NATIONWIDE CONSUMER HOUR MAY 26, 2026

Added: 2026-05-27

[00:00:00]We will rebuild stronger, safer, and united. Hope lives here. The time by the office of the prime minister is >> It's 7 minutes after 9.

[00:00:10]>> You're inside the Consumer Hour with Nora Gay Banton.

[00:00:41]Good morning. Good morning. Good morning. Good morning to you. It is Tuesday. My mind told me to say Monday, but I caught it quickly. It's Tuesday.

[00:00:52]Tuesday, May 26, 2026. We are alive and well. And for that we give God thanks.

[00:00:58]Good morning to you. If you're listening on the 90 FM band 90.3, 90.5, 90.7 or 90.9. Thank you so much for joining us on your radio. We appreciate your company there. For those of you who are listening and watching on our YouTube channel, good morning to you. That channel is Nationwide 90 FM live. So if you have not yet subscribed to that channel, please go on over there and subscribe. Join the very active YouTube family. Merlin Russell is the first in the chat this morning. Good morning to you, Merlin. Herman Hayyatt, good morning to you. Albert Morgan, top of the morning to you as well. Cheyenne Bryan is there as well. Also seeing Ryder 40, David Nebar, good morning to you. Herman Hyatt, top of the morning. I said good morning to Herman already.

[00:01:42]Double morning to you, Herman. Sonia Hutton, Roger Smart, good morning to you. Roger is also over there on my Tik Tok live all over the place. Roger Smart, good morning to you. And all the others over there on YouTube. Top of the morning to you all. Thank you for joining us on the YouTube platform. If you're listening from our mobile app or our website, good morning to you as well. Thank you all for making it nationwide 90 FM this morning inside the consumer hour. We are going to take your calls. So the phone lines will be open.

[00:02:14]If you have any consumer related matters, you can give us a call. The numbers to call 876 630 9371 and that goes up to 4 and 618 6730.

[00:02:31]Those are the numbers to call if you have any consumer related matters. All right, just before I go to the phone lines, you know, I usually have a thing or two to say. So yesterday I was was on Mountain View Avenue as I usually am from time to time. Um and I was you know just observing the there there has been some work on Mountain View Avenue and I think I've spoken about it before. Some patching work was done especially closer to the stadium. So closer to the top of Mountain View Avenue um along that stretch there going down to like Excelsia and so forth. There's some patching work done there and the I was observing the the patching that was done on Mountain View Avenue and there's a there's a specific pothole, excuse me, that once caused me to lose a hubcap and since I lost that hubcap, I've noted that pothole for some time. It was there and you know because I know it now, excuse me, I know to skirt around it. I realized that it was not hollow anymore.

[00:03:56]So when I when I was approaching it, I real I realized early on that it was not hollow anymore. So I kind of slowed down to see if I could, you know, properly look at what's happening there.

[00:04:08]And I kid you not when I say you could see that whoever put whatever in that pothole did it with the least regard with the wherever regard is. It's below that and down a little more with the least regard.

[00:04:40]You know when you when you when you you're patching out a little hole on your wall and you use help me now people Damian me help me. What's that thing that you mix together and you you put it on the wall. You use a little thing and you you you scrape it out on the wall.

[00:04:56]Puty or whatever you call it. I don't know. I don't do construction. I don't know.

[00:05:02]And you could see that whatever material was used. What you say Damian not know the word but the white thing where you mix together and puty. All right. See I said the right thing. Good.

[00:05:20]It's as if somebody just scrape up some something mix it together and just splash it in the hole.

[00:05:30]And this and if you if you don't believe me, if you're on Mountain View, this hole, it's a it's very small, but it was very deep. It's right at the bus stop at where you enter Nannyville.

[00:05:43]Right there. Right at that bus stop to go into I think you call it they call it um mountain courts or something like that around there.

[00:05:54]>> Right at that bus stop. The pothole is right there.

[00:05:59]And it it just brought me back to the point I've been making over and over and over.

