In high ticket sales, successful closers must dig deeply into prospects' current situations, challenges, and specific goals through granular questioning, while building genuine human connections rather than relying on scripts; this approach allows closers to identify real pain points, challenge limiting beliefs, and help prospects take ownership of their goals, ultimately leading to successful conversions.
Deep Dive
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Deep Dive
If i wanted to make $20k/Mo in High Ticket Sales I would need to know this (Call Review)Added:
high ticket closer and you make less than $15,000 a month, you have zero excuse as to why you don't watch this video in full, especially if you clicked on it because you want to get better at high ticket sales. If you're new to the channel, my name is Tristan Steckler.
I've been doing high ticket for 4 years now. I've closed millions and I help people just like you take your skill set from where you're at to where you actually want to be. Watch the video in full, take notes, pen and paper, and I promise you, if you implement what I teach, you will make more money. Enjoy.
>> Make some money.
I like the light.
>> Hey guys. Hello.
>> This could be a good call for you, Rowan. Let's see. [laughter] >> Hello. Hello.
>> Hey. Hi.
>> One thing that I'll say about James is he's made so much progress. So much progress in such little time. And it's because of the things that I've talked about. Like you either have this internally or you don't. [snorts] When you're willing to watch your own calls, take notes, implement, you show up, you're on time, you're dedicated, you're resourceful, you take responsibility, everything will change with within your process. Everything will change within your commissions, everything will change within your confidence. But it's something that can't be forced externally. It has to be an internal decision that you make. Franchesco and I were having this conversation because he's on an account uh that I'm managing about just taking more ownership and collaborating with leadership. Hey, this is what I'm seeing. These were the calls that I had yesterday. These are the areas that I struggled. Can we build trainings around this? What can we do to improve this? Like that's what I'm looking for as a leader. And if you're a leader, that's what you should be looking for from the people under you.
And that's what you should instill in your team. And that means that your team will leave you eventually.
Like if you think for one second that I'm expecting Franchesco to close calls for me for the rest of his life, you're you're crazy. Cuz he if he's an A player truly, he's going to have multiple things on his plate. He's going to have his own offer. He's going to have multiple accounts that he's closing for.
He's going to have management opportunities and that's okay.
But I'm doing the same thing. So, if I'm going to build that in you, I have to have a open hand and trust the process that with the skills that I have as a leader and a developer of talent that he can leave and I'll be able to replace him. But I want what's best for him and I want him to win and I want him to build a business or have the freedom that he wants um because that's what I want for myself. So, it's a two-way street. I see a lot of the times CEOs will have a close fist on talent where they have all these demands and expectations on people that they're not willing to hold themselves at the same standard and it's not fair. So just keep that in mind. When you build leaders, they're going to leave. You want to know why? Cuz they're leaders cuz they have people to lead. That's just how it works. [snorts] That's like being a parent and expecting your kids to live under your roof the rest of your life.
It's ludicrous.
All right, let's get into this puppy.
>> I'm really good. I'm struggling to hear you a little bit though, Craig. Can you just speak again for me?
>> Can you hear me right now?
>> Oh, yeah. I've got you now. Awesome.
>> Nice to meet the two of you.
>> Nice to meet you. What's your name?
>> Kelsey.
>> Kelsey. Nice to meet you guys. I'm James. Can you hear and see me? Is my audio okay?
>> Yes. Yeah.
>> Good stuff. Yeah. Kelsey, see. It's going to be a 45 to 60 minute call. Are you still good for that time?
>> Yeah, that's right.
>> Amazing. So, let's go straight in. I I want to give you some context on typically what I find works best on these calls. So, I'm sure you've seen from the content we've helped a lot of people build this business. Um, but there are some people that we can't help as well. I really just want to get to understand what you guys are trying to achieve to see if we can actually help you. I would like to say I'm a pretty blunt and honest person. So, if I feel like we can help you, I'll show you what we do, how it works, there will be an opportunity for you guys to potentially get started today. If not, we've got tons of resources and I'll always try and point you in the best direction.
Does that make sense?
>> Yeah, makes sense.
>> Awesome. So, let's start with what would you both say in your opinions is the actual end goal that you're trying to achieve from starting a short-term rental business.
>> Um, financial freedom and better for my son. I got a kid as well.
>> Okay.
>> So, financial freedom and we're going to unpack that in a moment as well, Craig.
But for you, Kelsey, what about you?
>> See how he's including the both of them in on that Rowan?
Uh, same. Okay.
