Labor productivity can be maintained despite significant wage increases through operational efficiency, expertise development, and strategic business practices, as demonstrated by Burger King UK's stable labor percentage despite a 50% rise in living wage over four years.
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Labour productivity through a 50% wage rise
Added:We talk about labor productivity, that's a very, very significant part of our work. We have a fantastic operations team and that's very difficult for them, but you know, we I again I think we'll be one of the few businesses that's whose labor percentage perhaps has risen under 1% over the last four or five years. And if you look at the labor growth, you know, minimum wage has gone up 50% or living wage has gone up 50% over the last four years and our labor percentage hasn't moved that much, maybe a little bit. Of course, it's moved a little bit, but it hasn't moved that much and that is because we're driving productivity. Do we have the best tools in the world? No. Are there the best tools in the world out there? I think they're coming, but there there is no panacea. It's about you knowing your business, it's about working with what you've got, it's about driving expertise, but it is not easy. It really isn't easy on labor productivity, but I'll be very If I was an operator, I'd be super focused on it. Now, people will say, "Well, oh, it's much easier for Burger King because you've got many less SKUs and you're doing less chefing in the kitchen." And those things are correct. I would suggest that perhaps our labor cost reflects that, but nevertheless, we're very good within that at doing it. I'm sure we could be better, I'm sure there's more we could learn off other people, but I think labor productivity is critical to you know, any business.
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