[00:06:10]If we continue to treat the road repairs as we have been doing, we are going to be back to square one in very short order because well, they say we're we're we're we're looking to a drought. So maybe we won't get as much rains as as we usually do.

[00:06:38]But if any rain at all comes, that pothole will be back very soon.

[00:06:48]The material is barely barely in the pothole.

[00:06:54]It's like when them finish fix the road, some material leave and while the truck was driving them say, "Oh, that one day." And throw some in there from afar.

[00:07:02]That's how it looks.

[00:07:07]It's not properly paved over. It's just It was It's like as I'm I'm telling you, it's as if the material was splashed in there.

[00:07:20]>> And I'm saying once again, there must be some level of oversight.

[00:07:28]And I know the Minister of Works has written to the NWA with some new guidelines and standards in a memo that we've read in full on air, I think about twice and written news from.

[00:07:48]But that memo couldn't come fast enough because the scant regard continues just barely doing the work is as if they're just painting over the black to to make it seem as if yes some work was done here so anybody pass them say oh road fix just ensure that the top is black >> that that's how it seems and we cannot continue on this trajectory, we are going to be wasting money and we already have been.

[00:08:35]So I see also that there are some new standards that are to come.

[00:08:42]The BSJ has gotten involved and I'm very happy that this is the direction we're going in and we look forward to more memos to more changes in guidelines, more things that can get us to a path of some sustainability.

[00:09:06]Cuz right now we are not yet there.

[00:09:10]We're going to take a break. When we come back, we'll take your calls. The phone lines are open. 876-6309371.

[00:09:18]That goes up to 4 and 618 6730.

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[00:11:58]Good morning. Good morning. Good morning. You're back here inside the consumer hour on Nationwide 90 FM. I am Nor Banton and we are taking your calls this morning. Let me remind you of the numbers to call 876-630-9371.

[00:12:13]that goes up to four and 6186730.

[00:12:18]Renee is on the phone line. Good morning, Renee.

[00:12:20]>> Good morning, Miss Nora. How are you doing?

[00:12:23]>> I'm doing good. How are you?

[00:12:24]>> I'm great.

[00:12:25]>> Awesome.

[00:12:26]>> Um, just want to big up two people.

[00:12:28]>> Um, a manager, bank, a monitor at NCB bank, Conson Spring Road. I'm just thanking her for the assistant when I go there. I never expect her to do it, but she's very nice. Miss Maxine Mcken.

[00:12:44]Thank you so much. Secondly, a lady lost her phone on Philip Road off the Walter and this lady find it that live at Mango's town on the Walter. I call the number and when I call it, the lady said, you know, find the phone and me somebody call it. So give them back and she just walk from down there and carry the phone. The woman.

[00:13:09]>> Yeah.

[00:13:10]woman and we love >> Thank you so much Renee for calling. I appreciate it. So shout outs to Miss Maxine McKenzie the bank manager at NCB Constant Spring. Uh Renee there thanking you for um the good customer service that you um showed to her. uh she really appreciates it and to that that person who um was a good citizen and kept that phone. You know, in these times if you if you lose a phone and you don't see it, you you call it a loss. But there's still good people out there. There's still good people out there who are are returning things that do not belong to them, believe it or not. Yes. So, um shout outs to to to those two ladies and and continue being good citizens. All of you who are good citizens, continue being good citizens. It pays. All right, Papa Nana. Good morning.

[00:14:11]>> Good morning. And how are you?

[00:14:13]>> I am doing great. Papa Nana, how are you?

[00:14:16]>> If you are doing great, then you must feel good. But how is your mommy?

[00:14:20]>> Everybody's good, you know. Everybody's all right.

[00:14:23]>> Me glad to hear that, man. Listen to me now.

[00:14:25]>> Uhhuh.

[00:14:26]>> The the the thing that you use on the wall that you use to fill out the cracks and hole is wall filler.

[00:14:32]>> Wall filler.

[00:14:33]>> Yes. We mix it up and we fill out the hole.

[00:14:36]>> Right. Right.

