When businesses reach a certain scale, the solution is scaling human capital by adding trusted team members to build relationships, rather than relying solely on AI; AI should be used to maximize efficiency in routine tasks, which then enables more high-touch, personalized service for clients.
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Scaling human capital, not AI: Josh Misko & Daniel MastropietroAdded:
Yeah, I think it's it's more team eventually. It would be scaling human capital. It wouldn't be scaling AI. That wouldn't be the solution for us. If If we If me and Josh have talked to this, you know, if we get to a certain point where it's like, "Okay, between meetings here, meetings there, you know, the one-on-one relationships, we just need more team." That's all it is. And I think that's like again, it's not like some crazy Dexter's Laboratory problem where, you know, we got to figure this It's like, "Okay, we just add another team member that we trust working with venues and introduce them and then they'd build a relationship with us." And it's like I don't know.
That's the X factor, the trust.
>> Yeah. Yeah. It's not necessarily easy, but you know, we we are utilizing the AI to really help scale the things that are weedy, right? And the more that we can maximize our our system and really efficiency, the more we can maximize our efficiency, the more high-touch we can be.
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