60 Minutes of Simple English Conversations for Beginners: Real English Dialogues (A1-A2)

Added: 2026-05-12

[00:00:00]The forgotten umbrella.

[00:00:03]>> Excuse me. Is this your umbrella?

[00:00:06]>> Oh, yes, it is mine. Thank you.

[00:00:10]>> I found it on the bench outside.

[00:00:13]>> I always forget small things like this.

[00:00:16]>> It is raining very hard today.

[00:00:19]>> Yes, I really need it right now.

[00:00:22]>> You are lucky I saw it.

[00:00:25]>> Very lucky. Thank you so much.

[00:00:28]Did you leave it there long ago?

[00:00:31]>> About 10 minutes, I think.

[00:00:34]>> It was still dry when I found it.

[00:00:36]>> Good. I only use it for rain.

[00:00:39]>> Is it a new umbrella?

[00:00:42]>> No, it is 2 years old.

[00:00:44]>> It looks very nice and clean.

[00:00:47]>> Thank you. It was a gift.

[00:00:50]>> A gift from a friend?

[00:00:52]>> From my mother last Christmas.

[00:00:55]>> That is a very sweet gift.

[00:00:58]Yes, I try not to lose it.

[00:01:01]>> But you forget it sometimes, right?

[00:01:04]>> Too often, I'm afraid.

[00:01:06]>> You should put your name on it.

[00:01:08]>> That is a really good idea.

[00:01:11]>> Then people can return it easily.

[00:01:14]>> I will write my name tonight.

[00:01:16]>> My sister did the same last year.

[00:01:20]>> Your family is very organized.

[00:01:22]>> We try our best to be.

[00:01:25]>> Do you have an umbrella, too?

[00:01:27]Yes, a small one in my bag.

[00:01:30]>> That is very smart of you.

[00:01:32]>> I carry it every single day.

[00:01:35]>> Even when the sun is shining.

[00:01:38]>> Yes, just in case of rain.

[00:01:41]>> I really should do the same.

[00:01:44]>> Small umbrellas are light and cheap.

[00:01:47]>> I will buy one this weekend.

[00:01:49]>> Then you will always have two.

[00:01:52]>> Better safe than sorry, right? Exactly.

[00:01:56]That is a good rule.

[00:01:58]>> Where are you going now?

[00:02:00]>> I am walking home from work.

[00:02:03]>> I am going to a small cafe.

[00:02:05]>> Which cafe are you going to?

[00:02:08]>> The nice one on Oak Street.

[00:02:11]>> Oh, I know it very well.

[00:02:14]>> Their hot tea is the best.

[00:02:17]>> I will try it another day.

[00:02:19]>> You really should. It is wonderful.

[00:02:22]Thank you for the recommendation.

[00:02:25]>> Thank you again for the umbrella.

[00:02:27]>> You are very welcome.

[00:02:30]>> You truly saved my afternoon.

[00:02:33]>> I am happy I could help.

[00:02:35]>> You have a very good day.

[00:02:37]>> You too. Please stay dry.

[00:02:40]>> I will. Goodbye now.

[00:02:43]>> Goodbye.

[00:02:44]>> A spilled coffee at work. Oh no. I am so very sorry.

[00:02:52]>> What happened? What is going on?

[00:02:55]>> I just spilled coffee on your desk.

[00:02:59]>> Oh dear. Let me take a look.

[00:03:02]>> I feel really bad about this.

[00:03:06]>> Do not worry. It is only coffee.

[00:03:09]>> But some of your papers are wet.

[00:03:12]>> A few of them. Yes.

[00:03:15]>> I will clean everything right now. Do we have any tissues nearby?

[00:03:21]>> Yes. Here is a whole box.

[00:03:24]>> Thank you. That will help a lot.

[00:03:27]>> Is your laptop safe and dry?

[00:03:30]>> Yes. The coffee missed the laptop.

[00:03:33]>> Oh, [sighs] that is very lucky news.

[00:03:37]>> I know. I am so relieved.

[00:03:40]>> I still feel terrible about it.

[00:03:43]>> It accidents happen to everyone sometimes.

[00:03:47]Which papers are damaged the most?

[00:03:51]>> Only this one report here.

[00:03:54]>> Is that report very important?

[00:03:57]>> A little, but I have the file.

[00:04:00]>> I can print it again for you.

[00:04:03]>> That would be very kind.

[00:04:05]>> Please send me the file now.

[00:04:08]>> One moment. I will send it.

[00:04:10]>> Thank you very much for that.

[00:04:13]>> I just sent the file to you. I will print one fresh copy.

[00:04:19]>> Yes, one copy is enough.

[00:04:21]>> How exactly did this happen?

[00:04:25]>> Your hand slipped, I think.

[00:04:28]>> Yes, the cup was too full.

[00:04:31]>> Morning coffee can be dangerous.

[00:04:34]>> I am still very tired today.

[00:04:38]>> Me too. It is only Monday.

[00:04:41]>> Monday mornings are always hard. That is very true indeed.

[00:04:47]>> Maybe I need a cup with a lid.

[00:04:50]>> Yes, a travel cup is safer.

[00:04:53]>> I will buy one this evening.

[00:04:56]>> That is a very smart plan.

[00:04:59]>> The desk looks clean again now.

[00:05:02]>> Yes, you did a great job.

[00:05:05]>> I am relieved it is okay.

[00:05:07]>> Please do not worry anymore.

[00:05:10]>> You are being very kind today. It was only a small accident.

[00:05:16]>> Let me buy you another coffee.

[00:05:19]>> Oh, thank you very much.

[00:05:22]>> Milk and sugar in it.

[00:05:24]>> Just milk, please. No sugar.

[00:05:27]>> I will be back very soon.

[00:05:29]>> Be careful with it this time.

[00:05:32]>> I will hold it with two hands.

[00:05:35]>> That is a very good idea.

[00:05:38]>> See you in a few minutes.

[00:05:40]>> Thank you again. See you soon.

[00:05:43]>> The missing keys.

[00:05:46]>> I cannot find my house keys anywhere.

[00:05:51]>> Where did you have them last?

[00:05:54]>> I really do not remember now.

[00:05:57]>> Do not worry. Let us look together.

[00:06:00]>> Thank you. I need your help.

[00:06:03]>> Did you check inside your handbag?

[00:06:06]>> Yes, I checked it two times.

[00:06:10]What about the pockets of your coat?

[00:06:13]>> Also empty. Nothing in there.

[00:06:17]>> Did you look on the kitchen table?

[00:06:20]>> Yes, I looked there already.

[00:06:23]>> What about the living room sofa?

[00:06:26]>> Not on the sofa either.

[00:06:28]>> Maybe they fell under the sofa.

[00:06:32]>> Oh, I did not check there.

[00:06:34]>> Look carefully on the floor. Okay, just one moment please.

[00:06:41]>> Do you see them down there?

[00:06:43]>> No, they are not under it.

[00:06:46]>> Try to remember yesterday evening.

[00:06:50]>> I came home around 7:00.

[00:06:53]>> And what did you do next?

[00:06:56]>> I opened the front door with the keys.

[00:07:00]>> Good. So, you had them then?

[00:07:03]>> Yes. Then I went to the kitchen. Did you take the keys with you?

[00:07:09]>> I'm not really sure about that.

[00:07:12]>> Please check the kitchen one more time.

[00:07:15]>> Okay, I will look very carefully.

[00:07:19]>> Open the drawers and the cabinets.

[00:07:23]>> Still nothing. They are not here.

[00:07:26]>> Which jacket were you wearing yesterday?

[00:07:30]>> My blue jacket from the closet. Please check the jacket pockets now.

[00:07:36]>> It's hanging in the bedroom.

[00:07:38]>> Go and look right away.

[00:07:41]>> Okay, I will be right back.

[00:07:44]>> I will wait here for you.

[00:07:46]>> I found them. They were here.

[00:07:49]>> Really? Where exactly were they?

[00:07:52]>> Inside the blue jacket pocket.

[00:07:55]>> I had a feeling they were there.

[00:07:58]>> You are a true genius today.

[00:08:02]Not really. I'm just logical.

[00:08:04]>> Thank you so much for the help.

[00:08:07]>> No problem. I'm happy to help.

[00:08:10]>> I was so worried about them.

[00:08:13]>> Keys always seem to hide from us.

[00:08:17]>> That is very true indeed.

[00:08:20]>> You should buy a small key hook.

[00:08:23]>> What is a key hook exactly?

[00:08:26]>> A little hook near the front door. So, I hang my keys there.

[00:08:32]>> Yes. Always in the same place.

[00:08:35]>> That is such a clever idea.

[00:08:38]>> Then no more searching for keys.

[00:08:41]>> I will buy one tomorrow morning.

[00:08:44]>> Great. Problem completely solved.

[00:08:47]>> Thank you again for your help.

[00:08:50]>> You are very welcome. Goodbye.

[00:08:53]>> Goodbye.

[00:08:54]>> The long queue at the bank.

[00:08:58]Excuse me. Is this the end of the line?

[00:09:02]>> Yes, I am the last person here.

[00:09:05]>> Wow, the line is really long today.

[00:09:09]>> I know. It is always like this on Friday.

[00:09:13]>> Really? I did not know that.

[00:09:16]>> Yes, Fridays are the busiest days.

[00:09:19]>> How long have you been waiting?

[00:09:22]>> For about 20 minutes already. 20 minutes is a very long time.

[00:09:29]>> Yes. And I am still standing here.

[00:09:33]>> I see only two open windows.

[00:09:36]>> Sometimes they open a third one.

[00:09:39]>> But the line is not moving much.

[00:09:42]>> Some customers have big problems today.

[00:09:47]>> That always takes more time.

[00:09:50]>> Yes, exactly what I was thinking.

[00:09:53]I only need to deposit some money.

[00:09:56]>> Same for me. Very quick and simple.

[00:10:00]>> Can we use the machine outside?

[00:10:03]>> Unfortunately, the machine is broken today.

[00:10:07]>> Oh no, that is bad news.

[00:10:11]>> Yes, very bad luck for us.

[00:10:15]>> That explains the long line today.

[00:10:18]>> Many people wanted to use the machine.

[00:10:21]Now I understand the whole situation.

[00:10:25]>> Mornings are usually much quieter here.

[00:10:28]>> Is early morning really better?

[00:10:31]>> Yes, around 10:00 is best.

[00:10:35]>> Good to know for next time.

[00:10:38]>> Lunch hours are also very busy.

[00:10:41]>> Because of workers during lunch breaks.

[00:10:44]>> Yes, exactly that reason.

[00:10:47]>> I am learning a lot today. Every bank has its own schedule.

[00:10:53]>> Is this your regular bank?

[00:10:56]>> Yes, for 10 years already.

[00:10:59]>> That is a very long time.

[00:11:02]>> And what about you?

[00:11:04]>> This is my very first visit.

[00:11:07]>> Welcome to our local branch.