[00:14:36]>> Well, listen to me. Listen to me. Let me ask you something. I don't know if you would share my views.

[00:14:42]>> Wouldn't it be a blessing if the if some scientists in this country or the world could find out a medicine that can help those people who fix the road because they are mentally ill?

[00:14:53]>> No, Papa. They are not mentally ill. I'm going to disagree with you there.

[00:14:58]>> Okay.

[00:14:59]>> They're not mentally ill. Let me tell you what is happening.

[00:15:02]>> Yes, >> it is. And it happens in other in other aspects of our society. You know, it is a way of making money. It's it's is is what as them say chicken business.

[00:15:17]>> Yes.

[00:15:18]>> So you you you you do the road in a way that you know that you if you if you solidify a link when it to fix again call you them call you. So you do it in a way where it it it it fix but couple months from now it it start shake up back again. So you can come back and you can that's the only explanation I have cuz they're not fixing the road for it to last long. They're fixing the road so that they can be called again.

[00:15:53]>> And it mean more money, right?

[00:15:55]>> I I want to help you. Let me ask you something. you hear I was saying say that future satisfaction is um what you would call it something when you go down future satisfaction is something um brings sorrows or something or I don't quite remember but future satisfaction bring something anyway if you get something that is not right down the road you know last time you know >> not true >> I I mean I hear you >> satisfaction man I mean you know get it right because for instance I am wondering sometime when you get this lady from um JPS who said JPS gear I don't believe is JPS gear I believe is JPS takes >> right >> yes >> and I am wondering I can't tell you people how to do your program if you couldn't get one or few people to just call in and check them. There is a lot of places that Miss Johnson is talking about how much percentage people get electricity. That is not true. Call them and make them tell.

[00:17:12]>> But the phone lines the phone lines are always open on a Friday. You know, Papa the phone lines are always open on a Friday. If you go down, it is not true. There's a lot of people as in mag I don't know when they will ever >> and they they are out of they're out of electricity because JPS has not come back or because their houses are not ready to go back on the grid.

[00:17:42]>> The the JPS has not come back. I am not coming on here to tell you something that >> well well they haven't they haven't said that it's a there's a 100% restoration you know they have not said that >> but but but Miss Bon if you listen to Johnson speak on the radio you would believe that everything >> you have to be fair no no no >> yeah and I and I understand your frustration Papa because you're on the ground and you know that there are people out there who are still without electricity. But to be fair to JPS, they have not come on here to say that every everybody is good. As a matter of fact, um Ruthling has come on to say that their teams are still out there working and there are some areas that they are unable to get to because of whatever reason or it's more difficult to get to because the the the terrain is difficult and all of that. So she has said that >> and then Miss Banton what I don't understand let me just say um the word that I was looking for is future um um present satisfaction future regret that's okay >> present satisfaction future regret what I wanted to say to you it is so easy for Miss Johnson to say to you I'm not picking on her to tell you that >> the private citizen job is to do this and do this Mhm.

[00:19:06]>> And it is so easy for them for us who is paying um our electricity bill to pay for the people who um electricity. It is not hard for them to take that money from you. And it is so hard for you as this private citizen. They to to they are always depending on you to do your part.

[00:19:26]Is that fair?

[00:19:29]You are coupling the the your responsibility as a property owner to cut your trees with the fact that you are paying for people who steal electricity. I I don't get the connection.

[00:19:43]>> No, what I am saying to you, they are saying that is the responsibility of the people who owns the property to protect the JPS line. Well, I agree with that.

[00:19:53]But I am saying for people like me who cannot afford to manage a tree that is outgrown, why could the JPS do it same like how they can charge you for electricity that you had not used? Why they couldn't use their discretion and cut a trees knowing that you can't manage it?

