4 roles… 4 different ways of handling conflict!

Added: 2026-05-26

[00:00:00]arbitrator, mediator, conciliator, and intervener.

[00:00:07]Do you know what these diplomatic terms mean in a conflict?

[00:00:12]Let's find out. An arbitrator is a neutral person who listens to both sides and gives a decision.

[00:00:21]For example, both sides agreed to accept the arbitrator's [music] decision.

[00:00:27]A mediator helps both sides communicate and reach their own agreement.

[00:00:32]For example, the mediator helped the two countries continue peace talks.

[00:00:39]A conciliator is a person who [music] focuses on reducing tension and rebuilding friendly relations. For example, the conciliator worked to restore trust between the groups.

[00:00:51]An intervener is someone who steps into a situation to influence or change it.

[00:00:58]For example, if you international interveners tried to stop the violence between the two groups. Hence, an arbitrator decides, a mediator helps negotiate, a conciliator restores harmony, and an intervener steps into the situation.