>> What I want you to realize when two partners show up on the call is the call is going to be longer. It's going to be longer every single time because it's two people. But the main thing that should give you confidence in the length of the call is the intent. When they both show up together, regardless of whether or not they both consumed all the material, right? like they're not they're not that great of leaders obviously otherwise they wouldn't be in the funnel in the first place. They would just figure it out on their own, right? So, but the intent of them both showing up on time in a quiet environment is what gives you ease and peace of mind to go through your process and just trust the process if you're thoroughly.
>> Yeah, I'll give you some context on this as well, Tristan. So, they're actually it's mother and son. So, Craig is a bit of a lost individual. Um, took some wrong turns in his life and was really not in a good position on the call. And you'll see very early on I actually hold him to the best standard and really challenge him on why he's not taking responsibility for his life. And at the end of the call I was saying, you know, how does it actually sit with you seeing your mom support you financially, your son financially, and she's working 60 hours a week. Like how does it actually sit with you as a bad >> and he took that responsibility finally and they piffed for 7K.
>> So fire, man. All right, enough said.
Let's watch. So fire. family.
>> No, look guys, financial freedom means a lot of things to different people. So for you, what does financial freedom look like specifically for you?
>> What does it look like? No having to work labor labor jobs because you know as an electrical apprentice.
>> Okay.
>> And yeah, I recently just stopped that because I lost my license. So I'm trying to find a different path.
>> Okay. You know, >> so you were you were working as an electrical apprentice. How long were you working for?
>> I just don't just last year when I stopped doing it was one one year and a half.
>> Okay.
>> Yeah.
>> What was the reason behind stopping it?
>> Cuz I lost my license.
>> Okay. and from side to side.
>> One thing that you'll learn from watching James and his calls and his process is nothing is off the table. He will ask whatever question he wants to ask whenever he wants to ask it. And he doesn't filter what he can or cannot ask. He doesn't say, "Oh, well, this isn't a part of the process right now.
Like, I'll get to it later. I'll unpack it later." It's immediate and it gives him a tremendous amount of leverage because he's not worried about like, well, where's the call going to go from here? He just trusts the process itself and he knows what he's looking for and that gives him leverage. You want leverage. And when you filter yourself out of fear that you're not going to know how to handle conversations, it shows up the whole rest of the call.
It's [snorts] really good.
>> Oh, okay. And how long ago was that?
>> No, just like a couple years ago. Last year.
>> Last year.
>> Yeah.
>> Okay. And have you been working since?
Yeah, I did a couple jobs like f jobs and stuff. That's about it.
>> Okay. Now, again, financial freedom means so many different things. So, when you say financial freedom, help me understand what what does that specifically mean for you?
>> Working for myself and money manage my own business without having to do much basically put systems in place and have automated Yeah. business.
>> Okay. And for you to have the financial freedom to have your own business, to do those types of things, and we're going to go into more detail in a moment. What do you need to be making on a monthly basis? You see how granular he gets in tangible concrete goal before transitioning.
So what I mean by that is you got to know what they want and how long they've wanted it specifically before you transition. You have to because you're building a foundation. And if you don't know what they want, the whole rest of the conversation doesn't make any sense.
Doesn't make any sense. And you're always like backtracking to get information you should have got earlier.
Really good.
>> What do [snorts] I need to be baking on a monthly basis?
>> Yeah.
Like for me to say that's financial freedom.
>> Absolutely.
>> Uh no m for me probably 10k month. I don't know.
We're this is a safe space. Okay. I'm not going to you tell me what it is that you want and we'll see if we can make it happen.
>> Really good dude. Very big brother frame so far with this guy. I can tell he's got some insecurity. He doesn't believe in himself. He doesn't know if he's in the right place. So this is really good.
But building that confidence and that certainty in him is going to be really important for him to confidently take that step. I can see like a little bit of like looking to mom for is this the right answer to give. She's kind of like patting some of his answers as well. So it's sad. Um but that doesn't mean it has to stay that way.
>> I just want to bet on my life at the moment like you know I'm going through a lot 10k month is a lot you know I can just say that. Yeah.
>> Is there any particular context behind 10k specifically that number? It's just a number I can pick because you could obviously say a bigger number like 100 a month like you know I just keep it realistic.
>> Yeah.
>> Okay. And in terms of that 10k being your idea of financial freedom. How does that compare?
>> Go on. Sorry. Sorry.
>> No. How does that compare to what you're making at the moment?
>> No. Neither.
>> Yeah. Because at the moment it's not working. You just said yeah for me I'm working but I'm not making that much. Um like 10k a month now. Maybe around a month maybe around 8k or 9k but yeah that will be I'll be working back toback shift.
>> Okay. What does it do Kelsey? I'm a registered nurse.
>> Registered nurse. Okay. Registered nurse. How long have you been in that role for?
>> Since 2009. And >> registered nurse. Brutal.