[00:11:09]>> Thank you very much.

[00:11:12]>> Look, the line is moving a little.

[00:11:15]>> Finally, I was losing hope. Just a small step forward.

[00:11:21]>> Better than nothing at all.

[00:11:23]>> Do you have their mobile app?

[00:11:26]>> No, I have never tried it.

[00:11:29]>> It is really easy and useful.

[00:11:32]>> Maybe I should download it today.

[00:11:35]>> You definitely should try it.

[00:11:37]>> Then I can avoid these long lines.

[00:11:40]>> Yes, almost always. In fact, >> that sounds absolutely perfect.

[00:11:47]It is the modern way of banking.

[00:11:50]>> I sometimes feel a little old.

[00:11:54]>> Me too, believe me.

[00:11:56]>> My turn is coming up very soon.

[00:11:59]>> Only two people in front of you.

[00:12:02]>> Thank you for the nice chat.

[00:12:04]>> It helped pass the time.

[00:12:07]>> Have a wonderful day.

[00:12:09]>> You too. Goodbye now.

[00:12:11]>> Goodbye.

[00:12:13]Choosing a movie to watch. What would you like to watch tonight?

[00:12:19]>> I am really not sure. Any ideas?

[00:12:22]>> Maybe a light comedy movie.

[00:12:25]>> Comedy is always a good choice.

[00:12:28]>> Or perhaps a fun action movie.

[00:12:31]>> H I am too tired for action.

[00:12:35]>> Then let us skip the action.

[00:12:38]>> Comedy is much better for tonight.

[00:12:40]>> I completely agree with you.

[00:12:43]>> Are there any new comedies? Let me check the app quickly.

[00:12:47]>> Okay, take your time.

[00:12:49]>> There is one about a family trip.

[00:12:52]>> Oh, that actually sounds very funny.

[00:12:55]>> It has really good reviews, too.

[00:12:58]>> How long is the movie?

[00:13:00]>> 1 hour and 40 minutes.

[00:13:03]>> Not too long. That is perfect.

[00:13:05]>> And it's a brand new release.

[00:13:08]>> Oh, even better for us.

[00:13:11]>> Do you know any of the actors? Tell me their names, please.

[00:13:15]>> I do not know them well either.

[00:13:18]>> Let's just try it anyway.

[00:13:20]>> Good idea. It could be great.

[00:13:22]>> What other movies are there?

[00:13:24]>> There's also a romantic movie.

[00:13:27]>> Romance is nice once in a while.

[00:13:30]>> It's based on a famous book.

[00:13:33]>> Have you read that book?

[00:13:34]>> No, not yet. Have you?

[00:13:37]>> No, we could watch it fresh.

[00:13:40]>> That is a good point. But I still prefer comedy tonight.

[00:13:44]>> Okay, comedy it is then.

[00:13:47]>> Great. Good decision.

[00:13:49]>> Shall I make some popcorn?

[00:13:51]>> Yes, please. I would love some.

[00:13:54]>> Sweet popcorn or salty popcorn?

[00:13:57]>> Salty popcorn is my favorite.

[00:14:00]>> That is a very good choice.

[00:14:02]>> Do we have anything to drink?

[00:14:04]>> Yes. Juice and soda in the fridge.

[00:14:08]>> I'll have a cold soda. Me too. Soda sounds perfect.

[00:14:13]>> Should I dim the living room lights?

[00:14:16]>> Yes, for the movie mood.

[00:14:18]>> Perfect. This will feel like a cinema.

[00:14:21]>> Let us put our phones on silent.

[00:14:24]>> That is a very good rule.

[00:14:26]>> I hate phones during movies.

[00:14:29]>> Same here. They ruin the film.

[00:14:32]>> Are you ready to start?

[00:14:34]>> Almost. Popcorn first.

[00:14:36]>> Only two more minutes. I'll set up the TV.

[00:14:40]>> Thank you for helping.

[00:14:42]>> Which app has the movie?

[00:14:44]>> The blue one on the screen.

[00:14:47]>> Got it. I found the movie.

[00:14:49]>> The popcorn is ready now.

[00:14:51]>> Wonderful. Let's sit down.

[00:14:53]>> Press play when ready.

[00:14:55]>> Here we go. Enjoy the movie. The broken bicycle.

[00:15:01]My bicycle is broken again.

[00:15:04]>> Oh no. What is wrong with it? The chain came off completely.

[00:15:11]>> That is not really too bad.

[00:15:13]>> Really? Are you sure about that?

[00:15:16]>> Yes, it can be fixed easily.

[00:15:19]>> I have no idea how to fix it.

[00:15:22]>> Do not worry. I can help you.

[00:15:25]>> You really know how to fix bicycles?

[00:15:29]>> Yes. My father taught me years ago.

[00:15:33]>> That is really great to hear. First turn the bicycle upside down >> like this on the grass.

[00:15:41]>> Yes, that is perfect.

[00:15:44]>> Okay, what do I do next?

[00:15:47]>> Now look at the chain carefully.

[00:15:50]>> It is so dirty and black.

[00:15:53]>> Yes, use a tissue or cloth.

[00:15:57]>> One moment. Here is a tissue.

[00:16:00]>> Now watch my hands very carefully. I am watching every move.

[00:16:07]>> Put the chain on the back wheel.

[00:16:10]>> The back wheel first, right?

[00:16:13]>> Yes. Then we do the front.

[00:16:16]>> Okay. Here goes the back.

[00:16:19]>> Good. Now turn the petal slowly.

[00:16:23]>> It is very hard to turn.

[00:16:26]>> Just turn it slowly and gently >> like this. Am I doing it right? Yes, very good work.

[00:16:35]>> Oh, the chain is moving now.

[00:16:38]>> Great. Just keep turning it.

[00:16:41]>> It is going on the wheel.

[00:16:44]>> We are almost finished now.

[00:16:46]>> One more little turn.

[00:16:49]>> Done. You did it.

[00:16:51]>> Wow, that was easier than I thought.

[00:16:54]>> Yes, with a little help.

[00:16:57]>> Thank you so much for this.

[00:16:59]>> You are very welcome. My hands are so dirty now.

[00:17:04]>> Use some soap and warm water.

[00:17:07]>> I will wash them in a minute.

[00:17:10]>> Let us test the bicycle first.

[00:17:13]>> Yes, a short ride around here.

[00:17:16]>> Just around the corner and back.

[00:17:20]>> Okay, here I go.

[00:17:22]>> How does the bicycle feel now?

[00:17:25]>> Perfect. It rides smoothly.

[00:17:28]>> That is great news. The chain is very quiet too.

[00:17:33]>> That means the chain is correct.

[00:17:36]>> You are truly amazing today.

[00:17:39]>> Really? It is simple work.

[00:17:42]>> Not simple for me at all.

[00:17:44]>> Well, now you know too.

[00:17:47]>> Yes, I learned something new today.

[00:17:50]>> Next time you can fix it alone.

[00:17:53]>> I really hope so.

[00:17:55]>> Practice makes perfect.

[00:17:57]>> Thank you again. Goodbye.

[00:18:00]>> You're welcome. Goodbye.

[00:18:03]>> Asking a neighbor for help.

[00:18:06]>> Hello. Sorry to bother you today.

[00:18:10]>> No problem at all. How can I help?

[00:18:13]>> Do you have any sugar I could borrow?

[00:18:16]>> Sugar? Let me check the kitchen.

[00:18:19]>> I am baking a cake right now.

[00:18:22]>> Oh, how nice. For a special day. for my mother's 60th birthday.

[00:18:29]>> That is such a sweet thing.

[00:18:32]>> Yes, she is coming tomorrow afternoon.

[00:18:36]>> I have plenty of sugar. How much?

[00:18:40]>> Just one cup would be enough.

[00:18:42]>> Easy. One moment, please.

[00:18:45]>> Thank you so very much.

[00:18:48]>> Please come inside for a minute.

[00:18:50]>> Only for a short minute.

[00:18:53]>> Of course. No rush at all. Your apartment looks really lovely today.

[00:18:59]>> Thank you very much.

[00:19:01]>> And it is also so clean.

[00:19:04]>> I cleaned everything yesterday.

[00:19:07]>> You have great timing.

[00:19:10]>> Here is a cup of sugar.

[00:19:12]>> Perfect. Thank you so much.

[00:19:16]>> Is one full cup enough?

[00:19:18]>> Yes, that is exactly enough.

[00:19:22]>> Do you also need some eggs?

[00:19:24]No, I have plenty of eggs.

[00:19:28]>> What about some flour?

[00:19:30]>> Yes, I have enough flour >> and butter for the cake.

[00:19:35]>> I also have butter at home.

[00:19:38]>> Only the sugar then.

[00:19:40]>> Yes, I only forgot the sugar.

[00:19:43]>> That happens to everyone sometimes.

[00:19:46]>> I will bring you some cake.

[00:19:49]>> Oh, you do not need to.

[00:19:51]>> I want to. Really? I insist.

[00:19:55]>> Then thank you very much.

[00:19:57]>> It is just a small thank you.

[00:20:00]>> I absolutely love cake.

[00:20:03]>> What kind of cake do you like?

[00:20:06]>> Chocolate is my absolute favorite.

[00:20:10]>> This cake is chocolate cake.

[00:20:13]>> Oh, that is even better.

[00:20:15]>> Perfect timing. Then >> when is your mother's birthday?

[00:20:20]>> It is tomorrow evening. And how old is she?

[00:20:24]>> She is turning 60 this year.

[00:20:28]>> 60 is truly wonderful.

[00:20:31]>> Yes, a very big number.

[00:20:34]>> Are you having a family party?

[00:20:37]>> Just a small family dinner.

[00:20:40]>> That sounds really lovely.

[00:20:42]>> We all cook together.

[00:20:44]>> The best kind of party ever.

[00:20:47]>> I think so, too.

[00:20:49]>> Please send her my best wishes. I will.

[00:20:53]Thank you for that.

[00:20:54]>> Do you need anything else?

[00:20:57]>> No, only the sugar. Thanks.

[00:21:00]>> Please come anytime.

[00:21:03]>> That is very kind of you.

[00:21:05]>> Neighbors should help each other.

[00:21:08]>> I totally agree. Goodbye.

[00:21:11]>> You too. Goodbye.

[00:21:14]Buying flowers for a friend. Good afternoon. I would like some flowers.

[00:21:20]Good afternoon. Are they for someone special?

[00:21:24]>> Yes, they are for a friend of mine.

[00:21:27]>> Is it for her birthday today?

[00:21:30]>> No, she is in the hospital now.

[00:21:33]>> Oh, I'm so sorry to hear that.

[00:21:36]>> She is slowly getting better.

[00:21:38]>> That is really good news.

[00:21:41]>> I want some cheerful flowers.

[00:21:44]>> Bright colors are the best for that.

[00:21:47]>> What would you suggest for me? The yellow sunflowers are lovely today.

