Executive Insights

Added: 2026-05-20

[00:00:01]Insurance Business TV recently attended in Scottsdale the 25th annual TMPAA annual summit. Whilst there, we caught up with leading insurance professionals to address some of the top challenges the industry is facing today.

[00:00:20]>> I'm here with Marci Heli, VP of casualty programs and nationwide ENS specialty.

[00:00:27]Hari um what kind of partnerships or infrastructure investments are carrier prioritizing to support niche programs particularly when it comes to data sharing claims handling or compliance in unique berttopus >> that's a great question so I mean all those things right are important when you think about a program administrator relationship but we really prioritizing data and data and technology you know here's a little bit of information about us here's an actuarial analysis and here's you you know, my guidelines and who if we would have a program, right?

[00:01:00]But now that the risks have become so specialized, they have such a unique need, we really have to be able to invest and rely on data to help us make better decisions. Um, so I'll give you an example maybe to take us away from insurance if you allow me to indulge. So if you think about college football, so several years ago, college football only contemplated having a playoff system and so now today, right, it's in place. And with that, it's had to uh teams have had to look at how do they play the game differently. They've had to rely on data, something that they never used before in order to really think about or reimagine their season. So, I recently saw a top 10 team has now changed completely how they play the game from slowing down the ball to holding on to the ball longer so they have less snaps to reduce their risk, which is not unlike what we do here in insurance. So when we think in news and leverage data is how do we reduce this risk so that we were able to do some of these niche things that probably wouldn't have been contemplated before.

[00:01:57]>> Thank you. Um so which new unique programs often rely on priority prop data and technology platforms how are carriers ensuring interpropriety and oversight without stifling innovation for program administrators. So, I think this is where the upfront um vetting of the program becomes so important. So, we all bring things to these relationships like kind of like dating, right? So, we bring things in and what we're really looking for is a true partnership. And so, we have to be able to have that trust that that that program administrative really knows what they're doing and that we have the governance and infrastructure to support that. So let's think about a program comes to us, you know, they have a certain level of expectations and so do we. And so when we're in this process, it's very important that we align those expectations to make sure that this is going to truly be a positive relationship going forward.

[00:02:53]>> So we're here at the target market conference uh where the many conversations of the day have been about how complex uh many of the lines are getting. wondered if you could talk and and explain. Are you seeing that in your or Kaz?

[00:03:06]>> Most definitely. I think some of our programs today, you know, continue to have unique offerings and but that is evolving, right? The market continues to evolve and so then we have to look for different ways to approach them. So what we did yesterday may not be as relevant as what we do today. And some of those um scenarios are looking at quota share opportunities, looking at doing different reinsurance structures um and different underwriting guidelines to help really support those programs.

[00:03:29]Well, thank you for talking to me on insurance TV.

[00:03:32]>> Thank you so much.

[00:03:33]>> Thank you.

[00:03:33]>> Great.

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