Brutal on the body, brutal on your mind, brutal emotionally. Very draining.
People do not respect you. They take advantage of you. They take out all their frustration on you. You changing diapers. I I don't know what sector she's in, but brutal.
When she says backtoback shifts, that could even mean like working seven days straight, 12 hour shifts. Plus, I know one guy, he goes seven on, seven off.
Sometimes he'll go 14 on 14 days straight working 12 hours a day.
>> Yeah. And he's not working >> long time. So that 10k for for Craig here, if I said to you, Kelsey, what would you need to be making to put yourself in a position where you have financial freedom?
Sounds maybe double [laughter] maybe double. Craigs.
>> Okay. So, 20K. Now, you mentioned that you're able to earn 8 to 9K a month doing back toback shifts. How many hours a week would it take you to earn that type of money on a monthly basis?
>> Cuz I I work 12 hour shifts and uh sometimes I can only have one day off per week.
>> Okay.
>> And I'll every other day. Yeah. Every day. Then I can just take maybe one day a week and then go back to work like that.
>> Now, think about it. The one day off is not a day off.
That is a day to sleep and try and get some sense of like I'm a human being outside of this job.
It's not a day off. Even the people who are working like one day on, one day off or two days on or 3 days on, one day off, the day off is recovering the sleep that you've missed out on the last 3 or 4 days. There's no life with that. No friends, no social life, no dating life.
I don't see a father in the picture.
Right? So, you pick up on patterns with people like she's working her face off for this kid. And how special would it be for her for this kid to build that internal confidence and self-worth and go out and start building things for himself and for her?
>> This is great. So far so good.
>> So, you're working six days out of seven and you're doing six six days worth of 12.
>> Do you see how granular he's getting on current situation though?
Super important.
Why is it so important?
>> [snorts] >> Someone help me out.
>> So you really understand them and like what they're going through.
>> Yeah. And what does that give you, Jo?
>> Just leverage.
>> Leverage. Leverage to challenge what?
>> Their excuses and their limiting belieies.
>> Yeah.
>> Yeah. Yeah. Because is this what she believes she deserves to have to work six or seven days straight only make an XYZ per month? She looks old, too. She doesn't look young.
>> Definitely not. And even for like the son too, so that he can get the confidence to actually try something.
>> Yeah. Like when the son sees the look on his mom's face when she gets back from working six days straight, she only has one day off. Like how does that sit with him?
>> How many times has he looked at her and said, "Man, I need to do more. I need to put us in a better position. I got to take bigger risks." It's like the fact I look in the mirror and see in his gut.
I'm like, bring me to those moments.
Like, what's in the way? What's the obstacle in the way of you getting what you want? What you believe you deserve?
Cuz I'm here to help you do that.
My main intention in this conversation is to give you confidence so that you can get what you want. That's it.
12 [snorts] hour shifts.
>> Yes. Yeah, they're 12our shifts. Yeah.
>> That's a lot of hours, Kelsey.
>> Yeah, that's a lot. Yeah.
>> How long have you worked that many hours for? Has that been the case since you first started the role or has that just increase over time?
>> No, I just increased over time. Uh like um for the last six months that's what I've been doing. But before I would get like three days off a week or two days or something. Yeah. But for the past six months cuz um my husband lost his job as well and Craig's not working. So it's just been me working trying to support the family. So yeah.
>> Wow. So she is married, husband lost his job, he also lost his job. How much responsibility is she bearing from a even financial standpoint?
What a what a great mother. Let's just put it that way.
And I know she's the one pioneering him being on the call in the first place.
Yeah. I wish my mom had these characteristics.
My mom was very passive. My mom was still is very much victim mentality. Not a lot of responsibility taken, waiting for free handouts. Her own mother never worked a day in her life. It's always been like cascading down somebody bailing them out. So how great of a mother is is she? How much does she deserve?
>> It's been hard.
>> Okay. Well, first of all, you should be incredibly proud of yourself for doing that. That's a lot of hours to be working. Um, >> lot of empathy as well with James, which is so it's rare. I I watch some of these calls, man. I'm like, dude, have you had a conversation with another human being outside of these calls ever?
Like, you're not being yourself.
And they need it. Like, they need humanto human connection. That's how you build trust. Would you ever buy something from someone that you didn't trust? Absolutely not. But where we lose sight of building trust is whenever we think it's like a word track or it's like a simple uh say this and this tonality and all of a sudden you'll get what you want. It's just not genuine.
And you guys are smart just like these leads are smart. You know, like you can pick up very quickly when the person you're interacting with cares more about themselves than you. So don't be a robot.
