House Plans, Baby Brain and Frosty Fridays - The Uncleanables Podcast: Episode 175

本站添加: 2026-05-24

[00:00:02]Yeah. Quality, mate. Go on. You're right. Yeah, you got a water mate. You got arms and [ __ ] arms.

[00:00:09]>> Hello everyone and welcome back to another episode of the Uncleanables podcast. Wait, daddy edition.

[00:00:17]>> Before we begin, I just want to say thanks to Verer, our sponsor, Verer of the Fridge.

[00:00:22]>> Mate, just do that again.

[00:00:23]>> No, look, just crack it out, man.

[00:00:24]Everyone knows you're tired cuz you got a baby now.

[00:00:27]>> Just let be real with it. Look, honestly, guys, I better understand.

[00:00:30]He's got kids, man.

[00:00:32]>> The baby brain's baby braining.

[00:00:35]>> I'm baby braining. Thanks to Vera for sponsoring this podcast. Ver is an AI powered virtual PA that helps home service businesses automate quotes, bookings, follow-ups, and miss calls 24/7, guys. Check them out at verer.ai.

[00:00:47]>> Let's get it. Smashed it. Second attempt, >> mate. Baby brains. It's real, isn't it?

[00:00:53]>> Yeah. Yeah. Yeah, mate. It's for real.

[00:00:54]It is. Dan was sitting downstairs a second ago. I actually thought he was going to nod off.

[00:00:58]>> I was ready to I was mate. He had a bit of a memory.

[00:01:00]>> You were like, Me and you were the same age. Yeah.

[00:01:03]>> But like both >> I always felt like I was the old man.

[00:01:07]>> But cuz I was like tired, more >> like less energy. You were you always up for like you are now becoming an old man.

[00:01:14]>> I'm getting it now.

[00:01:14]>> This is This is the transition. We've worked it out. We've cracked life.

[00:01:18]>> No, it's mate. To be fair with you, do you know what? I feel like I'm So the whole non-sleeping thing, it's not that I'm not sleeping.

[00:01:26]>> No, it's not. It's It's the broken sleep.

[00:01:28]>> It's broken sleep. Yeah. Yeah. But to be fair with you, I mean, >> cuz you've done night shifts with Sillard before.

[00:01:34]>> Yeah. Yeah. Yeah.

[00:01:35]>> And you've been like, "Okay, man. You can manage it." Yeah. The broken sleeps.

[00:01:38]The broken sleep's a bit of a slap.

[00:01:40]>> Well, I can't lie. But that being said, um, if this is as bad as it's going to get, it's it's actually manageable. No, no, no.

[00:01:49]>> What does it get?

[00:01:50]>> Let's not Let's not sugar coat it.

[00:01:51]>> Does it get worse? What age does it start getting worse?

[00:01:54]>> Uh boys I know boys that still wake up at 4 or 5 in the night.

[00:01:59]>> Four or five years old.

[00:02:00]>> Yeah.

[00:02:00]>> Yeah. Yeah. But like he's not like crying for feeding, is he? He'll just wake up and be like, "Dad, I can't sleep."

[00:02:05]>> Yeah. But you're still waking. It don't matter what they're doing.

[00:02:09]>> That cooks you.

[00:02:11]>> Yeah. But then like my kids slept through six weeks, seven weeks. So you might It's like all different. All kids are different, >> mate. I'll just make sure I don't wake up, but I won't give him my phone number. I'm joking.

[00:02:23]>> Just take those heavy sleeping pills, >> mate. I'll be honest with you. I am the heaviest sleeper, honestly. Like, >> I think you'll um because I was quite a heavy sleeper, but >> obviously I wake up if he's crying.

[00:02:35]>> When the kids wake up, if they're crying, I wake up.

[00:02:37]>> Yeah. Yeah.

[00:02:38]>> But if they're just like not crying dead to the world, I think it's just like a thing. Yeah, it is totally >> like your your brain knows the difference between distress and >> being annoying.

[00:02:52]>> Yeah. Know >> when they're being annoying, you just stay asleep.

[00:02:55]>> Yeah. Like it's years as well of like people trying to get out my room. I just sleep through it. Like the chlorine and that it's like it's cool, mate. I can just go through that.

[00:03:02]>> It's just normal for me, >> mate. How's your week been?

[00:03:07]>> It's been all right to be fair. Last week made it through. This week looks like we'll also make it through. I thought this week for sure we was going to fall behind. And I say that every week, but at the start of the week it just looks really scary >> and then we make it through.

[00:03:21]>> So, but we did lose we lost like 27 customers in the last Well, we on 18th in the last 18 days.

[00:03:30]>> You lost 27 customers in the last 18 days.

[00:03:32]>> Yeah. Yeah. So, even with what we'd added, we were still down.

[00:03:37]>> What did you lose him over?

[00:03:38]>> Uh, all sorts actually. Like and it's not just like we didn't do a price rise or anything like that.

