How Casey, the Conversational #ai, connects #care #hospital #healthsystem #clinic #nurse #doctor

Added: 2026-04-29

[00:00:00]Hi everyone. In this video, I'm going to demo how Casey streamlines care transitions. Let's say I got discharged from the ER and I'm enrolled in a care management program. After enrollment, I can ask Casey questions about my medications, follow-ups, diagnosis, and so on. The very cool thing about this is that if I decided to follow up with the next provider, Casey would reach out to them sharing my ER visit summary. So, let me first ask it questions about my medication. Um, or can you provide my ER or let's say what are my next steps?

[00:00:59]It says, "Hey, AJ, based on your discharge plan, here are your next steps. So, follow up. Drink lots of water. Um, strain your urine, take your medications, stay active." Um, and it is also asking me, "Need help scheduling that urologist appointment." I'm going to say, "Can you um explain my medications?

[00:01:30]I can give I can't give medical advice, but I can tell you what you're taking based on your discharge plans." And those are the three medications prescribed to me. Um, I'm going to ask it another question. Should I follow up with the next provider based on your discharge plan? Yes, you should follow up with Dr. um, Ken within one week to manage your kidney stone. Would you like me to help with that? And I'm going to say yes.

[00:02:16]Great. Let me confirm a few things with you. Do you want to schedule a followup with Dr. Ken? Do you want me to send your ED visit summary to him? Just reply yes or no for each. And so I'm going to say yes. Um and I'm also going to say yes to the second one.

[00:02:49]All set. Your ED visit summary has been sent to Dr. Bloom. He'll reach out to schedule your follow-up appointment.

[00:02:57]Take care. Now, let's go and look at those emails.