>> Back to back. I guess if I was to say to you outside of that 8K just to run on the same page, what comes out of that for you guys in terms of expenses, you know, mortgage, bills, what do you find yourself being left with at the end of every single month?
>> Um, sometimes um I can have like um 4K left a month. I'll just use the half cuz I have uh two mortgages, but um cuz I I work so much sometimes I make even more than that. So my mortgage I'm not behind any mortgage. I have two mortgages, but they're all good.
>> Yeah. Okay. So 4K month, is that going into savings? Is that going into any other investments? How does that money get?
>> Still a bit dicey on the the spread here. Doesn't really make a lot of sense cuz she's talking about husband's out of the job, son's out of the job. She can make up to 8 9k a month, but at wood cost. So, I need to figure out like how many months out of the year is she working in the 90 plus hour weeks in comparison to the others? What's the financial implications there? And then what's left over after expenses when you're paying your husband's bills and your son's bills? And what is the spread there? Is she paying all their bills?
Are they doing like Door Dash? Like what's actually going on? But that's why it's so important to get granular on current situation before you transition.
You got to know what's going on, how long it's been going on for and what's gotten in the way of them reaching out to get outside help during that time frame. [snorts] Super important. If you can get that process down, the whole rest of the conversation is going to be a two out of 10 difficulty for you. This is where the money's made.
distributed.
>> Oh, it's just savings really. I just keep it in a separate account just to help with emergencies and um if one of my family needs any money then I I take it from there help them with whatever they need.
>> Okay. So, in terms of obviously you pay at the moment not working. How are you how are you supporting your finances? Is that coming from Kelsey here or is the savings?
>> No, right now right now I'm I'm just on Sunday at the moment but I'm still looking for a job and I'm going to T as well.
>> I'm I just started going T like I'm about business.
>> Okay. So, you go back to to university?
>> No, TA.
>> TA.
>> What's TA?
>> Uh I don't like training. Yeah, they do vocational training. It's not univers.
>> Okay. I'm based in Europe, you see, guys. I live in Spain, so slightly different time. So, yeah. Yeah. I've been with James and Stephanie now for nearly four years. Um, we obviously grew the business more in UK and Europe initially and I've been one of the consultants of James for a very long time. Um, so yeah, I didn't understand what tape means. Okay. So, more like, you know, sort of educational similar to university.
>> What's the r what's the rational behind that for you Craig?
>> Because I've been seeing this trying to start for a minute and I really want to get into it. So, I I decided like getting into business would be will go hand to hand with this cuz regardless people going to be able to help me with this, I still want to pursue it. Is that I mean how how much is that costing you on a monthly basis or is it like a fee you have to pay up front for that education?
>> It's free.
>> Okay.
>> Free for citizens.
>> Okay. That's pretty good. I should make a move to Australia. That sounds pretty good. Okay. Um Okay. So for you at the moment then Kelsey obviously working 12our shifts. In what way does that stop you from I guess being able to do the things that you want to do. So if we were to look at some of the things that you'd like to do but you're not able to do because you're working so many hours.
Help me understand what kind of things that look like.
>> H even just time with family. I I struggle to, you know, to get time with family cuz I work night shifts. So, I'll be sleeping during the day and then get up later to go to work.
>> Okay.
>> You know, and repeats. So, yeah, I'm missing out a lot on family and seeing my my grandson growing up because of that.
>> How was your grandson?
>> One one. Congratulations, Craig.
>> So, you again, I want to ask you a personal question here if I can. And this is the same place I remember. Okay.
>> I've made a statement about this in the past of congratulating people who can't afford to have children. Um, I don't think that's anything to celebrate personally. Not the fact that celebrating life is a bad thing, but celebrating the fact that he's put his son in a very bad position studying off is not anything to celebrate or congratulate or pat him on the back for.
Cuz if I congratulate you for it, then it doesn't really make sense to start challenging in action and start trying to force you to take ownership for the fact that your son's in a bad position.
So, we always want to go pushing away.
That's like traditional rapport.
Congratulations. Oh, you just got a house. Congratulations. Well, what if through due diligence, we figure out that you can't afford the the mortgage and the main reason you bought the house is because you're insecure and you want other people to see you a certain way, that's nothing to celebrate. In fact, if I truly cared about you, the last thing that I would do is celebrate you for making really bad decision.
That doesn't mean that we don't have love and empathy for people like this, cuz I get it, dude. Like I understand that this life is very difficult, but at the same time, if I didn't care, I wouldn't be having the uncomfortable conversation with you.
>> I'm here to help you. You working in that role for so many years and doing 12 hours shift night shifts to be in a position where you actually have to sacrifice seeing your family members. Do you think that's what you deserve? What do you feel deserve more than that?
>> I feel like I deserve more than that, but um [snorts] unfortunately it is what it is.