[00:03:45]We just had a bunch a cold load where they were like bad payers.

[00:03:51]>> Yeah. Yeah. Yeah. You don't go through the house anyway. Do you?

[00:03:54]>> No. No. No. Don't go through the house.

[00:03:56]But like got rid of a couple of like bad play payers. Um the ones that I'd been letting pay like the day before their next clean eight weeks later.

[00:04:06]>> Yeah. Yeah.

[00:04:07]>> Then I'm like bun you. And I sent all a text and said, "If you want to continue the service, sign up to the automatic payment."

[00:04:13]>> Yeah.

[00:04:13]>> It didn't. Gone.

[00:04:15]>> Um I had one I had one we've been cleaning for over two years, right? Every month for over two years. Never missed a Never missed a clean.

[00:04:30]His message. She's like, "Oh, I think we're going to have to cancel. Um something to do with the dogs. Do we have to go through their garage? She usually just leaves the garage unlocked for us. We lift it up, go through, clean the windows, close the door, job done.

[00:04:45]And she's like, "Yeah, you know, the dog the dogs get stressed or something." I think she wants to leave the door open for the dogs during the day.

[00:04:55]>> And then she doesn't want them running off if we come through the garage, which I think is fair enough, but then also I think it's one day a month.

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[00:06:03]>> Yeah, I think that's bizarre.

[00:06:04]>> They can be out 19 working days of the month and 20th day they don't go out.

[00:06:09]>> Yeah, I find that bizarre that people do that.

[00:06:12]>> Yeah, it pisses me off and I want to say something but it's not worth it. She was a really good customer next door but two to one we do every month as well.

[00:06:22]>> Just how it goes is it? Yeah. Then we've had uh you saw the one cancelled earlier. Um yeah, I think we're going to have to find a new window cleaner because my husband's in the office more now.

[00:06:34]>> She doesn't want to leave her gate unlocked.

[00:06:36]>> You take his windows with him, >> mate.

[00:06:40]>> Yeah. I started talking out messages to her saying like, "No worries, we get you canled. Um but I think you'll have the same problem >> with whoever you use."

[00:06:47]>> Did you end up sending it?

[00:06:48]>> No, I just got rid of it. I just said like whatever.

[00:06:51]>> It's crazy, isn't it? But I don't want to fight for people that like like she doesn't want to leave the gate open.

[00:06:56]She's not a good customer.

[00:06:58]>> It just don't work. It just don't work.

[00:06:59]That's the thing. And that's that that's kind of what you kind of what I've I've leared to live with is like as much as you want to hold on to those people like I I had a little while ago I was saying about one with a gate and that it was a 60 clean. It was it was it's a lot of money.

[00:07:13]>> But ultimately it's like you have to just let it go mate.

[00:07:16]>> If you're not if you're not cleaning it, you're not getting >> Exactly. So it's like it could have been 160 if I'm not if the gate ain't open no one's get paid.

[00:07:22]>> It's like the dangle the carrot dangling in front of your eyes. You don't want to.

[00:07:26]>> And it's also it's that it's that hard thing where it's like a little bit of sentimental a little bit of like oh well I paid for this. Oh it is 60 quid and it does help every now and then but at the same time it's like mate they're not they're not building your business.

[00:07:37]They're not. Because it's just hard at your stage >> cuz for us >> any stage.

[00:07:41]>> Yeah. But for us it's like like we've had that one cancelled today. We were already a little bit oversubscribed for tomorrow.

[00:07:48]So it's not so obviously we're losing money. That's not good. But also it's not like I've gone from you know 14 jobs at say 350 quid and now all of a sudden I'm only getting 320 quid.

[00:08:02]>> Yeah.

[00:08:03]>> Which is like nearly 10%.

[00:08:05]>> Yeah.

[00:08:06]>> So it's it's a little bit easier to handle as you get bigger.

[00:08:11]>> And that's why I think you can be a little bit more like >> don't say my stage anymore, bro. I'm going to break a record this month.

[00:08:17]What's that?

[00:08:18]>> I said, "Don't say my stage. We're going to break a record this."

[00:08:20]>> Yeah, but you still should be should be smashing records. You should be smashing records. That's what that's what we do, boy.

[00:08:28]>> But my point is like where you've got room to add people in, >> it becomes a little bit it hurts a little bit more.

[00:08:34]>> Yeah. Yeah. Totally.

[00:08:35]>> Because it's like you're getting to that stage where you're like filling up days and then every step back's like a >> Whereas once you're a little bit too much for the day >> Yeah.

[00:08:44]I'm not saying it's any better or worse to lose at any stage, but it's just a little bit easier to swallow.