[00:20:10]>> And they're not saying Papa JPS is not saying that they're not coming to cut the tree. Ruth never said that. She said, "Do not sit and watch the tree grow into the line because really and truly the tree on your property is your responsibility." She says, however, that if the tree has gotten to a state where you are unable to cut it, then you can contact JPS for them to either one, cut the electricity at a certain time to get to allow you to get someone to cut it um while the electricity is off or have them send somebody. But she's saying that that might take you longer. They might it might take them longer to come and do that on your private property because the trees on the on the main roads and on the all the roads they are JPS's responsibility. So they have all those to do plus your tree that is up in the in the line. That's what she's saying. She's not saying they're not coming. You know, she never said that.

[00:21:22]>> No, don't no papa. Don't say I'm def I'm not defending I'm just I'm just stating it as it is.

[00:21:34]>> Fight you down. God bless you and you take care of yourself. You really depend.

[00:21:38]>> All right pap bless you. Take care.

[00:21:41]>> All right. All right. And and and on the point of you know electricity theft you know I've I've thought about this for some time. We're up on the break. Let's take the break and when when we come back I'll make my point on electricity theft insurance brokers provides quality insurance coverage. coverage and risk management services. The time by Spectrum Insurance Brokers Limited, setting the industry standards is >> 9:30.

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[00:24:05]>> The proceeding was brought to you by the Office of the Prime Minister.

[00:24:19]Good morning. Good morning. You're back here inside the consumer hour on Nationwide 90 FM. from Nora Gay Banton and uh before the break I was making a point about electricity theft and it's it's it's something that's so it there are there are a lot of facets to the the issue of electricity theft that sometimes you know we as residents who we complain about uh paying for those who are stealing it's it's something that's so deeprooted in some areas of the country that it is going to take such great effort to get rid of.

[00:25:03]And many of us cuss about it.

[00:25:08]But we should remember that some of our fellow citizens, some of our family members, some of our friends, some of our neighbors, they are the ones, you know, they are the ones who are throwing up the lines, getting electricity off the main line and just living freely. And we know them. We know them. We pass and we see them.

[00:25:44]>> We know them.

[00:25:49]>> And it it it it comes down to who you are morally.

[00:25:56]And it's the same thing with with the garbage.

[00:26:00]You pass some areas and you just see piles of garbage just on the road.

[00:26:09]If you as a person can find it within you to just throw garbage on the road, it's a problem with you.

[00:26:20]The authorities now will have to put things in place to fix your nastiness.

[00:26:28]But the root of the problem is you.

[00:26:32]If you did not throw the garbage there, we would not have such a problem for the authorities to fix.

[00:26:46]>> If your family members and friends and neighbors do not throw up the lines, JPS would not have an electricity theft problem to fix. It's we know the people.

[00:27:05]We the people and when JPS are come or police are come and everybody go up and pull down them line and as them pass they go right back up.

[00:27:28]That that that's the problem. You know the people are at the root of the problem.

[00:27:36]And so if your conscience can't sway you to say no, we're not supposed to tie flight me get a prepaid meter so that me can't control how much me spend electricity so can put a $5,000 and know say when it done it done.

[00:27:59]know this pay get a prepaid meter say overcharge me now for this and that and that and that you we us the people are at the root of the problem and now JPS the police the governor government has this mammoth task to take on to figure out how to try to come into the communities.

[00:28:40]First use using moral persuasion to get people to start to think change their mindset >> to think that this is wrong.

[00:28:51]>> They have to try that first because they don't want to come into these communities with force.

[00:28:58]Even though that's what they should be doing because it's theft and it's illegal, >> but they have to come and say no, let us let us try a different approach. Let us see if we can come and encourage them to not thief.

[00:29:13]Just think about it.

[00:29:17]E JPS and the police and all the other community stakeholders have to come and say, let us try to encourage them not to thief.

[00:29:29]Let us see if we can. That should not be >> your moral compass within you. Should I tell you say >> but that's not what we have.

[00:29:47]>> I hope you get the point that I'm making. It's the people that are at the root of some of these most of these problems.

[00:29:57]and the authorities have it to fix.

[00:30:02]Smitty, good morning.

[00:30:04]>> That's why we do the peace to go.

[00:30:06]>> Smitty, good morning.

[00:30:09]>> Good morning.