>> Okay. Can I challenge you a little bit here?
>> Yeah.
>> When you say it is what it is, what do you mean by that?
>> What's he doing? Is he on his phone?
Does he understand the weight and the significance of the conversation we're having right now or is he somewhere else?
>> Like unfortunately events happen and people lose their jobs. So I'm the one in employment and I have to sustain my family.
>> Absolutely. And I I commend you for that. However, I want to ask you, how long has it been a goal of yours both of you now to have a business or something of your own that can actually give you more freedom, more flexibility with your finances and with your time? How long has that been a goal of yours?
>> One thing that I would write down if I was you is is love is not tolerant of excuses.
If I truly love you and I care about you and I have your best interest in mind, I'm not going to allow you or enable you to continue to find reasons to not take action on your goals.
Because as a business owner or sales manager or even a sales rep, like you have a job to do and that job is going to demand you to hold people to very high standards. But love is not tolerant. It's actually unloving to not challenge her on these inongruencies and get real time frames from her as leverage and pin her on taking responsibility. It's unloving to not do that. It's unloving to go through the process and be super vague and ask highlevel questions and not challenge and action and pitch and hope they have the money cuz how does that set them up for success inside the curriculum? It just doesn't.
Right? The way I think about it is like if I'm a personal trainer and I've lost 100 pounds before, but if I was working with a client who wanted to lose 100 pounds and on day one I saw the way he was lifting weights was bad form, it was going to lead to him tearing a muscle in his back or tearing a bicep. How negligent would it be for me to not say anything to him? It's the same thing in the process. I don't care if they're male, female, old, young, it doesn't matter. They're telling you they want certain things and what they're doing is not matching up. It's your responsibility to call it out in a loving and patient and kind way. But what she's saying and what she's doing doesn't make sense. Cuz what she's saying is like the reason I haven't done more to change the situation is because my job, bills, expenses, right?
Someone's got to provide. Which is true.
But it doesn't matter how hard you row.
It matters what boat you're in.
Because people a lot of the times they just live in this world of reactivity where they're not they're not proactive.
They're not offensive. They're not figuring out and solving problems before they happen. They're just reacting to problems that they could have seen clearly if they were willing to look in the mirror and have uncomfortable conversations with themselves. It's a very dangerous way of thinking and living. We want to be proactive. We don't want to be reactive. Just like what I'm talking to you guys about is like as sales reps, regardless of how great the leads are, like you consistently relaying information to marketing or your CEO and giving them feedback on areas it can be improved.
That should never change. I don't care how much money you're making. You're being proactive cuz in this industry there are ups and downs. It's not linear. You're not just always going to have a pack calendar where everybody wants to give you referrals and they all want to pay with a credit card at the end of the call. It's just not how it is. But the reps who are proactive and solving problems before they happen and always looking to make things better and improve things, those are the reps that last and those are the reps that create the life that they want for themselves.
Rowan, [snorts] >> one question I have, thanks for all that. One question I have around like the whole mom and son situation being on here, there was an assumption and I would have assumed the same thing just you looking at the call. Maybe dad's not in the picture. Once we found out that there's also an unemployed there's there's another unemployed man in the house and there is a father who's potentially going to have a say in the decision. Would we not want to now like kind of be careful continuing the call and actually move into like bringing him into it just in case just to alleviate that at the end potentially?
>> I would I'd be curious, James, >> what led you not to do that?
>> I know you're working out. You're probably hitting a sweat of 425 and bench press.
Yeah, we do actually get into that in a few more minutes. So, just give it a bit of time, Justin.
>> Okay, perfect. Let's >> So, it is important to do. Thanks, guys.
>> I found out about this like for some >> Airbnb aside, okay, Airbnb aside, just in general.
>> Aside from this, >> you see that the vehicle doesn't matter.
Some of us get too caught up on the vehicle.
Uh, you know, how long have you wanted to get into trading? Well, not very long. I saw this ad the other day. That doesn't help us. That's not a good time frame. The other day is not good leverage. The other month is not good leverage. How long have you had a desire to make XYZ income remotely so that you can build a life for your mother where she doesn't have to work 60 hours a week? How long? That's the real time frame. That matters way more than the vehicle. We sell outcomes. We don't sell uh the knowhow >> in general. Yeah. That's why I started doing my electrical course back then like I don't know three years ago. That was the whole point of me doing that so I could start my own electrical company once I finish that. But then I end up losing my license. So I put on post from now. So now I'm doing I'm trying to do this as well.
>> Okay. Yeah. Does that work?
>> Kind of. I mean if I just rephrase it for you. You guys having a business that you're working on together and having the goal of financial freedom, more time, more flexibility with finances.