[00:21:52]>> They look very happy indeed.

[00:21:55]>> Yes, like little suns of joy.

[00:21:59]>> I think she would love them.

[00:22:01]>> Or maybe some pink roses.

[00:22:04]>> Pink roses are also very nice.

[00:22:07]>> Both are really good choices.

[00:22:10]>> Maybe we could do a nice mix.

[00:22:13]>> A mix is always very pretty.

[00:22:16]>> Let us go with a mix then. Yellow and pink together.

[00:22:20]>> Yes, please. That sounds perfect.

[00:22:23]>> How many flowers do you want?

[00:22:26]>> Maybe around 10 flowers.

[00:22:29]>> 10 is a very nice number.

[00:22:31]>> Not too big and not too small.

[00:22:34]>> Perfect size for a hospital room.

[00:22:37]>> That is exactly what I thought.

[00:22:40]>> I will prepare them for you now.

[00:22:42]>> Thank you. Take your time.

[00:22:44]>> Would you like a small card, too? Yes, please. A small one.

[00:22:50]>> What should I write on it?

[00:22:51]>> Please write get well soon.

[00:22:54]>> Simple and sweet. I like it.

[00:22:57]>> Can you also add my name?

[00:22:59]>> Of course. What is your name?

[00:23:02]>> Just write Tom, please.

[00:23:04]>> Get well soon. Tom. Done.

[00:23:08]>> Perfect. Thank you.

[00:23:10]>> The flowers look really beautiful.

[00:23:13]>> Wow. Yes, they really do. Let me add some paper around them.

[00:23:18]>> That looks very professional.

[00:23:21]>> Hospitals prefer simple wraps like this.

[00:23:25]>> That is a good point.

[00:23:26]>> Are flowers allowed in her room?

[00:23:29]>> Yes, I checked before coming.

[00:23:32]>> Good. Some rooms do not allow them.

[00:23:35]>> Her room is completely fine.

[00:23:38]>> Then everything is perfect.

[00:23:40]>> How much will everything cost?

[00:23:43]$25 in total.

[00:23:45]>> That is a very fair price.

[00:23:48]>> The card is already included.

[00:23:50]>> Please tap here on the machine. Done.

[00:23:54]There we go.

[00:23:55]>> Payment accepted. Here are the flowers.

[00:23:58]>> They smell wonderful. Thank you.

[00:24:01]>> I hope she likes them a lot.

[00:24:04]>> Goodbye and thank you again.

[00:24:06]>> Goodbye. Have a good day.

[00:24:09]>> A wrong food delivery.

[00:24:12]Hello. I have a problem with my order.

[00:24:16]>> Hello. What seems to be the problem?

[00:24:19]>> The food you delivered is all wrong.

[00:24:22]>> Oh, I am very sorry about that.

[00:24:25]>> I had ordered chicken pasta for dinner.

[00:24:29]>> And what did you receive instead?

[00:24:32]>> A big beef burger with fries.

[00:24:36]>> That is completely different from pasta.

[00:24:40]>> Yes. totally different from my order.

[00:24:43]>> Can I have your order number, please?

[00:24:46]>> Yes, the number is 4572.

[00:24:51]>> One moment while I check.

[00:24:54]>> Of course, take your time.

[00:24:56]>> I can see your order now.

[00:24:58]>> What exactly happened on your end?

[00:25:02]>> The kitchen made a mistake.

[00:25:04]>> I understand. These things happen.

[00:25:08]>> Thank you for being so patient.

[00:25:10]So, what can we do about this?

[00:25:13]>> We will send you the correct food.

[00:25:16]>> How long will that take?

[00:25:19]>> About 20 minutes or less.

[00:25:22]>> Okay, that sounds fine to me.

[00:25:24]>> And the new order is completely free.

[00:25:28]>> Oh, really? That is very generous.

[00:25:32]>> Yes, it was our mistake.

[00:25:34]>> Thank you so very much.

[00:25:37]>> What about the burger you received?

[00:25:40]Do you want me to return it?

[00:25:42]>> No, please just keep it.

[00:25:45]>> Are you completely sure about that?

[00:25:48]>> Yes. Or throw it away if you want.

[00:25:52]>> Maybe my brother will eat it.

[00:25:54]>> Oh, even better then.

[00:25:57]>> He really loves beef burgers.

[00:26:00]>> Then nothing will be wasted.

[00:26:02]>> Exactly. That is perfect.

[00:26:04]>> We will also give you a small discount.

[00:26:08]A discount? Really?

[00:26:11]>> Yes. 10% off your next order.

[00:26:14]>> That is very kind of you.

[00:26:16]>> We always want to make things right.

[00:26:19]>> You are being so nice today.

[00:26:22]>> Thank you for understanding.

[00:26:24]>> Mistakes can happen to anyone.

[00:26:27]>> Yes, but we always try to fix them.

[00:26:31]>> I will order from you again soon.

[00:26:33]>> That really means a lot to us.

[00:26:36]Your food is usually very tasty.

[00:26:40]>> Thank you so much for saying that.

[00:26:42]>> The chicken pasta is my favorite dish.

[00:26:46]>> Many of our customers love it.

[00:26:48]>> I can totally understand why.

[00:26:52]>> Our chef is really talented.

[00:26:54]>> Please tell him I said hello.

[00:26:57]>> I will tell him for sure.

[00:26:59]>> When will my pasta arrive?

[00:27:01]>> In about 20 minutes or less.

[00:27:04]>> Perfect. Thank you very much.

[00:27:07]>> Anything else I can help with?

[00:27:09]>> No, that is everything.

[00:27:12]>> Thank you for calling us.

[00:27:14]>> Goodbye and thank you.

[00:27:16]>> Goodbye. Enjoy your dinner. The early morning market. Good morning. You are open very early.

[00:27:25]>> Good morning. We open every day at 6.

[00:27:29]>> That is really very early for me. Yes, we have fresh food every morning.

[00:27:37]>> I really like that idea.

[00:27:39]>> What can I get for you today?

[00:27:42]>> I need to buy some vegetables.

[00:27:45]>> We have many fresh vegetables today.

[00:27:49]>> What is especially good today?

[00:27:51]>> The tomatoes are truly excellent.

[00:27:55]>> They look so red and nice.

[00:27:58]>> They come from a local farm. I will take six of them.

[00:28:03]>> Six tomatoes.

[00:28:06]Very good choice.

[00:28:08]>> Do you also have any carrots?

[00:28:10]>> Yes, fresh ones from this morning.

[00:28:14]>> I will take four carrots.

[00:28:17]>> Small ones or large ones?

[00:28:20]>> The large carrots, please.

[00:28:22]>> Here you are. Anything else?

[00:28:26]>> Yes, I also need some onions. White onions or yellow onions?

[00:28:32]>> Yellow onions, please.

[00:28:35]>> How many yellow onions?

[00:28:37]>> Three yellow onions will be fine.

[00:28:40]>> Three yellow onions. Got them.

[00:28:44]>> Do you have any fresh bread?

[00:28:46]>> Yes, it just arrived this morning.

[00:28:50]>> It smells absolutely wonderful.

[00:28:53]>> It comes from the bakery next door. I will take one loaf of bread.

[00:28:59]>> White bread or brown bread?

[00:29:02]>> Brown bread, please.

[00:29:04]>> Good choice. Much healthier for you.

[00:29:07]>> Yes, I try to eat very well.

[00:29:11]>> Would you like some fruit, too?

[00:29:13]>> What fruit is fresh today?

[00:29:16]>> The apples are really very good.

[00:29:19]>> Which kind of apples?

[00:29:21]>> Sweet red apples from the hills. I will take five red apples.

[00:29:28]>> Five sweet red apples. Done.

[00:29:32]>> Do you have some bananas, too?

[00:29:34]>> Yes, they are right over there.

[00:29:37]>> A small bunch of bananas, please.

[00:29:41]>> Perfect. Here's the bunch.

[00:29:44]>> Is this your own market?

[00:29:46]>> Yes, it is my family's market.

[00:29:49]>> For how many years now? for more than 30 years.

[00:29:54]>> That is really impressive.

[00:29:57]>> My father started this market.

[00:30:00]>> A wonderful family tradition.

[00:30:02]>> Yes. And now I run it alone.

[00:30:06]>> Do you really enjoy this work?

[00:30:09]>> Very much every single day.

[00:30:12]>> The mornings here are so peaceful.

[00:30:15]>> My favorite time of the whole day. Few people come at this early hour.

[00:30:22]>> Yes, quiet, calm, and so nice.

[00:30:27]>> I will come more often now.

[00:30:30]>> You are very welcome anytime.

[00:30:33]>> How much is everything together?

[00:30:36]>> $14 in total, please.

[00:30:40]>> Here is my card.

[00:30:41]>> Please tap here on the machine.

[00:30:44]>> Done. There we go.

[00:30:46]>> Payment accepted. Have a lovely day.

[00:30:50]>> You too. Goodbye.

[00:30:52]>> Goodbye.

[00:30:54]>> Unexpected encounter.

[00:30:56]>> Wait a minute. Jennifer.

[00:30:59]>> Yes. Do I know you?

[00:31:01]>> It's me, Tom, from university.

[00:31:04]>> Tom? Oh my goodness. Tom, >> I can't believe it's you.

[00:31:11]>> This is crazy. What are the chances >> in this city? Millions of people.

[00:31:18]>> And we run into each other.

[00:31:20]>> How long has it been?

[00:31:22]>> Eight years, I think.

[00:31:24]>> Eight years. Time flies.

[00:31:27]>> You haven't changed at all.

[00:31:29]>> Neither have you.

[00:31:31]>> That's very kind of you to say.

[00:31:33]>> What are you doing here?

[00:31:35]>> I live here now.

[00:31:36]>> You moved to this city >> about 3 years ago for work.

[00:31:41]>> What kind of work?

[00:31:43]>> I'm a software engineer. That's what you studied.

[00:31:47]>> Yes, it all worked out.

[00:31:49]>> That's wonderful.

[00:31:51]>> What about you?

[00:31:52]>> I'm visiting for a conference.

[00:31:55]>> What kind of conference?

[00:31:56]>> Medical research. I'm a doctor now.

[00:31:59]>> A doctor. You always wanted that.

[00:32:03]>> Dreams do come true.

[00:32:05]>> I'm so proud of you.

[00:32:07]>> Thank you. Same to you.

[00:32:09]>> How long are you in town?

[00:32:11]>> Until Friday.

[00:32:12]>> That's four more days. We should catch up properly.

[00:32:17]>> Absolutely. Dinner tomorrow.

[00:32:19]>> That sounds perfect.

[00:32:21]>> I know a great Italian restaurant.

[00:32:23]>> I love Italian food.

[00:32:26]>> Still your favorite?

[00:32:27]>> Some things never change.

[00:32:29]>> Let me give you my number.

[00:32:31]>> Here's my phone.