[00:30:10]>> Hi. Good morning.

[00:30:11]>> Good morning, Lord. How are you?

[00:30:13]>> I am doing good. How are you?

[00:30:15]>> Ah, I am getting there. I am not so well, but um I'm giving thanks.

[00:30:21]>> That is it. Gratitude. Gratitude.

[00:30:23]>> Yes. So more I have three things that I want to share with you quickly. I want to I was admitted to the Kingston Public Hospital and I just want to take this opportunity to big up the doctors um the surgeons and the nurses and PCAs on Luke Ward of the of the Kingston Public Hospital.

[00:30:46]The surgeons of firm three >> they all did an awesome job. There are some things that I love to talk to you about where King Public is concerned, but I'll call you back another day for that. But I just want to pick them up >> and tell them to continue the good work.

[00:31:01]I'm telling you more. The the the um service there was very very good.

[00:31:04]>> That's good. That's good.

[00:31:06]>> K, which board you said?

[00:31:09]>> Luke Ward. Luke Ward.

[00:31:11]>> Yes. Luke Ward.

[00:31:13]>> Okay.

[00:31:13]>> The nurses are awesome, man. And >> that's amazing. PCAS, I mean you have an exception, but the they are awesome awesome porters, janitors, all of them.

[00:31:26]I want them to take a bow. They really did an awesome job and they are carrying on a good work there.

[00:31:33]>> Very good.

[00:31:34]>> We have heard many times of bad things happening. They have to say that um everything goes wrong at KPH. But I've had the experience now and I can tell persons now it's not everything that goes wrong at KP.

[00:31:49]>> That's amazing. Thank you so much for that. I appreciate it.

[00:31:52]>> So the next thing I I I I want to talk about I called you some time about the roof um thing there.

[00:32:02]>> Yes. Melissa.

[00:32:03]>> Mhm. I'm in Manchester and from February they came and assessed the place my house >> and I called them about uh nearly two months or so to find out. I was told that the lady told me that she was looking at the system and see that we're approved and she could actually say she's seen the amount of money that we'll be getting and Nora up until this time you have called nobody to answer the phone >> is there's a there's a ministry of labor um office in your parish right there should be >> in Manchester and I've called there and I can't get anybody to answer the phone to update me on as to what is happening.

[00:32:47]>> Are you able to go in person?

[00:32:50]>> I'm not able to go, but my husband is able to do that.

[00:32:53]>> I I would encourage you to to visit um whose whose name was it that was on the on the >> My husband's name. He's the one that Yeah.

[00:33:03]>> Good. So, I would encourage him to to visit the office. Just go in person, bring his identification. um let them know that he you you called before and you got um confirmation that you were approved but you still have heard nothing. We can also take your information and give it to the Ministry of Labor and Social Security or contacts there to see if they can do a check for us and probably give you a call back to see what has been happening with your application.

[00:33:32]>> Okay. Thank you for that.

[00:33:33]>> All right. So, I'm I'm going to ask you to ask your husband to still go to the office, find some time to go and just show up in person and let them know that you are checking on your application and the funds you should be receiving and we will try our best to do our part as well.

[00:33:47]>> Okay. Thank you very much for that.

[00:33:49]>> So, the third thing now is Western Union.

[00:33:52]>> From the 7th of January, we sent I asked my husband to go and send off some funds for somebody in St. James. Western Union don't use that person. So I want to collect back the money from them to use another to send it through another agency. Nora, it's just peer run around. Western Union won't give me back my money.

[00:34:14]>> Hold on. So you sent it to a location for the person to I don't understand.

[00:34:20]>> So I went to a location in >> Mandhu >> that West it is Western Union run.

[00:34:26]>> Yes. I sent the money through that location but the persons to pick up the money in Montego Western Union don't use them. They can't collect from Western Union. It would have to be somewhere else.

[00:34:40]>> It is. Yeah. Western Union. They can't collect funds through Western Union for whatever reason. I don't know.

[00:34:45]>> In the entire St. James.

