I Built an AI Voice Assistant That Takes Restaurants Calls 24/7…

Added: 2026-05-23

[00:00:00]This project stretched me in ways I didn't even expect. Let me tell you how it all started. So at first, I thought AI automation was just about connecting workflows and watching things running in the background. But moving from basic automations to building a voice agent, that's a different ballgame entirely.

[00:00:18]This one taught me patience. The type that when you troubleshoot the same issue for hours, fix one thing for days, break another one, and still come back the next day to try to fix it. If you're trying to grow in tech, whether social media management, digital marketing, any tech at all, web design, development, software, back end, front end, middle end, anywhere at all, one trait that you absolutely need is resilience. In fact, let me not sugarcoat it for you. You must possess the virtue of long-suffering. The goal of this project was simple: build an AI voice assistant for a restaurant that can answer incoming phone calls, take customer orders, handle reservations, respond to inquiries about the menu, the restaurant, their services, their products, any other inquiry possible, and also reduce missed calls during busy hours. Here's the interesting part. The voice assistant was built using Vapi, while Anytown handled the automation workflow behind the scene. How sweet.

[00:01:23]Once a customer calls, the AI assistant responds naturally, collects the customer's request, logs the information automatically, sends instant notification to the restaurant via Telegram. So instead of losing customers because nobody picked phone calls, the restaurant now has a system that works 24/7.

[00:01:44]No missed calls, no missed orders, no missed reservations, no forgotten orders, no unnecessary revenue leaks.

[00:01:51]What excites me most in this is not just the automation itself, but the real-world problem that solves.

[00:01:58]Stephen, how can I be of assistance?

[00:02:02]Hi, my name is Mary Adams.

[00:02:05]I'd like to place an order for two plates, big plates of jollof rice, two chicken for each plate, and I'll like to pay with transfer.

[00:02:14]My delivery address is Jabi Market.

[00:02:16]Phone number 1 2 3 4 5 6 7 8 9 10. My email is [email protected].

[00:02:28]Thank you, Mary.

[00:02:29]Um just to confirm, uh your phone number is 1 2 3 4 5 6 7 8 9 1 0. And your email is [email protected].

[00:02:41]You'd like to order two large plates of jollof rice. Yes.

[00:02:44]>> And you want to pay by bank transfer.

[00:02:47]Great, Mary. Uh you'd like two large plates of jollof rice. Would you like to um add any protein to your order?

[00:02:54]We have chicken, turkey, beef, fish, goat meat, ponmo, or shaki.

[00:03:00]Or will it just be the rice?

[00:03:03]Um just rice, and maybe you can add chicken.

[00:03:10]All right. So, two large plates of jollof rice and chicken added to each plate. Just to confirm, you'd like one piece of chicken with each plate, correct?

[00:03:19]Yes.

[00:03:23]Perfect, Mary. Uh is this for delivery or will you be picking it up at at the restaurant? Um I believe you mentioned delivery to uh Jabi Market, so just to confirm.

[00:03:34]Thank you for confirming, Mary.

[00:03:36]Delivery through Jabi Market is 800 naira.

[00:03:39]Your order total will be approximately 8,200 naira uh including the delivery fee.

[00:03:45]Just to confirm, I have an order for two large jollof rice with one chicken We deliver to Jabi Market or Mary Adams on phone number 1 2 3 4 5 6 7 8 and 1 0. Email Mary Adams at email.com.

[00:04:06]Payment by bank transfer.

[00:04:08]Is everything correct?

[00:04:12]Thank you, Mary. Your order has been received. Uh delivery usually takes between 30 and 60 minutes, depending on traffic.

[00:04:20]Please make your transfer at Mommy Sue's Kitchen, uh GT Bank, account number 01 2 3 4 5 6 7 8 9. Once your payment is confirmed, we'll dispatch your food.

[00:04:32]Thank you for calling Mommy Sue's Kitchen.

[00:04:34]Enjoy your meal and have a wonderful day.

[00:04:45]This is the part of AI automation that I am starting to fall in love with.

[00:04:49]Building systems that actually improve [snorts] operations and customer experience. And yes, after all the debugging, testing, failed attempts, and why is this node even behaving like this moment? It finally worked perfectly. I saw it through work perfectly, several testing, and I published it live, and it worked perfectly.

[00:05:10]So, what I need you to do after watching this whole TEDx speech, I need you to reshare this content, subscribe to my channel, and let me know your thoughts in the comment section. That would go a long way. Thank you very much for watching. Bye.

[00:05:39]>> [music] [music] [music] >> Ah.