Small marketing agencies can differentiate themselves by maintaining direct, personalized client communication through a single phone number, ensuring clients always speak with the same team members rather than being passed to junior staff, which builds trust and accountability in client relationships.
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Why You'll Never Get Passed Off to a 19-Year-Old With UsAjouté :
I think we've got the best communication out there as well. Cuz the thing with a lot of these marketing agencies, um, you speak to someone on the phone, and then you never speak to them again. They'll sell you, and then you're off to a 19-year-old who's running your ads. Um, we've got four people in the team, [music] one phone number. You dial that phone, you get me or Sam or one other guy, Daniel. It really is like personal in that sense, and we want to keep it that way as well. And where we are right now, we can keep it that way. And we thought we'd increase our prices to take on less clients, but maybe the answer is still like some things are getting a little bit easier in some ways, and maybe we can keep our prices where they were, or maybe we find some middle ground as well. We'll see.
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