How Your Company Core Values Affect EVERYTHING

本站添加: 2026-04-30

[00:00:00]Core values are the base of [music] everything else, because essentially they are the filter in which you build everything else through. So, for example, if I have a core value of speed is king, [music] and a customer comes in, and my customer service doesn't answer for 2 hours, that conflicts with our core value. So, if my core value is speed is king, [music] my customer service procedures will all be ones that revolve around speed. One might be always resolve a customer inquiry in 5 minutes. Core values [music] inform the rest of the pyramid.