How long has that been a goal of yours for?
>> Uh for me it's been a goal for a few years.
>> There we go. Few years. That's what we want >> because I have two houses. So the other house >> if you're not getting a good time frame, you're asking the question wrong and you have to continue to loop to get the truth. Cuz as an example, if I'm selling fitness, some people get on the calls and they'll be like, you know, breaking point was a week ago, two weeks ago, two months ago, right? They'll say that. I see Jai shaking his head. I know you're selling fe shred, but we need to get the real time frame. Cuz as an example, if I chunk down with somebody and they tell me the last time they were at their goal weight was 10 years ago, that's the real time frame. Cuz I can tell you for a fact when I was 300 lb, there was not a single day when I was 300 lb where I looked in the mirror and I was like, I look great today. I love how I look. Not once. And for these people who are working themselves into the ground, they're not waking up looking in the mirror saying, "I'm so excited. It's Monday morning and I get to go and work another 12-h hour shift."
That's not happening. So, the more granular we can get on the real time frame, the more leverage we have to help them realize what's been in the way because selling is service. I'm here to serve you.
Not here to be your buddy, but I am here to get you what you want and I'm willing to have uncomfortable conversations so that you can get it.
because I care.
>> I've always wanted to, you know, to make a business out of it, but because of life circumstances, like I said, you know, people losing their jobs and all that, I haven't been able to actually generate any income for my investment property.
>> Is it positively or negatively?
>> What does that mean?
>> Okay. So, the the property the investment property that second home that you have, is there a long-term tenant in there at the moment, Kelsey?
>> No, it's actually the house that in >> Okay. It is the house that Craig has been living in. So, he hasn't been paying rent.
>> Okay.
>> Yeah.
>> Okay. So, that house was before Craig living there. Was that on long-term tenency or what did you have the house being used like?
>> As you heard her earlier, she mentioned two mortgages.
You heard her say that. So, the story is starting to make more sense. But as a rep, you cannot transition until you know what's going on. If there's anything in your brain that you're like, well, I don't I'm not sure there. Do not move on cuz you're the leader and you want to get clarity before you move forward every time. like or useful >> because as the leader the blind can't lead the blind and I want you to almost think of it as like if you were a general and you had an army like you need to be certain that the path you're having your army go down is not laced with bombs and minds.
That's an example.
It's it's your job. It's no one else's job. It's not the prospect's job. It's not the business owner's job. It's your job to have confidence and certainty before transitioning.
>> Yeah. For for long-term tenency.
>> Okay. So, when you said you've had the goal of having your own business or financial freedom for a few years, how many is a few years? Is that two years, three years, five years? How long's a few years for you?
>> It's been since 2022. So, it's nearly four years now.
>> Four years. Okay. And if I was to say to you over that four year period, what have you both tried or even looked at to put yourselves in a position where you can earn more money so you can have the flexibility and time that you're looking for? I have tried this other business that flopped. Um um I don't know if you've heard of Energy >> tried a business that flopped.
>> What's important to understand from a statement like that?
[snorts] >> What does like try actually mean? How long did you do it?
>> Good job, Jai. Good place to start. What does tried mean?
What happened? How did you get into that?
What were the results? Okay. Also, the effort, >> how much effort was put into this business?
>> Yeah.
>> Is it just like minimal? You know, an hour a week, two hours a week, or did she actually show up every single day and commit to it?
>> Good stuff.
>> Nicola, what do you have?
>> What do they have as far as structure and actual help goes? Like, did they have a mentor, coach, and then figuring out why not? Same fear.
>> 100%. Yeah, you're all on the right track. I need to figure out number one, how did they get into this, right? Is this like just found an ad on the internet or just tried to duct tape stuff they found off the internet together and see if it works? Was it like a a friend or family member that recommended it? And what type of structure did they have in place? Was it comprehensive one-on-one support and structure or was it kind of just mod courses, YouTube videos, duct tape?
That'll give me a lot of insight into the intent of the person. Did they give it everything that they had or did they mitigate risk? Did they prioritize their current job? Right? That gives me leverage to understand their intent. How badly do they want to be in a better position? And if there's fears and anxieties that got in the way in the past of them doing more, I want to know that because whatever it was in the past that held them back is exactly what's going to show up in the call right here, right now, that's going to continue to perpetuate the same cycle.
energy.
>> Yes.
>> They sell water machines and things like that. So I I started that I joined that one so that I can be distributor for the water machines and like that but then >> yeah it just flopped. I lost a lot of money then I left it.
>> And when you say it flopped what actually happened?
>> Uh you know when they were recruiting me they didn't tell [clears throat] the truth about the business.
