Reliance AGM 2026: Isha Ambani Reveals Reliance Retail's Growth, JioMart Expansion & Campa's Succes

[00:00:00]FY26 was a year of strong execution and measurable acceleration. Gross revenue reached ₹3,70,26 crore growing 11.8% year on year. Abide by 7.9% to Rs 27,33 crore, 3.4 times that of its nearest competitor. Profit after tax rose 12% to Rs 13,838 crore. A Registered Customer Base Reached 387 Million Up 11% Year-on-Year We Processed 1.93 Billion Transactions Up 39% Year-on- Year That Single Number Captures Something Significant Quick Commerce Coming of Age Adding a Promising New Layer to the Growth of Large Basket Shopping We Now Operate 20160 Stores Across 70 Million Square Feet in Grocery A Smart Bazaar Network Across Thousand Stores One of the Fastest Large Scale Retail Rollouts in the World A Large Part of This Network Now Serves Tier Two and Below Markets in Many of the Towns Smart Bazaar Is the First Organized Motor Retailer Transforming Access for Millions and Creating Livelihoods That Did Not Previously Exist This Year We Launched the All Goods Exchange Program Across Smart Bazaar Stores Collecting Over 4400 Tonnes of Recyclable Material in the First 45 Days. The scale of our grocery operation reflects the strength of our farmer and supply chain partnerships. We procured approximately 5.7 lakh metric tonnes of fresh fruits and vegetables this year.

[00:01:44]Partnering with over 40,000 farmers across a collection centers. Delivering low prices to the consumers and better returns to the farmers. We Sold 1.2 Million Metric Tonnes of Stables in Home and Personal Care Our Portfolios Are Growing Three Times Faster Than the Industry Clean Shampoos Are Growing at Eight Times the Market Rate Dry Shots at Nine Times and Roll Ons and Sunscreens at Four Times Quick Commerce Is Fast Becoming a Daily Habit for Millions of Indian Households and We Are Expanding in This Space Jio Has Become One of India's Largest Quick Commerce Networks with 31 Plus Stores Serving 12 Plus Cities Across 5100 Plus Pin Codes Average Daily Orders Grow 3.6 Times Year on Year From Smartphones to Last Minute Outfit Changes Thousands of Products Across the Various Categories Arrive Within Hours Even in Small Towns.

[00:02:44]Repeat orders on Quick Commerce grow more than sixfold. In Fashion & Lifestyle We Sell Over 8 Lakh Garments Everyday RGO's Average Bill Value Up 23% Average Selling Price Up 17% End Option Count Expanded to 3 Million Up 22% Year on Year RGO Has Grown Seven Times in Five Years RGO Rush A Four Hour Delivery Promise Now Covers 600 Plus Towns It Has Crossed 11 Million App Installs At Adding A Thousand New Styles Daily. Dear friends, global fashion at Indian prices is an idea whose moment arrived. A premium brand segment added exclusive long-term partnerships with Stellatini, Kurt Key, Maxine Ko and Fabletics.

[00:03:35]Sporting a perfect foil tiara is anchored in deep pride in India's rich heritage placing traditional Indian products on mainstream consumer shelves. Tira Recently Introduced PureVeda, Its Own Ayurveda Inspired Beauty Range Giving Indian Rituals The Global Stage They Deserve Reliance Retail Also Welcome Pahadi Locals Into Its Family Known For Its Pristine Mountain Sauce Ingredients And Its Iconic Gutti Ka Tel This Home Grown Brand Represents The Best Of Authentic Indian Wellness Will Scale Our Brands To Consumers Across India And Beyond Ensuring Indian Beauty Products Stand Proudly Alongside The World's Leading Global Giants In Consumer Electronics We Grew Significantly Faster Than The Market We Sold Over 25500 Fuse Every Hour Along With More Than 4000 Televisions, 8000 Large Appliances And 16600 Laptops Every Single Day Eye Rescue After Sales Network Spans 16621 Locations Handling 6.5 Million Service Volumes This Year Reaching Nearly 19000 pin codes Jio Digital is now India's largest mobile distributor with 1.2 lakh active retail partners Reaching over 85% of the addressable retail universe in jewellery Average bill value grew 53% year on year with a deliberate and continuing focus on diamond jewellery Today Swadesh Desh directly collaborates with over 900 artisans across 270 plus craft forms from Longpai pottery and Naga weaving in the North East to Dhokra metal work in Chhattisgarh Banjara embroidery in Telangana and Tora embroidery in Tamil Nadu Over 3000 individuals from tribal communities find employment through this program These are not transactions These are acts of cultural preservation at commercial skill Dear Shareholders The intelligence at Reliance Retail is not a vis it is already live but the intelligence we are building is not nearly computational Indian Consumers are shaped by culture, by community, by aspiration, by festivals, by season and by sentiment. What will separate Reliance Retail from every other retailer in the world is not just the scale of our data but our ability to combine technology with a deep understanding of Indian consumers in the decade ahead. Reliance Retail will not merely sell products, we will catalyze a sustainable, inclusive and technologically advanced way of life for every Indian, contributing our fullest to the vision of a developed India. Dear Shareholders, 3 Years Ago We Took A Leap Of Faith That India Could Produce FMCG Brands Of Global Quality At Indian Prices And Scale Them Faster Than Anyone Thought Possible Reliance Consumer Products Limited Has Done Just That Building A National FMCG Power House From The Ground Up And Doubling Its Revenue In A Single Year In FY 26 RCPL Achieved Gross Revenue Of ₹ 2200 Crore Growing Twice Year On Year What Two Years Decades We Achieved In Just Four Years Made Us One Of The Fastest Growing FMCG Platforms In India's History And One Of The Fastest Growing Consumer Product Companies Anywhere In The World. Today RCPL products are present in more than 40 countries through exports and franchise sales making RCPL a truly global Indian consumer brand. This year how ever was not without its challenges.