[00:34:47]>> Yes.

[00:34:48]>> Huh.

[00:34:49]>> Everywhere that you go to once it's Western Union, she cannot collect.

[00:34:53]>> Oh.

[00:34:56]>> Okay. So that money should be in the system lingering.

[00:35:00]>> It is still in the system >> and you're trying to get it back.

[00:35:04]>> Trying to get it back from then to send it to elsewhere. Nora where I went where my husband went and sent the money. He goes back there. They are telling him to call Western Union. It is Western Union, you know. And Western Union is telling him to call Western Union. I called through head office and they are telling me that the money is there. They can see that the money, >> right? So give it back >> and they won't give me back the money.

[00:35:30]>> Why?

[00:35:32]A week ago, they telling him to go back to the very location that he sent it from. Goes back to that location. That location is sending him back to Western and it's just a runaround and I need back my money.

[00:35:44]>> Are you >> from the 7th of January up until this very moment, none of Western Union won't give me back my money. just keep telling me to go there, go there, go there, go all over the place.

[00:35:56]>> But but I cannot understand that because if you are sending money to someone and the person is unable to pick up the money, clearly from January till now, it must be showing in the system that this money has not been collected.

[00:36:12]>> Yes.

[00:36:12]>> Then if it's in the system and you the person who was sending the money is coming back to collect it, what exactly is the problem? And they have cuz I have still have the reference number and you give them they ask you for the reference you give them and they're saying oh we are seeing that the money is here >> so give it back it's it's not collected and you are the one who came to send it and you have your ID you can you have everything to show that yes it's me come to send the money why you can't get it back it's not theirs >> my money from the 7th of January up until this moment >> and you've spoken to the head office and the head office is saying you should be able to go back to the location and get it back.

[00:36:54]>> Yes.

[00:36:54]>> Which location is this?

[00:36:56]>> This is um Grove Court in Mandville.

[00:36:59]>> Western Union. Grove Court in Mandyville.

[00:37:04]>> No, ma'am. No, no, no, no, no, no, no, no. From January.

[00:37:08]>> From January until now, I can't get back my money.

[00:37:12]>> No, ma'am. Western Union. Western Union, we have to call you out this morning.

[00:37:17]Western Union, specifically the Grove Court location in Mandeville. In Mandeville, the lady's money is showing in your system.

[00:37:28]You You are the one who went or your husband?

[00:37:31]>> My husband is the one that >> her husband went to send the money. The receiver could not receive it. The money is in your system. The you the money is showing in your system. You can confirm that this is the man who came because him can't come with him ID. It can't come with him reference number.

[00:37:50]>> This is the man who came to send the money. The receiver is unable to receive it. And this man is asking for the money that is showing in your system for him to get it back so he can find another reason to use it or another way to use it or another way to get it to the person who who wants the money.

[00:38:09]and Western Union Grove Court. You continue to send these people back and forth, back and forth. The Western Union head of head office has already said >> that you it is there and the person should be able to come to the location and get it. Western Union Grove Court Lego the lady money >> just to give me back my money.

[00:38:34]>> It's not yours.

[00:38:36]>> They can't give it back. I have to go to Western. That is Western Union. Tell me that I need to go to Western Union.

[00:38:43]>> The money is not yours.

[00:38:47]>> I won't give me back. From the 7th of January up until this moment >> and it means every time you check off in your system, you're seeing an overflow with the lady money in the in the place.

[00:38:59]>> Yes.

[00:38:59]>> Western Union Grove Court give the lady back her money. The money does not belong to you. It was to send to somebody and the person cannot receive it in St. James. It is in your system.

[00:39:12]It is showing in your system. She has called the head office. Give her back her money >> elsewhere. We've been to a week ago.

[00:39:21]We've been down to shopping center Western Union location down there. They send him back to go court. So that's where he sent it from. They are to give him back the money and they just won't give him back the money.

[00:39:36]The lady has already called the customer service and they are saying the money should she should go back to the location. I see some people in the comments suggesting that when she calls the customer service, the agent should be able to um work it out and get her back her money.