>> So I joined without uh the proper knowledge how it works and all that. So it was consuming a lot of my time but the time when I they said h everything will be automated this that that that so I joined thinking that that will be the case but it wasn't the case losing a lot of time trying to look for information to post so that people can follow and because it was all online so I ended up because of my work I couldn't keep doing that any of the time yeah >> was that Kelsey was that like a program or a course that you invested in that was going to give you the education to build the business or was it something that you were just going in as a partner with? No, I had to go in as a partner.
They trained us like you have a month of training with someone like you >> teaching us to do stuff and then after on your own you have to do what what you have to do.
>> Was there anybody else that you could see getting results from that?
>> Yes. Yeah. There was people >> see the angle that he's taken with her.
You see how patient he's being in the process as well.
No, no need to rush. No need to rush.
They were just telling us that this is what I bought this house because of this business. I did this, but I don't know whether it's true or not.
>> Okay.
>> So, I'm not doing it.
>> And if I was to again talk to you guys if you were family members of mine and I was going to say coming from a point of like extreme ownership here, is there anything more that you could have done to get the outcome that you were looking for from that opportunity?
>> I tried everything sending out adverts.
I lost a lot of money advertising and all that. And before I even send out an advert, I'll go to the the coach then the people who were coaching us, >> send the advert there to see if um it's okay. And then they would say, "Yeah, yeah, I just would send it to where do I send it?" Then they would tell me, "Try send this to America and this." So you choose the countries where you want to ad.
>> How long ago was this?
>> Um I started this last year. So just gone over a year. I started March. So I tried it for a year and then I gave up.
>> Okay. So is that something that you finished recently if you tried it last year? Okay. Interesting. And when you say you lost a lot of money, I mean, how much are we talking here? A couple of >> very granular.
Tell me everything. Help me understand.
>> 10,000 20,000. How much are we talking?
>> 20.
>> 20.
>> Damn.
>> I'm sorry.
>> You see that though?
There's something powerful that just happened between the mom and the son who picked up on it.
What did we just watch?
I feel like they looked at each other to kind of give permission to maybe even say that number because it was very big effect on them that they lost that.
>> Well, how is the son just now finding out about it?
>> What does that say about his mom?
>> She hides things to try to keep people safe and not maybe embarrass herself or Yeah.
>> Yeah.
>> Yeah. She carried the burden. Yeah.
That's what Jeremy >> carried the burden. Yeah. 100%. That speaks to her also being like the mom. I thought she was a single mother. Like where's this husband? Right.
>> Yeah. She carries the burden.
>> Yeah. Very resilient mother.
She really wants to put her family and her son in the best position possible and I know it's eating away at her.
I could go through that. Um again the full context of the the actual the setup itself over the last I guess then month or two months of of you looking at um starting something new outside of Airbnb is anything else you guys have looked at or tried?
>> No me no.
>> Okay. [clears throat] And for you I guess then if you've been off work for a period of time what's behind you not looking at something or trying to find an opportunity >> like what for me not working right now ask why am I not working?
>> Yeah. When you've not been working for the last six to 12 months what's behind you not trying to find an opportunity to get a business started? Cuz all right, I'm gonna be fully honest with you. You know, you know, because I watch, what's his name? James James YouTube, how his life story and stuff.
>> Yeah. [clears throat] My life story is kind of like that. Like I've been getting in trouble basically. You know what I mean?
>> Okay. Yeah. And if I was to say to you again, because if we're looking to change here and I want to be direct with you, the version of you that is making the business, helping Kelsey here, providing a better life for you and your mom here, what do you feel like he does in terms of decision- making? How does he make decisions differently to how you've made them up until now?
>> He he plans and he executes.
>> Okay.
>> Yeah. And I've been doing that so far.
I've already bought books like Rich Dead before dead, you know.
>> Yeah. Okay. So prepared for business.
>> And with those books and the things that you've done in terms of research, have you applied any of that into the day-to-day real world?
>> No, cuz I'm just getting prepared. I haven't started doing Airbnb stuff yet.
So, >> that's fine. But if I said to you, for example, right, if I came to you and say, Craig, I'm 300 lb in weight. I'm a massive dude and I want to lose 100 pounds. But all I've done over the last six to 12 months is I've read some books on how to work out. I've watched some YouTube videos on how to diet. I've asked DT to build me a training plan, but I've never once set foot in the gym.
What are the chances of me losing the weight?
>> [laughter] >> Zero happen, is it? And what we do is we tend to stay in the cycle of >> They're laughing, but this brother is cooking right now straight up in the kitchen.
>> I'll read the books. I'll watch the YouTube videos. We believe we're making tangible progress. All we're actually doing is time is passing us by until we just pick a direction and get started.