[00:32:32]>> I'll text you the restaurant address.

[00:32:35]>> What time should we meet?

[00:32:36]>> How about 7:00?

[00:32:38]>> Perfect.

[00:32:40]>> I can't wait to hear about your life.

[00:32:42]Eight years of stories.

[00:32:45]>> We'll need a long dinner.

[00:32:47]>> This really made my day.

[00:32:49]>> Mine, too. What a wonderful surprise.

[00:32:53]>> See you tomorrow, Jennifer.

[00:32:54]>> See you then, Tom. Don't be late.

[00:32:57]>> I won't. Goodbye.

[00:32:59]>> Goodbye.

[00:33:01]>> Buy an ice cream at the beach.

[00:33:04]>> Hello. What flavors do you have today?

[00:33:07]>> Hi there. We have many flavors. Can you tell me some of them?

[00:33:12]>> Chocolate, vanilla, strawberry, mint.

[00:33:17]>> Any tropical flavors?

[00:33:19]>> Yes. Mango, coconut, and passion fruit.

[00:33:24]>> Perfect for the beach.

[00:33:26]>> They're very popular here.

[00:33:28]>> Which one is your favorite?

[00:33:31]>> Personally, I love the mango.

[00:33:33]>> Is it sweet?

[00:33:35]>> Sweet, but also a bit tangy. That sounds refreshing.

[00:33:41]>> Perfect for a hot day like today.

[00:33:44]>> How hot is it today?

[00:33:46]>> About 35°.

[00:33:49]>> No wonder I want ice cream.

[00:33:52]>> Everyone does today.

[00:33:54]>> Can I try the mango first?

[00:33:57]>> Of course. Here's a small taste.

[00:34:00]>> M. That's delicious.

[00:34:04]>> Told you it was good. I'll take the mango then.

[00:34:08]>> Cone or cup?

[00:34:10]>> Cone, please.

[00:34:11]>> One scoop or two?

[00:34:13]>> How much is two scoops?

[00:34:16]>> One scoop is $3. Two scoops is $5.

[00:34:20]>> I'll take two scoops.

[00:34:23]>> Same flavor or different?

[00:34:25]>> Can I have mango and coconut?

[00:34:28]>> Great combination?

[00:34:30]>> They go together well.

[00:34:32]>> Like a tropical paradise. I'm on vacation, so why not?

[00:34:38]>> Exactly the right attitude.

[00:34:41]>> Here's your ice cream.

[00:34:43]>> It looks amazing.

[00:34:45]>> Eat it quickly, though.

[00:34:47]>> Before it melts.

[00:34:49]>> Yes, the sun is strong.

[00:34:52]>> Good advice.

[00:34:54]>> Here's $5.

[00:34:56]>> Thank you. Enjoy.

[00:34:58]>> Do you have napkins?

[00:35:00]>> Yes, right here. Take a few. Thank you so much.

[00:35:05]>> Enjoy the beach.

[00:35:07]>> I will. This ice cream is perfect.

[00:35:11]>> Come back tomorrow.

[00:35:13]>> I definitely will. Goodbye.

[00:35:16]>> Goodbye. Stay cool.

[00:35:18]>> Ask for a beach towel.

[00:35:21]>> Excuse me. Can I ask you something?

[00:35:25]>> Of course. How can I help?

[00:35:27]>> I forgot to bring a beach towel.

[00:35:30]>> Oh, no. That's essential at the beach.

[00:35:33]>> I know. Silly mistake.

[00:35:36]>> It happens to everyone.

[00:35:38]>> Is there somewhere I can buy one?

[00:35:41]>> There's a shop right over there.

[00:35:44]>> The one with the blue sign?

[00:35:46]>> Yes, they sell beach supplies.

[00:35:49]>> Do they have good quality towels?

[00:35:52]>> Pretty good for a beach shop.

[00:35:54]>> How much do they usually cost?

[00:35:57]>> Around $15 to $20, I think. That's reasonable.

[00:36:02]>> Better than going home wet.

[00:36:05]>> True. Do they have other things?

[00:36:08]>> Sunscreen, hats, sandals.

[00:36:11]>> I might need sunscreen, too.

[00:36:14]>> It's very sunny today.

[00:36:17]>> I don't want to get burned.

[00:36:19]>> Definitely not. Very painful.

[00:36:22]>> Speaking from experience.

[00:36:25]>> Unfortunately, yes.

[00:36:27]>> I'll learn from your mistake. Smart choice.

[00:36:31]>> Thanks for the help.

[00:36:33]>> Actually, wait a moment.

[00:36:35]>> Yes.

[00:36:36]>> I have an extra towel.

[00:36:38]>> You do?

[00:36:39]>> My friend was supposed to come but canled.

[00:36:43]>> Really? Are you sure?

[00:36:46]>> Yes. It's just sitting in my bag.

[00:36:49]>> That's so kind of you.

[00:36:51]>> No problem. Here you go.

[00:36:53]>> Thank you so much.

[00:36:56]>> It's bright yellow. Hope that's okay.

[00:36:58]Any color is fine.

[00:37:01]>> It's actually easier to find on the beach.

[00:37:04]>> Good point.

[00:37:05]>> Just return it before you leave.

[00:37:08]>> Of course. Where will you be?

[00:37:10]>> Right here under the red umbrella.

[00:37:13]>> I'll find you.

[00:37:15]>> Enjoy your swim.

[00:37:17]>> Thank you again. You saved my day.

[00:37:20]>> Happy to help. See you later.

[00:37:23]>> See you later.

[00:37:25]>> Find out about a park.

[00:37:28]Excuse me. Is there a park near here?

[00:37:32]>> Yes, there are actually two nearby.

[00:37:36]>> Two parks? Which one do you recommend?

[00:37:39]>> It depends on what you want.

[00:37:42]>> What do you mean?

[00:37:43]>> One is for relaxing, one is for activities.

[00:37:48]>> Tell me about the relaxing one first.

[00:37:51]>> That's Riverside Park.

[00:37:53]>> Is it by a river?

[00:37:55]>> Yes. Beautiful walking paths.

[00:37:58]>> That sounds peaceful.

[00:38:00]>> Very peaceful. Lots of trees.

[00:38:03]>> Are there benches to sit on?

[00:38:06]>> Everywhere. And picnic areas, too.

[00:38:09]>> I could bring lunch there.

[00:38:11]>> Many people do.

[00:38:13]>> What about the other park?

[00:38:15]>> That's Central Sports Park.

[00:38:17]>> What activities are there?

[00:38:20]>> Tennis courts, basketball, a soccer field. Is it crowded >> on weekends? Yes. Weekdays are quieter.

[00:38:29]>> Today is Wednesday.

[00:38:31]>> Then it should be nice and calm.

[00:38:34]>> Which park is closer?

[00:38:36]>> Riverside Park is about 10 minutes away.

[00:38:39]>> And the sports park >> about 15 minutes in the other direction.

[00:38:44]>> I think I prefer the peaceful one.

[00:38:47]>> Riverside Park it is.

[00:38:50]>> How do I get there? Walk down this street.

[00:38:53]>> This main street?

[00:38:55]>> Yes. Turn left at the library.

[00:38:58]>> Is the library obvious?

[00:39:01]>> Big white building. You can't miss it.

[00:39:04]>> Then what?

[00:39:05]>> Walk straight for 5 minutes.

[00:39:08]>> And the park will be there.

[00:39:10]>> You'll see the entrance on your right.

[00:39:12]>> Is there an entrance fee?

[00:39:14]>> No, it's free and open all day.

[00:39:17]>> What time does it close? It closes at sunset.

[00:39:22]>> That's good to know.

[00:39:23]>> There are also food vendors inside >> in case I get hungry.

[00:39:28]>> Exactly. Ice cream and snacks.

[00:39:32]>> Perfect. Thank you for all the information.

[00:39:35]>> Enjoy the park.

[00:39:37]>> I'm sure I will. Goodbye.

[00:39:39]>> Goodbye. Have a lovely walk.

[00:39:42]>> Conversation at the market.

[00:39:46]>> Good morning. These vegetables look wonderful.

[00:39:50]>> Good morning. Everything is fresh today >> from your own farm.

[00:39:56]>> Yes, we grow everything ourselves.

[00:40:00]>> That's impressive.

[00:40:02]>> Family farm. Three generations.

[00:40:05]>> How lovely.

[00:40:07]>> What are you looking for today?

[00:40:09]>> I need tomatoes.

[00:40:11]>> We have several types.

[00:40:13]>> What types do you have?

[00:40:16]Cherry tomatoes, beef steak, and Roma.

[00:40:20]>> What's the difference?

[00:40:22]>> Cherry tomatoes are small and sweet.

[00:40:26]>> Good for salads.

[00:40:28]>> Perfect for salads.

[00:40:30]>> And the beef steak, >> big and juicy, great for sandwiches.

[00:40:35]>> What about Roma tomatoes?

[00:40:38]>> Best for cooking. Making sauce.

[00:40:41]>> I'm making a salad tonight. Then cherry tomatoes are your choice.

[00:40:47]>> How much are they?

[00:40:49]>> $4 per pound.

[00:40:51]>> I'll take one pound, please.

[00:40:53]>> Here you go. Anything else?

[00:40:56]>> Do you have cucumbers?

[00:40:58]>> Yes, right here.

[00:41:00]>> They look very fresh.

[00:41:02]>> Picked this morning.

[00:41:04]>> This morning? Amazing.

[00:41:07]>> That's the benefit of a local market.

[00:41:10]>> How much for two cucumbers?

[00:41:13]$3 for two.

[00:41:15]>> I'll take them.

[00:41:16]>> Anything else for your salad?

[00:41:18]>> Maybe some lettuce.

[00:41:21]>> We have romaine and butter lettuce.

[00:41:24]>> Which is crispier?

[00:41:26]>> Roma. Very crunchy.

[00:41:29]>> One romaine lettuce, please.

[00:41:32]>> That's $2.50.

[00:41:35]>> So, what's my total?

[00:41:37]>> Tomatoes, cucumbers, lettuce.

[00:41:41]>> Yes.

[00:41:42]That's $9.50 total.

[00:41:46]>> Here's $10.

[00:41:48]>> And 50 change.

[00:41:50]>> Thank you.

[00:41:51]>> Do you need a bag?

[00:41:53]>> Yes, please.

[00:41:55]>> Paper or reusable?

[00:41:57]>> Reusable is better for the environment.

[00:42:00]>> Good choice. Here you go.

[00:42:02]>> Thank you. Beautiful market.

[00:42:05]>> Come back next Saturday.

[00:42:07]>> I will. Goodbye.

[00:42:09]>> Goodbye. Enjoy your salad.

[00:42:12]>> Order a sandwich without cheese.

[00:42:16]>> Hi, what can I get for you today?

[00:42:19]>> Hi, I'd like a sandwich, please.

[00:42:22]>> What kind would you like?