[00:39:55]It's she shouldn't need to go back to the location.

[00:39:59]But what is happening is the head office is sending her back to the location.

[00:40:06]>> Yes. They're telling me that every every time that I call Nora and I gave them the reference number, they are saying to me, "Yes, we are seeing that the money is here to be collected."

[00:40:18]>> Monica Stone, you clearly have not been listening.

[00:40:23]Monica Stone is telling me to stop calling out Western Union. The lady needs to follow the process. She has followed the process. She has followed the process. She has called customer care directly.

[00:40:35]>> They have identified the money and they've seen that yes, it is still in the system. It has not been collected.

[00:40:41]They've confirmed that and they've instructed her to go and go back to the to the to the location. That's what she was instructed by Western Union customer service. They even told me at once that the receiver is to try a different location and every location that she tried, she cannot collect the money.

[00:41:02]>> Western Union, >> please.

[00:41:05]>> Western Union just does not use her.

[00:41:07]>> Stay stay on the line. Stay on the line cuz we're past the break.

[00:41:10]>> Nora, my husband cannot collect money at money for whatever reason. They they sometimes block people if they suspect any kind of suspicious activity even though it may not for whatever reason, >> but that's not the case now. That's not the case here.

[00:41:27]>> Right. The money is there. It has been confirmed several times that is all right.

[00:41:32]>> Good. Stay on the line and give Michelle your information. Western Union, whoever, whichever end of Western Union, whether it be the head office or customer service or the Grove Court location, whoever is to get the lady back her money, get it back to her.

[00:41:50]Whoever it is, it no matter right now.

[00:41:54]There is no way from January try send money, can't go to the person, the person can't receive it and you try to get back your money and no.

[00:42:03]So, whoever is responsible, whether it be the head office, customer service, the Grove Court location of Western Union, whoever, just get back the lady money. Please stay on the line. Um, give Michelle your information so that we can see if we can get some assistance.

[00:42:30]>> Okay, guys, we're back. Powerful women and men PERFORM WITH FOR CHARITY. An inspiring evening where public servants, diplomats, business leaders, and creatives unite with their talent. All for the children of Mustard Seed.

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[00:42:58]>> Powered by Nationwide News Network. The lenses are on now. The nation is watching. Join Nationwide 90 FM live inside Cliff Hughes online Wednesday, May 27 from 10 a.m. to 1 p.m. as Jamaicans for Justice hosts an important national conversation titled Bodyworn Cameras Among Law Enforcement in Jamaica. The conversation will bring together policy makers, stakeholders, and members of the public to explore the growing need for bodywn camera legislation in Jamaica. From public safety to civil rights, the conversation goes beyond cameras. It's about transparency, protection, and the future of policing in Jamaica. So, tune in to Cliff Hughes Online, Wednesday, May 27 from 10:00 a.m. to 1 p.m. Catch this and so much more on our YouTube channel, Nationwide 90 FM Live. Keep your dials locked in to Nationwide 90 FM, the new revolution in media. This broadcast is brought to you by Jamaicans for Justice.

[00:44:05]Good morning. Good morning. You're back here inside the consumer hour on Nationwide 90 FM. I'm Nora Gay Banton.

[00:44:10]We're almost out of time and we're going to go right back to the phone lines for the remainder of the program. Alic, good morning.

[00:44:18]>> Good morning, Nor. How are you doing?

[00:44:19]>> I'm doing good. How are you?

[00:44:21]>> I'm not doing too badly. First of all, um, I was at a little function yesterday.

[00:44:26]>> Mhm.

[00:44:27]>> And I don't know, a gentleman came up to me and asked me if I was Alric. I told him yes. I wanted to find out who mentioned my name to him, but he wouldn't tell me. But let me say he's an aent listen. He and his family.

[00:44:45]>> So there he has given me a shout out for you guys.

[00:44:49]>> All right. So you know the number one station the 4. So I'm just saying that's a message of the station.

