A Harvard Business Review study of 1,200+ executives reveals that 31% of company leadership already treat AI agents as employees, with one in four companies formally listing AI agents on organizational charts. While AI agents are transforming HR (reviewing applications, conducting interviews) and sales (processing leads), this shift creates accountability challenges—personal accountability drops 9% as employees blame AI for errors. Organizations that proactively learn to deploy, iterate, and demonstrate results with AI agents will become exponentially more valuable, while those who fail to adapt risk obsolescence in this rapidly evolving workplace.
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Should AI Agents Replace Humans in Your Org Chart? Harvard Weighs InAdded:
for AI agents. We covered this. Week after week, day after day, all these companies are doing it. And the big question that companies are asking now is should AI agents be included in your organizational chart? Should you treat AI agents as employees? And again, I've been pushing this for weeks now.
This is the year of the AI agent 2026 is the year that companies stop looking at AI and as a tool and start looking at AI as an agent, as an employee in the organization. But the proof is in the pudding guide. Harvard guys. Harvard Business Review just completed a study of over 1200 executives. Pretty large study, pretty large study. They came to a shocking realization which, well, for me wasn't that shocking. For you, being a sub to the channel probably shouldn't be that shocking. We're on the cutting edge of this stuff. But anyway, what they found was that 31% of company leadership already treat AI agents as employees.
It's already happening. It's already happening. It is not going to stop, guys. In fact, one in four of them formally list AI agents on their organizational charts. So if you've never seen an org chart before, basically just shows all the people in the organization and who they respond to, what they're responsible for, who they report to, et cetera, et cetera, all the way up to the multi trillion dollar CEO. Right?
I'm not getting into how much CEOs get paid. I actually think CEOs are incredibly valuable and probably do deserve large amounts of pay. But anyway, I'm not going to get into that today. What I am going to get into is these AI agents taking up human spots on organizational charts. One company in the survey explained that their AI agent is formally listed on the company's HR team organizational chart and they call their AI agent Scout. And what Scout is responsible for is pretty shocking. It's responsible for reviewing job applications, conducting first round interviews, putting forth candidates, and even giving evaluation summaries. And we've covered this before, guys. AI agents are completely transforming the HR world. If, if you've ever, if you've been trying to get hired for a job or trying to get interviewed, this wouldn't be a surprise to you because you're competing against AI agents to speak to AI agents to maybe get a spot in an organization, it's, it's kind of a problem. But what's interesting about Scout in this organization, Scout is not an AI tool. It's an autonomous AI agent that's performing tasks. It's triggered by certain Tasks, it has scheduled workflows. This is all stuff that guys, and I know most of you are probably just using ChatGPT as a research tool to, like, Google and stuff, but it is, it's so much more. That is the tip of the iceberg. I mean, just yet. Just this past week, in one of the companies I'm working for, we scraped a huge list of our ideal customers. Okay, Huge list, thousands and thousands of names. And we had an SDR start to go through one of our sales representatives, someone who's responsible for kind of cleaning up leads, and said, hey, we want you to go and look up these companies and their employees on LinkedIn. And then what we're going to do is we're going to reach out to these LinkedIn employees, we're going to engage with them on social media, we on LinkedIn, and try to get them on the phone with the sales team so we can get them into our SaaS software. And on Monday, we are. Excuse me, on Wednesday, we had our. One of our SDRs start to go through the list. And by Friday, he'd gone through about 50 of the people on the list. He had gotten about 20 contacts or so. Okay. And I said, huh, this seems to be taking a while. And so I busted open Claude Cowork. I prompted Claude Cowork. And within about an hour, Claude Cowork had gone through the entire. I actually talked about this in the video yesterday when I got back from. From my. From my walk and talk yesterday, by the way. Fresh videos six days a week, guys. If you want to know what's happening with AI in the job force and how it's displacing, replacing, or empowering humans, this is the channel to sub to, guys. So sub, sub now. Do it, do it, do it, do it. A little bit of Ben Stiller. Anyway, long story short, when I got back from my walk to check the spreadsheet guys, Claude Cowork had gone through probably a thousand of the leads and gotten hundreds and hundreds of LinkedIn profiles, hundreds of them. And this happened.
No human being had to work on this. It took me about five minutes to prompt it, and then I went through and started checking. And the links were real, they were legit, they were good. So I'm thinking we're paying our SDR hundreds of dollars to do this, and Claude Cowork just did this in a few minutes. That is what we're talking about, guys. That is the power of the AI agent. And it is happening right now.
We are living it right now. Do you not think this will impact organizations? Do you not think this will impact the way that we live and operate in the workplace? It's happening right now, guys.