[00:42:23]>> What options do you have?

[00:42:26]>> Turkey, ham, chicken, or vegetarian?

[00:42:30]>> I'll have the turkey sandwich.

[00:42:33]>> Great choice. What bread?

[00:42:35]>> What bread do you have?

[00:42:37]White, whole wheat, or sourdough?

[00:42:41]>> Whole wheat, please.

[00:42:42]>> The turkey sandwich comes with cheese.

[00:42:45]>> Actually, can I have it without cheese?

[00:42:49]>> No cheese, of course.

[00:42:51]>> I'm lactose intolerant.

[00:42:53]>> We can definitely skip the cheese.

[00:42:56]>> Thank you for understanding.

[00:42:58]>> No problem at all. Many people ask.

[00:43:01]>> It's becoming more common.

[00:43:04]>> What toppings would you like? What do you have?

[00:43:07]>> Lettuce, tomato, onion, pickles, peppers.

[00:43:12]>> Lettuce and tomato, please.

[00:43:15]>> Any onion?

[00:43:16]>> Just a little, not too much.

[00:43:19]>> Light onion. Got it.

[00:43:21]>> And maybe some pickles.

[00:43:23]>> Sure. Any sauce?

[00:43:26]>> What sauces are available?

[00:43:28]>> Mayonnaise, mustard, or our special sauce?

[00:43:32]>> What's in the special sauce? It's a mix of herbs and olive oil.

[00:43:37]>> Is there any dairy in it?

[00:43:39]>> No, completely dairyfree.

[00:43:42]>> Perfect. I'll try that.

[00:43:44]>> Good choice. It's delicious.

[00:43:46]>> I'm excited to taste it.

[00:43:48]>> Salt and pepper.

[00:43:50]>> Just a little pepper, please.

[00:43:52]>> No problem.

[00:43:54]>> Should I pay here or at the counter?

[00:43:56]>> You can pay here.

[00:43:58]>> How much is the sandwich?

[00:44:00]>> It's $8.50.

[00:44:02]Do you take credit cards?

[00:44:04]>> Yes. Tap or insert.

[00:44:07]>> Done.

[00:44:08]>> Thank you. Here's your receipt.

[00:44:10]>> How long will it take?

[00:44:12]>> About 3 minutes.

[00:44:14]>> I'll wait right here.

[00:44:16]>> Your sandwich is ready.

[00:44:18]>> That was fast.

[00:44:19]>> We're quick.

[00:44:21]>> Thank you so much.

[00:44:23]>> Enjoy your dairyfree sandwich.

[00:44:25]>> I'm sure I will. Goodbye.

[00:44:28]>> Ask where to buy a SIM card.

[00:44:32]Excuse me. Do you speak English?

[00:44:35]>> Yes, a little. How can I help?

[00:44:38]>> I need to buy a SIM card.

[00:44:41]>> A SIM card for your phone?

[00:44:43]>> Yes, for mobile data.

[00:44:46]>> Are you a tourist?

[00:44:48]>> Yes, I just arrived yesterday.

[00:44:51]>> Welcome to our country.

[00:44:53]>> Thank you. It's beautiful here.

[00:44:56]>> I'm glad you like it.

[00:44:58]>> But I need internet on my phone. Of course. Very important nowadays.

[00:45:04]>> Exactly. For maps and translating.

[00:45:08]>> There are several places to buy SIM cards.

[00:45:11]>> What are my options?

[00:45:13]>> Phone shops or convenience stores.

[00:45:17]>> Which is better?

[00:45:18]>> Phone shops can help set it up.

[00:45:21]>> That would be helpful.

[00:45:23]>> They speak English usually.

[00:45:25]>> Where is the nearest phone shop?

[00:45:28]>> There's one in the shopping mall.

[00:45:30]How far is the mall?

[00:45:32]>> About 5 minutes by walking.

[00:45:35]>> Which direction?

[00:45:37]>> Go straight and turn right at the bank.

[00:45:40]>> I'll find it.

[00:45:42]>> The shop is called telecom.

[00:45:44]>> Telecom. I'll remember that.

[00:45:47]>> What kind of plan do you need?

[00:45:49]>> Mostly data. Maybe some calling.

[00:45:53]>> Tourist plans are best.

[00:45:55]>> Do they have tourist plans?

[00:45:58]Yes, usually for 7, 15, or 30 days.

[00:46:03]>> How much do they cost?

[00:46:06]>> Around 15 to $30 depending on data.

[00:46:10]>> That's reasonable.

[00:46:12]>> Bring your passport.

[00:46:14]>> Why do I need my passport?

[00:46:16]>> They need to register the SIM card.

[00:46:18]>> Is that a law?

[00:46:20]>> Yes, for security reasons.

[00:46:23]>> I have my passport with me.

[00:46:25]>> Then you're all set.

[00:46:27]How long does it take to activate?

[00:46:30]>> Usually 10 to 15 minutes.

[00:46:33]>> Not too long.

[00:46:35]>> They'll do everything for you.

[00:46:37]>> Thank you so much for your help.

[00:46:40]>> You're welcome. Enjoy your trip.

[00:46:42]>> I will now that I'll have data.

[00:46:46]>> Technology is essential.

[00:46:49]>> Goodbye.

[00:46:50]>> Goodbye. Have fun.

[00:46:52]>> Ask for directions to the museum.

[00:46:56]Excuse me. Could you help me?

[00:46:59]>> Sure. What do you need?

[00:47:01]>> I'm looking for the history museum.

[00:47:04]>> The National History Museum.

[00:47:06]>> Yes, that's the one.

[00:47:08]>> You're not too far from it.

[00:47:10]>> How do I get there from here?

[00:47:12]>> Do you want to walk or take a bus?

[00:47:15]>> How far is it on foot?

[00:47:18]>> About 20 minutes walking.

[00:47:20]>> That's a nice walk.

[00:47:22]>> The weather is good today.

[00:47:24]>> I'll walk then. Great. I'll give you directions.

[00:47:28]>> Thank you.

[00:47:29]>> First, go straight down this road.

[00:47:32]>> For how long?

[00:47:33]>> Until you reach the big square.

[00:47:36]>> What's in the square?

[00:47:38]>> A fountain and some statues.

[00:47:40]>> I'll know it when I see it.

[00:47:42]>> Very recognizable.

[00:47:44]>> Then what do I do?

[00:47:46]>> Cross the square diagonally >> to the opposite corner.

[00:47:51]>> Exactly. You'll see a wide street.

[00:47:54]What's the street called?

[00:47:56]>> Victory Avenue.

[00:47:58]>> Victory Avenue. Got it.

[00:48:00]>> Walk down Victory Avenue for about 5 minutes.

[00:48:05]>> Is the museum on that street?

[00:48:07]>> Yes. On the left side.

[00:48:09]>> What does it look like?

[00:48:11]>> A big stone building with columns.

[00:48:15]>> Like a Greek temple.

[00:48:16]>> Exactly. Very grand.

[00:48:19]>> Are there signs outside?

[00:48:21]>> Yes. And flags, too. That should be easy to find.

[00:48:25]>> You won't miss it.

[00:48:27]>> What are the opening hours?

[00:48:29]>> I think it closes at 6:00 p.m.

[00:48:32]>> It's 2:00 now. Plenty of time.

[00:48:35]>> You'll have about 4 hours.

[00:48:38]>> Is the museum big?

[00:48:40]>> Very big. You might need all four hours.

[00:48:44]>> Perfect.

[00:48:45]>> Don't miss the dinosaur exhibit.

[00:48:48]>> There are dinosaurs.

[00:48:50]>> The skeleton of a T-Rex. I love dinosaurs.

[00:48:54]>> Then you'll have a great time.

[00:48:57]>> Thank you so much.

[00:48:58]>> You're welcome. Enjoy the museum.

[00:49:01]>> Goodbye.

[00:49:02]>> Goodbye.

[00:49:03]>> Buy a ticket at the museum.

[00:49:07]>> Good afternoon. Welcome to the museum.

[00:49:11]>> Good afternoon. I'd like to buy a ticket.

[00:49:14]>> Certainly. Just for yourself?

[00:49:17]>> Yes. One adult ticket, please. Are you a resident or visitor?

[00:49:23]>> I'm a visitor, a tourist.

[00:49:26]>> Where are you visiting from?

[00:49:28]>> From Australia.

[00:49:30]>> Welcome to our city.

[00:49:32]>> Thank you. I'm loving it so far.

[00:49:35]>> What would you like to see today?

[00:49:38]>> Everything. What do you recommend?

[00:49:41]>> The ancient history section is wonderful.

[00:49:45]>> I heard about the dinosaurs.

[00:49:48]>> Yes. Our T-Rex is famous.

[00:49:52]>> I definitely want to see that.

[00:49:55]>> It's on the second floor.

[00:49:57]>> Are there other exhibits?

[00:49:59]>> Art gallery, science wing, and special exhibitions.

[00:50:05]>> What's the special exhibition now?

[00:50:08]>> Egyptian mummies. Very popular.

[00:50:12]>> Real mummies.

[00:50:14]>> Authentic artifacts from Egypt. That sounds incredible.

[00:50:19]>> It costs extra though.

[00:50:22]>> How much is the regular ticket?

[00:50:24]>> General admission is $18.

[00:50:28]>> And with the special exhibition, >> $25 for both.

[00:50:33]>> I'll take the combined ticket.

[00:50:36]>> Smart choice. It's worth it.

[00:50:39]>> How long do people usually spend here?

[00:50:42]>> 3 to four hours on average.

[00:50:45]Plenty to see.

[00:50:47]>> Would you like an audio guide?

[00:50:49]>> What's an audio guide?

[00:50:51]>> A device that explains the exhibits.

[00:50:55]>> Is it in English?

[00:50:56]>> Yes. Eight languages available.

[00:51:00]>> How much extra is it?

[00:51:02]>> $5 rental fee.

[00:51:04]>> I'll take one, please.

[00:51:06]>> Total is $30, then.

[00:51:09]>> Can I pay by card?

[00:51:11]>> Of course. Tap or insert.

[00:51:14]>> Done.

[00:51:15]>> Here's your ticket and audio guide.

[00:51:18]>> Thank you.

[00:51:19]>> Return the audio guide before you leave.

[00:51:23]>> Where do I return it?

[00:51:24]>> Right here at this desk.

[00:51:27]>> Easy enough.

[00:51:28]>> The entrance is through those doors.

[00:51:32]>> Thank you for your help.

[00:51:33]>> Enjoy the museum.

[00:51:35]>> I'm sure I will.

[00:51:37]>> Don't miss the gift shop.

[00:51:39]>> I'll check it out. Goodbye.

[00:51:42]What should you try in Paris?

[00:51:45]>> Excuse me, can I ask you something?

[00:51:49]>> Of course. How can I help?

[00:51:51]>> I'm visiting Paris for the first time.