[00:44:55]>> So where the gentleman name >> his family you heard me shouting out Mr. All the while he's a relative to Mr. Mr. But celebrity man with pap.

[00:45:35]>> All right. Big up. Big up to the entire family.

[00:45:39]to them.

[00:45:43]>> But I'll tell you quickly what my problem is. You know when I go to anywhere and the treatment good I tell you and when you don't get the good treatment I tell you.

[00:45:53]>> Mhm.

[00:45:54]>> So I have a problem with mandible and I'm going to tell you why.

[00:45:58]>> All right. I had to go there to get a transaction done, but the transaction needed for me to take some documents home so that my wife would sign them and get a JP because you know she can't move >> so I could take it back.

[00:46:11]>> So I went there to pay light bill and phone bill and all them things so it wouldn't cost me to go there that time cuz I had to go there and pay and pay the insurance money.

[00:46:19]>> So I took the form from them. I said to the lady and I wanted to listen to me specifically. said, "Please put an X where the JP is to sign."

[00:46:31]Right. Two time.

[00:46:33]>> Mhm.

[00:46:33]>> Know me short.

[00:46:36]So she hand me put X sign the JP sign to sign. So only think only have one more trip to make >> right >> when next place where the JP sign when me come back and get the JP sign back again.

[00:47:09]>> So me really get upset in there now.

[00:47:12]>> Mhm. So you know what the lady did and I'm going to implement this. She went and she got an she highlight the rest of place them on the form of the sign and put JP into the highlighter. Why couldn't do that from day one? So hold on, hold on. The areas on the form that need um a JP signature, >> it's it's it's not stated normally below where the signature is.

[00:47:43]>> Not stated, >> it's just a line transaction.

[00:47:47]>> I see.

[00:47:49]So >> three two additional cost me,000 come back.

[00:47:58]Shouldn't cost me nothing more, >> right?

[00:48:04]I hope I know something line but the line the farm block too can't read so highlight it just get up get highlighter highlight the place and put J in a highlight >> so hold on this is the same person >> same person go to >> so why she never Put the X from the beginning at all of these places. know the same person >> $6,000 extra make the two extra trip management start discuss all of the front desk people say when people come especially old people like me who want help and JP sign any weapon paper use a highlighter mark underneath where JP sign and put JP blind we can't see it.

[00:49:14]>> Yes. Yes. I mean it's it's it's it's a simple I don't understand it that's that's a simple thing because if you clearly said to her from the beginning just please put an X where the JP is to sign you know just go through the entire document and put the X them >> three different piece of document go three of them >> yeah why would you have to go back three times >> go back the JP get the JP tell them something that you have to come back to me so much Especially because it is not clearly stated on some of them. This is where whoever is to sign.

[00:49:52]>> Oh boy. But it has been sorted out. It has been sorted out now, right?

[00:49:59]>> People like me have to walk up and down and pay extra money.

[00:50:04]>> I see. Well, I hope I hope I hope um it >> is mandible specifically the lady at the front of three time get upset the last time >> boy. All right I gentleman meet yesterday.

[00:50:27]>> All right, no problem. Uh that's that's that's Alick's story there is is just a lesson for for everybody. might not be a JP signature that you need, but whenever you are you have something to do and somebody needs to sign something, just see if you can double check and ensure that this is all the information and this is all that needs to be done.

[00:50:50]Double check and triple check sometimes because trust me, I've I've been there before. I've been there before and unfortunately I didn't finish the process because I I didn't want to go back a fourth time. But just triple check with with these things. Just ensure that everything that needs to be done that you have it correctly so that you can just make one trip. Sometimes it it it it has to be on us as well to do a little check and ensure that yes, this is everything. Go through again and say these are all the X's. Can you just look at it again for me please to ensure that all the X's are in place so that when I get the JP to sign it can be done once and for all. Sometimes we have to make a little extra effort to so it goes sometimes. Boy, well, we're out of time.

[00:51:39]That's all the time we have for the consumer hour this morning. We're going to make way now for Cliff Hughes online.