And I would hate to see that for both of you, whether you do business with us or not. I' I'm a young guy. I'm 29 years old, but working with James and being around those people, I've seen the success come from just massive action being taken. So for you, you Kelsey, I mean, obviously having that taste left in your mouth from that business. Most people would just stay in that job now.
I've tried business once, not for me.
I'm going to stay in stay my nursing ro.
Where does the desire come from for you to now want to change again after losing that money and still step out and try and build a business? Where does that desire come from?
>> Uh because I believe it's possible if I you know where there's a will, there's a way. And since [clears throat] that and Craig also brought this idea that he was in James and the YouTube stuff and he has I made the initiative to go to TE to study that he can have more knowledge about how to run the business.
>> So that has encouraged me as well and I have faith that this will work.
>> Okay. And have you watched any of the webinars, the live events that we've run as well, Kelsey, or what kind of exposure have you had to our content? I I >> see how he's fishing there, Rowan, in terms of like how in the know are we on both sides? Because now it sounds like the son has brought this to her. How educated is she? Because he knows the son's not the decision maker. The son doesn't even have employment. He doesn't have any money. It's really good, James.
Really, really good.
>> Watch what Craig sent me.
>> Okay.
>> Okay. Nice one, Craig. Yeah, I think it was on Tuesday. It would have been my my Monday, your Tuesday. But yeah, did you Kelsey, have you seen anything in terms of like the longer form content, the live events, or is it just the short form stuff that you've seen? Uh, no. I watch the short films. The short ones.
Yeah.
>> Okay.
>> Because if she's not educated at all, we're not going to have pitch. That would make no sense.
>> So, >> I also the one was talking about his life that she was a pastor and he was in trouble >> and I was just saying to Craig, he doesn't so well with you. You know, the life experiences. Yeah.
>> Yeah. And look, I want to ask you as well, Craig, this coming from again talking to you as a family member here.
I know obviously you had some trouble in terms of losing your license, but over the last year, what do you feel has really been in the way or prevented you from sitting there going, I need to get resourceful now to find the opportunity so I can make money. I can start to provide for my mom and actually get myself in a bad position. What feels really prep?
>> Okay. And what do you mean by that?
>> It's okay, >> bro. I had him.
>> Is he crying?
>> Yeah, he's crying, bro.
>> Dude, round of >> I know. I know we're nearly at the end of the hour, but he does come back and I kind of big brother him again and just say like, I understand you've had some trouble, but like whose responsibility is it to go and find the opportunities?
And he takes that responsibility. Then I bounce him into future pace, start empowering him, and his mom's like, "Yeah, get my credit card."
>> All right, this is what we're going to do is we are going to put this in the sales call hall of fame.
Just for anybody who's new here inside of school, we have a special place for calls like these.
It is here in sales call breakdowns.
These are all my favorite calls. So, this one is going to the top.
7K uh parent and son on son cries did so far.
So fire. I would encourage you guys to watch the rest of this call when you have the time. This is really, really good, dude.
>> Yeah, I appreciate the feedback there, Tristan, as well, guys. And there's a few things obviously that I can still work on in discovery to get even more granular. But I felt like when he finally took responsibility, I felt like I had enough there with the emotion to empower him to take that step. And I I challenged him even further. I said like, you know, it's going to require you stepping up and are you ready for that responsibility?
>> And I I got him to reaffirm to himself and his mom. I was like, well, how would you both feel knowing, well, how would you feel, Kelsey? Seeing Craig actually step up, take that responsibility, and provide for you and him long term. And she was like, I'd be over the moon. And I just I literally, bro, future pace with with with this situation was it almost brought a tear to my eye because I I he's coming into the program with the right mindset and I know he's going to be successful and I really want that for him.
>> Yeah. life change. You have a tremendous responsibility to learn this stuff. Like his life will never be the same if he actually goes and does what we're asking him to do in the curriculum and her life will never be the same either. So good, dude. But the main takeaways that I would have from that call is getting very specific and granular to every question that he asked and not moving on until he got the answers that he needed.
And that is the pattern across the board for the reps to do the best. They all have that in mind.
So good, dude. So good.
I hope that was encouraging for you guys and girls.
Now, let's implement it. Let's do our best on our calls. Let's come into Discord with questions, thoughts, recordings, feedback. Let's show up on these calls and support each other because we are all that we have ultimately and you're going to get what you put into it. But I'm very proud of you, dude. Very, very, very proud of you. You're doing a great job.
New month, everybody. Cinco de Mayo.
Let's crush it. Let's help these people.
Let's share wins. Let's have an amazing month. And I will see you guys tomorrow, same time. Good luck.
>> Good luck, guys.
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