[00:51:54]>> Welcome to Paris, the most beautiful city.

[00:51:58]>> What should I try while I'm here?

[00:52:01]>> So many things.

[00:52:03]>> I only have three days.

[00:52:06]>> Then you need to prioritize.

[00:52:08]>> What's most important? The Eiffel Tower.

[00:52:11]Of course, >> I can see it from here.

[00:52:15]>> But you should go up to the top.

[00:52:17]>> Is the view amazing?

[00:52:19]>> You can see all of Paris.

[00:52:22]>> That sounds incredible.

[00:52:24]>> Especially at sunset.

[00:52:26]>> I'll try to go at sunset. Then >> book tickets online. Less waiting.

[00:52:32]>> Good tip. What else?

[00:52:35]>> The Lou Museum >> where the Mona Lisa is.

[00:52:39]>> Yes. and thousands of other masterpieces.

[00:52:43]>> I've always wanted to see her.

[00:52:46]>> She's smaller than you expect.

[00:52:48]>> Everyone says that >> but still magical.

[00:52:52]>> What about food?

[00:52:54]>> Ah, Paris is famous for food.

[00:52:57]>> What should I eat?

[00:52:59]>> You must try croissants.

[00:53:02]>> Fresh French croissants >> from a real bakery, not a supermarket.

[00:53:07]>> Where's a good bakery? There's one on every corner.

[00:53:12]>> That makes it easy.

[00:53:13]>> Also, try a crepe.

[00:53:15]>> Sweet or savory?

[00:53:18]>> Both. Sweet for dessert.

[00:53:20]>> With chocolate.

[00:53:22]>> Chocolate and banana. Classic.

[00:53:25]>> My mouth is watering.

[00:53:27]>> And of course, French cheese.

[00:53:30]>> I love cheese.

[00:53:32]>> Bree cam bear roaphor.

[00:53:35]>> I'll try them all >> with some French wine.

[00:53:39]The perfect combination.

[00:53:41]>> What about activities?

[00:53:43]>> What do you suggest?

[00:53:45]>> Walk along the Sen River.

[00:53:48]>> Is it romantic?

[00:53:50]>> Very romantic, especially at night.

[00:53:53]>> Any neighborhoods to explore?

[00:53:56]>> Mont Mart is charming.

[00:53:58]>> That's where the artists are.

[00:54:00]>> Yes, and the Sakre Kurr church.

[00:54:03]>> I have so much to do.

[00:54:06]>> Three days isn't enough. I'll have to come back.

[00:54:10]>> Everyone says that about Paris.

[00:54:13]>> Thank you for all the suggestions.

[00:54:16]>> Enjoy every moment.

[00:54:18]>> I will. Merciu, >> your French is good. Oro >> housekeeping service. Hello, Sparkle.

[00:54:29]Clean housekeeping.

[00:54:30]>> Hi, I need to hire a cleaning service.

[00:54:34]>> You've called the right place. I've never used a cleaning service before.

[00:54:40]>> No problem. I'll explain everything.

[00:54:42]>> Thank you.

[00:54:43]>> What type of cleaning do you need?

[00:54:46]>> What types do you offer?

[00:54:48]>> Regular cleaning, deep cleaning, or move out cleaning.

[00:54:52]>> What's the difference?

[00:54:54]>> Regular is weekly or bi-weekly maintenance.

[00:54:58]>> Like dusting and vacuuming.

[00:55:01]>> Exactly. Plus mopping in bathrooms. What about deep cleaning?

[00:55:06]>> That's more thorough inside cabinets, appliances.

[00:55:12]>> Spring cleaning basically.

[00:55:14]>> Yes, we clean everything top to bottom >> and move out cleaning >> for when you're leaving an apartment >> to get the deposit back.

[00:55:24]>> Exactly. We make it spotless.

[00:55:27]>> I think I need regular cleaning.

[00:55:30]>> How often would you like us to come?

[00:55:32]Once a week, maybe.

[00:55:34]>> That's our most popular option.

[00:55:37]>> What day works best?

[00:55:39]>> We have openings on Tuesdays and Thursdays.

[00:55:42]>> Thursday is good for me.

[00:55:44]>> Morning or afternoon?

[00:55:47]>> Morning, please. Around 9.

[00:55:49]>> 9:00 a.m. works perfectly. How big is your place?

[00:55:53]>> It's a two-bedroom apartment.

[00:55:56]>> About how many square ft?

[00:55:58]>> Around 900 square ft. That usually takes about 2 hours.

[00:56:03]>> How much does it cost?

[00:56:05]>> $80 per visit for your size.

[00:56:08]>> Is that a flat rate?

[00:56:09]>> Yes. No hidden fees.

[00:56:11]>> What's included in the cleaning?

[00:56:14]>> All rooms, bathrooms, and kitchen.

[00:56:16]>> Do you bring your own supplies?

[00:56:19]>> Yes, all cleaning products and equipment.

[00:56:22]>> What if I have pets?

[00:56:24]>> Not a problem. We love pets.

[00:56:26]>> My cat might hide from you. They usually do. We're careful.

[00:56:31]>> Do I need to be home?

[00:56:33]>> Not necessary. Many clients give us a key.

[00:56:36]>> Is that safe?

[00:56:37]>> We are fully insured and bonded.

[00:56:40]>> That's reassuring.

[00:56:42]>> All our cleaners are background checked.

[00:56:44]>> When can you start?

[00:56:46]>> This Thursday, if you'd like.

[00:56:48]>> Perfect. Let's do it.

[00:56:49]>> I'll need your address.

[00:56:51]>> 45 Oak Street, apartment 3B.

[00:56:55]>> Great. See you Thursday at 9:00 a.m.

[00:56:58]>> Thank you so much.

[00:57:00]>> Thank you. Have a great day.

[00:57:02]>> The plumber.

[00:57:03]>> Hello, Mike's plumbing. How can I help?

[00:57:07]>> Hi, I have a plumbing emergency.

[00:57:10]>> What's the problem?

[00:57:11]>> My kitchen sink is completely clogged.

[00:57:15]>> Is water backing up?

[00:57:17]>> Yes, it won't drain at all.

[00:57:20]>> Have you tried a plunger?

[00:57:21]>> Yes, it didn't work. What about drain cleaner?

[00:57:26]>> I poured some in an hour ago >> and still no improvement.

[00:57:31]>> Nothing. It's just sitting there.

[00:57:34]>> Sounds like a serious blockage.

[00:57:36]>> Can you send someone today?

[00:57:38]>> Let me check our schedule.

[00:57:40]>> Please, I can't use my kitchen.

[00:57:43]>> We have a technician available at 200 p.m.

[00:57:47]>> That's perfect.

[00:57:48]>> What's your address?

[00:57:50]>> 789 Maple Drive. Is it a house or apartment?

[00:57:55]>> A house.

[00:57:56]>> Easy access to the kitchen.

[00:57:59]>> Yes. Front door leads right to it.

[00:58:01]>> What floor is the kitchen on?

[00:58:03]>> Ground floor.

[00:58:05]>> That makes it easier.

[00:58:06]>> How much will this cost?

[00:58:08]>> The service call is $75.

[00:58:12]>> And the repair?

[00:58:13]>> Depends on the blockage.

[00:58:15]>> Can you give me an estimate?

[00:58:18]>> Usually $100 to $200 for clogs. Will the plumber tell me before starting?

[00:58:24]>> Absolutely. No surprises.

[00:58:27]>> That's good to know.

[00:58:28]>> He'll diagnose the problem first, >> then give me a price.

[00:58:33]>> Exactly. You approve before we work.

[00:58:37]>> What tools does he use?

[00:58:39]>> Usually a plumber's snake.

[00:58:41]>> What's that?

[00:58:42]>> A long flexible cable that clears pipes.

[00:58:46]>> Does it damage the pipes?

[00:58:48]>> No, it's very safe. How long does it take?

[00:58:52]>> Usually 30 minutes to an hour.

[00:58:55]>> That's not too long.

[00:58:56]>> Most clogs are quick fixes.

[00:58:59]>> What if it's something serious?

[00:59:01]>> We'll explain all options to you.

[00:59:04]>> Okay, I feel better.

[00:59:06]>> The plumber's name is Dave.

[00:59:08]>> He'll come at 2 p.m.

[00:59:11]>> Yes, he'll call before arriving.

[00:59:13]>> Thank you so much.

[00:59:15]>> We'll have you running water soon.

[00:59:17]>> I hope so. Goodbye. Goodbye. See you at 2.

[00:59:22]>> The locksmith.

[00:59:24]>> Secure Lock Services. How can I help?

[00:59:27]>> Hi, I'm locked out of my house.

[00:59:30]>> Oh no. Are you safe?

[00:59:33]>> Yes, I'm standing outside.

[00:59:36]>> Good. Don't worry, we can help.

[00:59:39]>> I left my keys inside.

[00:59:41]>> It happens to everyone.

[00:59:43]>> I feel so stupid.

[00:59:46]>> Really? It's very common. Can you send someone quickly?

[00:59:50]>> Where are you located?

[00:59:53]>> 123 Pine Street.

[00:59:55]>> That's in our service area.

[00:59:57]>> How soon can someone come?

[00:59:59]>> About 20 to 30 minutes.

[01:00:02]>> That's not too bad.

[01:00:04]>> We have a technician nearby.

[01:00:06]>> Thank goodness.

[01:00:08]>> Is it a house or apartment?

[01:00:11]>> A house.

[01:00:12]>> What type of lock?

[01:00:14]>> Just a regular door lock. A deadbolt, too.

[01:00:18]>> Yes, I locked the deadbolt.

[01:00:21]>> That's two locks. Then >> is that a problem?

[01:00:24]>> No, our technician can handle it.

[01:00:27]>> Will he damage my door?

[01:00:29]>> No, no damage at all.

[01:00:32]>> How does he open it?

[01:00:34]>> Special tools, professional techniques, >> like lockpicking.

[01:00:40]>> Similar. Yes.

[01:00:42]>> How do you know I live there?

[01:00:44]>> Good question. We check ID.

[01:00:47]>> Makes sense. Security reasons.

[01:00:50]>> Exactly. We're careful about that.

[01:00:53]>> I have my wallet with me.

[01:00:55]>> Perfect. We need photo ID.

[01:00:58]>> How much does this cost?

[01:01:00]>> Lockout service is $85.

[01:01:03]>> Is that the total?

[01:01:05]>> Yes. Flat rate for standard locks.

[01:01:08]>> Do you take credit cards?

[01:01:11]>> Yes. Cash or card?

[01:01:13]>> Great. Would you like a new key made?

[01:01:17]>> That's a good idea.

[01:01:18]>> So, you have a spare.

[01:01:20]>> How much is a key copy?

[01:01:23]>> $15 per key.

[01:01:25]>> Make me two spares.

[01:01:27]>> Smart. Give one to a neighbor.

[01:01:30]>> I will this time.