I mean, it's just really shocking. But, you know, with new solutions come new problems. This is something I've also been preaching, guys, and I want to go a little bit deeper into some of the new problems that are created here. So Harvard Business Review did highlight a major problem with this process. What is that problem?
Accountability. Accountability. They found that when they asked participants who held, who was held accountable for the submitted documents and the work themselves, their team, the AI system or leadership. Well, what they found was that when companies were using these AI agents in their org charts, that personal accountability fell 9%. You know why? Because it's much easier to blame the computer than it is to say, oh, my prompt messed up. Oh, my context messed up. Oh, I didn't review this. I mean, we covered this a year ago on the channel. There's an attorney who was using ChatGPT to do case research. ChatGPT gave him faulty information. He said, are you sure this is right? Chatgpt said, yes.
He goes, he presents it before a court and he's held in contempt because he's submitting bad documents. We covered, actually, AI is completely transforming the legal profession. We covered that in a video. I'll post a link to that video here.
I think over 150,000 people have watched it. Tens of thousands of people have commented on that video because AI is completely transforming what attorneys do. Anyway, what's happening here is employees are not taking accountability and learning and improving, and they're just blaming the AI and moving on. And that, guys, leads to an incredibly, incredibly big opportunity for smart dudes like us. And that is understanding how to design prompt, execute and fix and iterate and create flywheels for these AI agents is going to be fun.
Fundamental to how you operate in this new world, every single person that works on a computer should be learning right now how to use AI agents to get more done. New positions that don't even exist now are going to be out in the near future. And I'm telling you, I'm telling you, if you want to get hired, if you want to land a new client, teach them that. Teach them how to do this, A, but B, know. Know how to do it yourself. You know how to do it yourself. I just got on a call with a client of mine. Been working with her a long time. She's in the auto parts industry, fixed ops. And you know, we do a Lot of different marketing work for her.
And one of the things I was kind of going through her is what's possible with Claude. And Claude coworks. She's like, holy crap, Mark.
I didn't know this was possible. I'm gonna go get a Claude account tomorrow.
I said, great, because you're one of my valued clients, been with me a long time. Ping me, I'll get on a call with you for an hour and I'll help you get it set up. And I, it's, it's life changing what's possible.
And it's funny, she was kind of pinging me later on that day and said, hey, Mark, I need to set this up. I need to set this up. I'm like, well, did you ask the AI to set it up for you? Because the AI can actually do that for you. She's like, are you serious? I'm like, bet people don't know that this has happened. And if you know that it's happened and you're able to leverage it, you're going to become incredibly, incredibly valuable.
New problems and new positions are being invented right before our eyes. And again, the people who learned how to deploy these AI agents and show results be, be, be be able to actually show that they're doing something become exponentially more relevant in this new world. So the question here is, how Are you using AI? Are you using it as Google 2.0 or using it to build, to create, to audit, to iterate, to research, to actually serve as an employee? How much time is it saving you? Are you saving 10 hours a week? My goal for, you know, working with anyone is like, how can we save you 10 hours in your first week? Let's save you 10 hours.
How much revenue does it drive? Is it creating new streams of revenue?
Is now, now, is your company now a SaaS company? SaaS enabled, tech enabled, AI enabled. It improves your multiple. It creates new cash flows from new things that we probably don't even, you don't even know exist now. But what's great here, I think about AI and when you add AI to your business is nobody knows your customer better than you. Nobody knows the pain points better than you. And that's when AI becomes exponentially more valuable because you can start adding AI to solve those problems that your customers have, that your bosses have. How are you deploying the new tools?
Who do you know that is if you're not. Who do you know that is that you can learn from that, you can execute with that, you can give them a call and pick their brain. Relationships are going to really matter, guys. They matter really, really more than ever right now. And how do you declare your wins publicly? Are you just winning in a dark, dank room without telling anyone? Do you have brothers? Do you have people that you're. You're letting know? Are you being public on LinkedIn, on YouTube with what you're doing? This matters, guys. It really matters. When you get laid off, having your network, having a distribution channel, having a place you can talk to people is going to really, really matter. Anyway, that's it for today, guys. I thought it was really interesting the way that Harvard Business is starting to look at AI and AI employees and I. This is the world we're living in. By this time next year, every company is going to have an AI agent. Strategy is going to be mandatory. Are you going to be part of that strategy or not? That's the question I think we shall be asking. All right, if you like today's video, check out yesterday's video where we talk about yet another one, another company going through mass layoffs for AI agents and how you can survive this new world. Check it out. See you there. Peace.
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