[00:07:34]Geopolitical Head Vince Drove Raw Material and Packaging Costs and Disrupted Global Supply Chains. We absorb the shops entirely with in the business. Staying true to our consumer first approach, we ensure our products remain accessible and affordable for every Indian household. RCPL is now a direct subsidiary of Reliance Industries having completed its demerger from RRVL in December 2025 with singular focus on its own markets, its own consumers and its own ambitions The results have been exactly what we envisage Campa achieved Rs 4700 plus crore in gross sales in FY26 having challenged decades long market leadership It is now India's fourth largest carbonated soft drinks brand with a double digit market share in key markets Campa is not nearly a brand It is India's Thanda Independence or daily essentials brand Delivered Rs 2600 crore in revenue and was recognised as one of India's most trusted brands of FY26 in packaged drinking water RCPL is now India's third largest branded water player Powered by Campaash Launched nation wide in October 2025 In Beverages We Grow 3.2 Times You Are On Year. Daily Essentials Grow 1.6 Times. R Home & Personal Care Portfolio Grows 1.3 Times. The foods category delivered positive momentum across biscuits, confectionery, snacks and processed foods which still hold reposition for a new generation of consumers. Friends, this year we made a series of focused acquisitions extending the RCPL platform in precisely the right directions. In Daily Essentials & Foods, we acquired majority stakes in Udhiya Magro Foods and in Southern Health Foods.

[00:09:28]Known by its key brand, Mana is a cherished regional name to which we will bring national fame.

[00:09:34]In Beverages, we acquired Gutness Group Global, the Australian business behind Nexpa, Bin Pace, created with cricketer Pat Cummins. In Personal Care, we acquired global rights, excluding select territories, to heritage brands like Brill Cream, Tonyan Guy Badaas and Maati. Significantly deepening our grooming and bathing portfolio. We are also building brands with cultural resonance. We rode the excitement of the T20 Men's Cricket World Cup, activating Campa Show and Sun Crush to powerful consumer response. We dominated the IPL with Campa Energy.

[00:10:11]Building national momentum through high GRPs across India. We deepened our regional connect through power up in Andhra Pradesh and Telangana and Purple Energy in Tamil Nadu Dear Shareholders, The Indian Consumer is Evolving We are not just keeping pace We are anticipating what comes next A competitive advantage rests on four pillars First Deep Tech Innovation A state of the art R&D center staffed by over 125 scientists has developed more than 100 products and filed nine new patents and 11 DID applications in the last year alone. Second advanced manufacturing scale ₹100 crore of investments invested to date with beverage production now spanning 12 stages through high speed bottling lines in multiple green field plants where building food parks across India Modern integrated facilities with multi-category production lines spanning biscuits, chocolates, staples and packaged foods is to drive scale efficiencies through cross category integration over the next three years A further ₹100 crore of investments will build one of Asia's largest networks of truly integrated food parks AI driven robotics enabled and engineered for lasting cost leadership. Third distribution depth. 3 million plus outlets reached through 5000 plus distributors in three years faster than any player in Indian FMCG history. We are expanding into the North East, West Bengal, Bihar and other geographies. Fourth Valley Proposition India's large rural consumer base and millions of middle class households share one aspiration: global quality at Indian prices. That is the founding logic of everything we make, price and distribute. We are building a business where every decision is powered by data and every process is driven by intelligence.

[00:12:16]Embedding AI across all our functions, from understanding what consumers want to planning what we produce to how we move our products across the country. This foundation will help us move faster, operate smarter, and remain closer to what consumers truly need. Our vision is simple to be at the heart of every Indian home.

[00:12:37]Not in one category but across the full arc of everyday Indian life. From Daily Essentials And Staples To Packaged Foods And Snacks To The Moments Of Indulgence That Make Life Worth Saving. We are building not nearly a portfolio of brands but a consumer ecosystem that grows with every stage of Indian life.

[00:12:58]RCP's near term ambition is to reach Rs 1 lakh crore in revenue by financial year 2030. A long term ambition is to become one of India's largest FMCG companies with a global platform to match. We have just begun scripting the best of RCPL.

[00:13:17]Soon it will be a value creating engine for Reliance Industries comparable to scale and profitability of our retail business. This is my assurance to our esteemed shareholders.