[01:01:32]>> Learn from this experience.

[01:01:34]>> Definitely.

[01:01:36]>> The technician's name is John.

[01:01:38]>> He'll call when he's close.

[01:01:41]>> Yes. about 5 minutes before.

[01:01:44]>> Thank you so much.

[01:01:46]>> Stay safe. Help is on the way.

[01:01:48]>> I really appreciate it. Goodbye.

[01:01:52]>> The moving service.

[01:01:54]>> Quick move company. How may I help you?

[01:01:57]>> Hi, I need to schedule a move.

[01:02:00]>> Great. When are you moving?

[01:02:02]>> Next Saturday, the 15th.

[01:02:04]>> That's one week from now.

[01:02:06]>> Is that enough notice?

[01:02:08]>> Let me check availability. I hope you're not fully bugged.

[01:02:13]>> We have an opening in the morning.

[01:02:15]>> Perfect. What time?

[01:02:17]>> We can start at 8:00 a.m.

[01:02:19]>> That's early, but good.

[01:02:21]>> Early starts are better for big moves.

[01:02:24]>> I agree.

[01:02:25]>> Where are you moving from?

[01:02:27]>> 500 River Road. It's an apartment.

[01:02:30]>> What floor?

[01:02:32]>> Third floor. No elevator.

[01:02:34]>> We can handle stairs.

[01:02:36]>> That doesn't cost extra, right? A small additional fee for stairs.

[01:02:42]>> How much extra?

[01:02:43]>> $50 for third floor or higher.

[01:02:46]>> That seems fair.

[01:02:48]>> Where are you moving to?

[01:02:50]>> 750 Garden Avenue.

[01:02:53]>> Is that a house or apartment?

[01:02:55]>> A house this time.

[01:02:57]>> Congratulations on the upgrade.

[01:03:00]>> Thank you. I'm excited.

[01:03:02]>> How many rooms in your current place?

[01:03:04]>> It's a one-bedroom apartment. How much furniture?

[01:03:09]>> A bed, sofa, dining table, desk.

[01:03:13]>> Any large items?

[01:03:15]>> A big TV and a heavy bookshelf.

[01:03:18]>> We can handle those.

[01:03:20]>> What about boxes?

[01:03:22]>> Do you have your own?

[01:03:24]>> No, I need to get some.

[01:03:26]>> We sell moving boxes.

[01:03:28]>> How much are they?

[01:03:29]>> $3 for small, $5 for large. I'll need maybe 20 boxes.

[01:03:37]>> A mix of sizes is best.

[01:03:39]>> 10 small and 10 large.

[01:03:42]>> That should work.

[01:03:44]>> How much is the move itself >> for one bedroom? About $400 to $500.

[01:03:51]>> Does that include the stairs fee?

[01:03:54]>> Yes, everything included.

[01:03:56]>> How many movers come?

[01:03:58]>> Two movers and one truck.

[01:04:00]>> How long does it take? Usually four to five hours.

[01:04:05]>> Do I need to help?

[01:04:07]>> No, just supervise if you want.

[01:04:10]>> I'll point where things go.

[01:04:12]>> That's very helpful, actually.

[01:04:14]>> I'm so relieved.

[01:04:16]>> Moving is stressful. We make it easier.

[01:04:19]>> Thank you. See you Saturday.

[01:04:22]>> See you at 8:00 a.m. Goodbye.

[01:04:24]>> Call the breakdown service. Roadside Rescue. How can we assist you? Help! My car broke down.

[01:04:33]>> Stay calm. Where are you?

[01:04:36]>> On the highway, Route 95.

[01:04:39]>> Which direction? North or south?

[01:04:41]>> Heading north.

[01:04:42]>> Do you see any mile markers?

[01:04:45]>> Let me look. Mile 47.

[01:04:48]>> Mile 47 northbound. Got it.

[01:04:52]>> I'm on the shoulder.

[01:04:53]>> Good. Are you safe?

[01:04:55]>> Yes, I'm out of traffic.

[01:04:57]>> Stay in your car if possible. is safer inside.

[01:05:02]>> Yes, especially on the highway.

[01:05:04]>> Okay, I'll stay in.

[01:05:06]>> What happened to your car?

[01:05:08]>> It just stopped suddenly.

[01:05:10]>> Did any warning lights come on?

[01:05:13]>> The engine light was blinking.

[01:05:15]>> Blinking? That's not good.

[01:05:18]>> Is that serious?

[01:05:20]>> It could be engine problems.

[01:05:22]>> Can it be fixed on the road?

[01:05:24]>> Probably needs to be towed. Told to where?

[01:05:29]>> Do you have a preferred mechanic?

[01:05:31]>> Not really. I'm new to this area.

[01:05:34]>> We can take it to a certified shop.

[01:05:37]>> Is that included in my membership?

[01:05:39]>> Towing up to 50 miles is free.

[01:05:42]>> That's a relief.

[01:05:44]>> Do you have your membership card?

[01:05:46]>> Yes, the number is RR44566.

[01:05:52]>> Let me verify.

[01:05:54]Found you. How long until help arrives?

[01:05:58]>> About 30 to 45 minutes.

[01:06:01]>> That's not too bad.

[01:06:02]>> Highway calls are prioritized.

[01:06:05]>> What should I do while waiting?

[01:06:07]>> Turn on your hazard lights.

[01:06:09]>> They're already on.

[01:06:11]>> Do you have warning triangles?

[01:06:13]>> In my trunk, yes.

[01:06:15]>> Put one behind your car.

[01:06:17]>> How far behind?

[01:06:19]>> About 50 m. Be careful.

[01:06:22]>> I'll do that now.

[01:06:23]>> Watch for traffic. I'm being careful.

[01:06:26]>> The tow truck driver is named Tom.

[01:06:29]>> He'll call me?

[01:06:30]>> Yes, when he's 10 minutes away.

[01:06:33]>> What's his phone number?

[01:06:34]>> 5559876 just in case.

[01:06:39]>> I've written it down.

[01:06:41]>> Stay safe. Help is coming.

[01:06:43]>> Thank you so much.

[01:06:45]>> We'll get you sorted.

[01:06:47]>> I really appreciate it. Goodbye.

[01:06:50]>> Goodbye. Tom will be there soon. to the garage.

[01:06:55]>> Good morning. Welcome to Central Auto Repair.

[01:06:58]>> Good morning. My car needs attention.

[01:07:01]>> What seems to be the problem?

[01:07:03]>> It's making a strange noise.

[01:07:06]>> What kind of noise?

[01:07:08]>> A grinding sound when I break.

[01:07:11]>> Grinding? That's concerning.

[01:07:14]>> Is it serious?

[01:07:16]>> Probably your brake pads.

[01:07:18]>> What happens if I ignore it? The brakes could fail.

[01:07:23]>> That's dangerous.

[01:07:25]>> Very dangerous. Could you came in?

[01:07:28]>> I should have come sooner.

[01:07:31]>> How long has it been grinding?

[01:07:33]>> About a week.

[01:07:35]>> The pads might be completely worn.

[01:07:38]>> Can you check it today?

[01:07:40]>> Let me see our schedule.

[01:07:42]>> I can wait if needed.

[01:07:44]>> We can look at it in an hour.

[01:07:47]>> That's perfect.

[01:07:48]>> I'll need your keys. Here they are.

[01:07:52]>> What's your phone number?

[01:07:54]>> 5551234.

[01:07:57]>> I'll call when we know more.

[01:07:59]>> How much does this usually cost?

[01:08:02]>> Brake pads are about $150 to $250.

[01:08:07]>> For all four wheels?

[01:08:10]>> That's for one axle, front or rear.

[01:08:13]>> What if I need both?

[01:08:15]>> Double that. approximately >> around $400 to $500?

[01:08:21]>> Yes, for a complete brake job.

[01:08:24]>> Does that include labor?

[01:08:26]>> Yes, parts and labor.

[01:08:29]>> How long does the repair take?

[01:08:32]>> About 2 to 3 hours.

[01:08:34]>> Can I wait here?

[01:08:36]>> Yes, we have a waiting area.

[01:08:38]>> Is there coffee?

[01:08:40]>> Free coffee and Wi-Fi.

[01:08:42]>> I can do some work then. Many customers do.

[01:08:46]>> What if something else is wrong?

[01:08:48]>> We'll call before any extra work.

[01:08:51]>> No surprises.

[01:08:53]>> You approve everything first.

[01:08:56]>> I appreciate that.

[01:08:58]>> We're honest mechanics.

[01:09:00]>> That's hard to find.

[01:09:02]>> We've been here 20 years.

[01:09:04]>> Good reputation then.

[01:09:06]>> We trying our best.

[01:09:08]>> I'll be in the waiting area.

[01:09:10]>> I'll come find you with news.

[01:09:12]>> Thank you. We'll take good care of your car.

[01:09:16]>> I trust you. See you soon.

[01:09:18]>> The electrician.

[01:09:21]>> Bright Spark Electrical. How can I help?

[01:09:24]>> Hi, I need an electrician urgently.

[01:09:28]>> What's the problem?

[01:09:30]>> Half my house has no power.

[01:09:33]>> Half the house? That's unusual.

[01:09:36]>> The living room and kitchen are dark.

[01:09:40]>> What about other rooms? The bedrooms still have power.

[01:09:45]>> Did something happen before the outage?

[01:09:48]>> I plugged in a new appliance.

[01:09:51]>> What kind of appliance?

[01:09:53]>> A space heater >> and then the power went out >> instantly.

[01:09:59]>> Sounds like you tripped a breaker.

[01:10:02]>> What's a breaker?

[01:10:03]>> It's a safety switch in your electrical panel.

[01:10:07]>> I don't know where that is. Usually in the basement or garage.

[01:10:12]>> I have a basement.

[01:10:14]>> Look for a gray metal box.

[01:10:17]>> Let me check. I found it.

[01:10:20]>> Open the door. See the switches?

[01:10:24]>> Yes, lots of switches.

[01:10:26]>> Is one flipped the opposite way?

[01:10:30]>> Yes. One is in the middle.

[01:10:32]>> Flip it all the way off first.

[01:10:36]>> Okay. Done. Now flip it back on.

[01:10:39]>> The lights are back.

[01:10:41]>> Problem solved.

[01:10:43]>> That was easy.

[01:10:45]>> Common problem with space heaters.

[01:10:48]>> Why did it happen?

[01:10:50]>> The circuit was overloaded.

[01:10:52]>> Too many things plugged in.

[01:10:55]>> Exactly. Space heaters use lots of power.

[01:10:59]>> What should I do differently?

[01:11:01]>> Plug the heater in a different room. A room with fewer things.

[01:11:07]>> Yes, on a different circuit.

[01:11:10]>> I understand now.

[01:11:12]>> Don't use it with the microwave running.

[01:11:15]>> Both use a lot of electricity.

[01:11:18]>> Yes, they'll trip the breaker.

[01:11:20]>> Good to know.

[01:11:22]>> Do you need a service visit?

[01:11:24]>> I don't think so. Now, >> if it happens again, call us.

[01:11:29]>> I will.

[01:11:30]>> We can upgrade your electrical panel. Is that expensive?

[01:11:35]>> Around $1,500 to $2,000.

[01:11:39]>> Maybe later.

[01:11:41]>> Just an option for the future.

[01:11:43]>> Thank you for solving my problem.

[01:11:46]>> Happy to help over the phone.

[01:11:48]>> You saved me a service call.

[01:11:51]>> That's what we're here for.

[01:11:53]>> I'll call if I need more help.

[01:11:55]>> Anytime. Have a good day.

[01:11:57]>> You too. Goodbye.

[01:12:00]>> Repair a phone. Hello. Welcome to Phone Fix Pro.

[01:12:05]>> Hi, my phone screen is broken.

[01:12:08]>> Let me take a look.

[01:12:10]>> Here it is.

[01:12:12]>> Wow, that's a bad crack.

[01:12:14]>> I dropped it this morning >> on concrete.

[01:12:19]>> Yes, face down.

[01:12:21]>> The worst way to drop a phone.

[01:12:24]>> I know. I'm so upset.

[01:12:27]>> We can definitely fix it.

[01:12:29]>> Really? That's great news.

[01:12:32]>> It's an iPhone 12, right?

[01:12:34]>> Yes, that's correct.

[01:12:36]>> We have the screen in stock.

[01:12:39]>> How much does it cost?

[01:12:41]>> $150 for the screen replacement.

[01:12:44]>> Is that with labor?

[01:12:46]>> Yes. Parts and installation included.

[01:12:50]>> How long does it take?

[01:12:52]>> About 45 minutes.

[01:12:55]>> That fast.

[01:12:56]>> We're very experienced.

[01:12:59]Can I wait here?

[01:13:00]>> Of course. We have chairs.

[01:13:03]>> Will I lose any data?

[01:13:05]>> No. All your photos and apps are safe.

[01:13:09]>> That's my biggest worry.

[01:13:11]>> We only replace the screen.

[01:13:14]>> Nothing else is touched.

[01:13:16]>> Correct. Just the physical screen.

[01:13:19]>> Does the phone still work otherwise?

[01:13:22]>> Let me test it.

[01:13:24]>> Go ahead.

[01:13:25]>> The touch screen still responds.

[01:13:28]It does.

[01:13:29]>> Yes. Some cracks don't affect function.

[01:13:33]>> It's just ugly and dangerous.

[01:13:35]>> The glass could cut your finger.

[01:13:38]>> I've been very careful.

[01:13:40]>> Good. We'll fix that today.

[01:13:43]>> Do you offer any warranty?

[01:13:45]>> 90-day warranty on repairs.

[01:13:48]>> What does that cover?

[01:13:50]>> If the screen fails, free replacement.

[01:13:53]>> That's reassuring. Quality parts and work guaranteed.

[01:13:58]>> Should [snorts] I get a screen protector?

[01:14:01]>> Highly recommended.

[01:14:03]>> How much is that?

[01:14:05]>> $20 for tempered glass.

[01:14:07]>> Add that to my repair.

[01:14:10]>> Smart choice. Prevention is key.

[01:14:13]>> No more drops, though.

[01:14:15]>> Also, consider a good case.

[01:14:18]>> I had a case. It wasn't enough.

[01:14:21]>> Some cases protect better than others.

[01:14:24]I'll look at your cases.

[01:14:27]>> We have many options.

[01:14:29]>> Let's fix the screen first.

[01:14:32]>> I'll start right away.

[01:14:34]>> Thank you so much.

[01:14:36]>> Be back in 45 minutes.

[01:14:38]>> I'll be waiting. Is this the taxi center?

[01:14:43]>> Hello, city taxi services.

[01:14:46]>> Hi, is this the taxi center?

[01:14:49]>> Yes, it is. How can I help?

[01:14:52]>> I need to book a taxi.

[01:14:54]For now or for later?

[01:14:56]>> For tomorrow morning.

[01:14:58]>> What time do you need pickup?

[01:15:01]>> 6:30 a.m.

[01:15:03]>> That's quite early.

[01:15:05]>> I have a flight to catch.

[01:15:07]>> Where should we pick you up?

[01:15:09]>> 200 Main Street.

[01:15:11]>> Is that a house or hotel?

[01:15:14]>> It's my home.

[01:15:15]>> And you're going to the airport?

[01:15:18]>> Yes, the international terminal.

[01:15:21]>> Departure time. My flight leaves at 9:00 a.m.

[01:15:26]>> 6:30 pickup should be fine.

[01:15:28]>> The airport isn't far, right?

[01:15:31]>> About 30 minutes drive.

[01:15:33]>> And with traffic >> at 6:30 a.m. traffic is light.

[01:15:39]>> That's a relief.

[01:15:40]>> You'll arrive by 7 a.m.

[01:15:43]>> 2 hours before my flight.

[01:15:46]>> Perfect for check-in and security.

[01:15:49]>> How much will it cost?

[01:15:51]Airport fair is a flat $35.

[01:15:55]>> No meter.

[01:15:56]>> Flat rate for all airport trips.

[01:16:00]>> That's convenient.

[01:16:02]>> No surprises with traffic.

[01:16:04]>> I like that.

[01:16:05]>> Will you need a return taxi?

[01:16:08]>> No, I'm not sure when I'll return.

[01:16:11]>> You can call from the airport.

[01:16:13]>> How far in advance?

[01:16:16]>> 30 minutes notice is enough.

[01:16:18]>> Easy to remember. Save our number. 555 taxi.

[01:16:24]>> I'll put it in my phone.

[01:16:26]>> How many passengers tomorrow?

[01:16:28]>> Just me.

[01:16:30]>> Any luggage?

[01:16:31]>> Two suitcases.

[01:16:33]>> Any size fits in our trunks.

[01:16:36]>> Will the driver help with bags?

[01:16:38]>> Absolutely.

[01:16:40]>> That's very helpful.

[01:16:42]>> What's your name for the booking?

[01:16:44]>> Sarah Johnson.

[01:16:46]>> Phone number? 5557890.

[01:16:51]>> The driver will call when arriving >> at 6:30. A few minutes before usually.

[01:16:59]>> Perfect.

[01:17:00]>> Is there anything else?

[01:17:02]>> Can I pay by card?

[01:17:04]>> Yes. Card, cash, or mobile payment?

[01:17:08]>> Great. I think that's everything.

[01:17:11]>> Your booking is confirmed.

[01:17:13]>> Thank you so much.

[01:17:15]Have a safe flight, Miss Johnson.

[01:17:18]>> Thank you. Goodbye.

[01:17:20]>> Supermarket delivery.

[01:17:22]>> Fresh mart delivery. How can I help?

[01:17:25]>> Hi, I'd like to place a delivery order.

[01:17:28]>> Wonderful. Are you a registered customer?

[01:17:31]>> No, this is my first time.

[01:17:34]>> Welcome. I'll set you up.

[01:17:36]>> How does it work?

[01:17:37]>> You tell me what you need.

[01:17:39]>> Over the phone?

[01:17:41]>> Yes. Or you can use our app. The phone is easier for me.

[01:17:45]>> No problem. What do you need?

[01:17:48]>> Basic groceries for the week.

[01:17:50]>> Let's start with dairy.

[01:17:52]>> I need milk. 2 L.

[01:17:55]>> Whole 2% or skim?

[01:17:57]>> 2% please.

[01:17:59]>> What brand?

[01:18:00]>> Any brand is fine.

[01:18:02]>> I'll give you the best value.

[01:18:04]>> Perfect.

[01:18:05]>> Eggs.

[01:18:07]>> Yes. A dozen eggs.

[01:18:09]>> Free range or regular? Regular is fine.

[01:18:13]>> What about bread?

[01:18:15]>> Whole wheat bread, sliced.

[01:18:17]>> Any specific brand?

[01:18:19]>> Whatever is fresh.

[01:18:21]>> We bake fresh daily.

[01:18:23]>> I need some fruit, too.

[01:18:25]>> What kind?

[01:18:26]>> Apples and bananas.

[01:18:28]>> How many apples?

[01:18:30]>> Six apples.

[01:18:31]>> And bananas.

[01:18:33]>> One bunch. About five bananas.

[01:18:36]>> Ripe or green?

[01:18:38]>> Slightly green. They'll ripen at home.

[01:18:41]Good thinking. Vegetables.

[01:18:44]>> Carrots. Broccoli and tomatoes.

[01:18:47]>> One bag of carrots.

[01:18:49]>> Yes. And one head of broccoli.

[01:18:51]>> How many tomatoes?

[01:18:53]>> Four or five tomatoes.

[01:18:56]>> Anything from the meat section?

[01:18:58]>> Chicken breasts.

[01:18:59]>> How much?

[01:19:01]>> About 1 kilogram.

[01:19:03]>> Fresh or frozen?

[01:19:05]>> Fresh, please.

[01:19:06]>> Anything else?

[01:19:08]>> Rice and spaghetti. What size bags?

[01:19:12]>> 1 kilo of rice, one box of spaghetti.

[01:19:15]>> Let me read your order back.

[01:19:17]>> Please do.

[01:19:18]>> 2 L, 2% milk, dozen eggs.

[01:19:22]>> Yes.

[01:19:23]>> Whole wheat bread, six apples, five bananas.

[01:19:28]>> Correct.

[01:19:29]>> Carrots, broccoli, tomatoes, chicken.

[01:19:32]>> Yes.

[01:19:34]>> Rice and spaghetti.

[01:19:36]>> Perfect. Your total is approximately $45.

[01:19:40]>> That sounds right.

[01:19:42]>> Delivery fee is $5.

[01:19:45]>> So $50 total.

[01:19:47]>> Yes. When would you like delivery?

[01:19:50]>> Today if possible.

[01:19:52]>> We have a slot at 400 p.m.

[01:19:55]>> That works.

[01:19:56]>> What's your address?

[01:19:58]>> 75 Sunset Boulevard, Apartment 12.

[01:20:02]>> Phone number? 5553456.

[01:20:07]>> The driver will call when arriving.

[01:20:10]>> Should I meet them downstairs?

[01:20:12]>> Only if you want. They deliver to your door.

[01:20:15]>> Even better.

[01:20:16]>> Payment on delivery or now?

[01:20:19]>> On delivery, please.

[01:20:21]>> Cash or card?

[01:20:23]>> Card.

[01:20:24]>> Perfect. Order confirmed for 400 p.m.

[01:20:27]>> Thank you so much.

[01:20:29]>> Thank you for choosing FreshMart. This is so convenient.

[01:20:33]>> We're here every week.

[01:20:35]>> I'll definitely order again.

[01:20:37]>> Goodbye and enjoy your groceries.

[01:20:40]>> Goodbye.