[00:08:51]>> What one thing that's kind of been a bit of a saving grace is I've got a fair bit of maintenance this month. Yeah. A fair bit of maintenance. And what I've ended up doing is is we're like, do you know the days where you'd be like a 4 like for me at my stage, I'd be like a 400 pound day and then there might be like a 200 pound day at the end of the week and I'm like, yeah, save that for a Friday and that'll just tie me over. No, load it all on and just have a mammoth day.

[00:09:13]But it helps where I know it sounds silly. It helps when you got the van set up and you got the 500 liter tank because ultimately you can do it.

[00:09:19]>> Yeah. Yeah, >> you can do it. Like 500 liters for me is more than enough.

[00:09:23]>> Yeah. Yeah.

[00:09:23]>> So it it's it's it's working out, mate.

[00:09:26]And I'm I'm loading the days up now as well. So they're like instead of doing 500, I'm topping a little bit heavier.

[00:09:31]I'm topping near the 600. And it just breaks it up a little bit easier. Just strips all the days.

[00:09:36]>> Are you finding you're getting a lot of skips or anything at the moment?

[00:09:38]>> Nothing more than normal.

[00:09:40]>> No.

[00:09:40]>> No. Nothing more than normal to be honest with you. I noticed I'm I'm I'm getting where I had where I done the house Renault.

[00:09:48]Um it just kind of slapped everything a little bit where I was running a little bit behind and now it's kind of knocked the sink out of things. So where I was like if I was say two weeks late and I was like right I'm going to do that one tomorrow. So like on a four-weekly I'd be I'd be doing it on a six weekly when it's rolled around again.

[00:10:06]>> It's on a two weekly.

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[00:11:14]Little things like that. But it's it's working itself out. It's fine because now obviously the maintenance I've got is is earmarked and ready to be dropped in is fine. It's just filling up this taking up.

[00:11:23]>> What maintenance you doing, >> mate? It's it's gone mental. I've got another fencing job. Uh like a busted fence I need to repair. Um, I've got I'm doing I've done some wallpapering today for a woman. She's like she's super chilled with me. She trusts me. She likes me. She takes all my advice.

[00:11:39]>> Don't know you very well then.

[00:11:40]>> Exactly. Um, >> but yeah. So, she's she's got me basically decorating her house and then hanging some doors and doing this and doing that and doing the other. Um, so that's just ticking over in the background whenever I can do it. And then I've got keys to a rental flat that needs a full re um, basically just a redecorate. Um, he gave me the keys the other day, but I've got the keys now.

[00:12:00]The lights are on so I can just go in the evenings and knock it out.

[00:12:03]>> And yeah, that's I've got some plastering coming up and boarding a loft.

[00:12:06]>> Nice.

[00:12:07]>> So, nice little bits really.

[00:12:08]>> Yeah, >> just ticking over quite well.

[00:12:10]>> Beautiful.

[00:12:11]>> Yeah, it's working out all right, mate.

[00:12:12]>> Where's all that come from?

[00:12:14]>> Uh, just existing customers, existing customers, friends and family, that sort of thing. Um, it's worked out all right.

[00:12:20]>> Any marketing going on at the moment?

[00:12:22]>> No, I I sent over the No. So, I done the um uh solar panel cleans. I've done them now.

[00:12:31]They weren't really They didn't actually work that well. I'll be honest with you.

[00:12:35]The solar panel cleans didn't really work that well. And the only reason it didn't is because of how far away the jobs were. So, I thought it would be more They're kind of taking the same map route as like Squeegee does, you know?

[00:12:46]It's just like random.

[00:12:48]It really was. It was like one job was like on my doorstep and then I had a couple in Colchester and I was like, mate, surely there's more solar panels local.

[00:12:55]>> You know what I mean? You can't tell me 500 people was between here and >> you should have a word with them about that because that's a bit >> So yeah, that didn't really work. But then I did get a saving grace because over the weekend I got one of the original ones, one of the big million pound houses. Um they contacted me for a window clean and a Connie roof clean and that was that was about 300 quid cuz the Connie was enormous. So that worked out and they've gone on the round as well.

[00:13:17]So that's not too bad. That's probably I'll probably entertain that one more than any of the others again. And um make them solar panels. Some of them was horrendous.

[00:13:26]>> I'll maybe try I don't know if he can do it, but try like the more detailed leaflet >> like is in other services and facial.

[00:13:34]>> Well, just like like the original leaflet because I think if you're the type of person who gets to a point in life where you can afford a million pound house.

[00:13:45]>> Yeah. you're probably someone who appreciates the finer things like and and the finer details and if they're just getting the two-sided leaflet with realistically one side was just like the offer, wasn't it?

[00:13:58]And then the other side was some information. Is that right?

[00:14:01]>> Yeah. One Yeah. Yeah. Like the other side obviously needs to be their address and it needs to be the postal box. Yeah, then it's almost like >> like they've not even made like not you but he's looking at the leaflet the you know the big rich guy and he's going well he's not even made an effort.

[00:14:18]>> Why would he say that?

[00:14:19]>> Because they want I don't know like it's just the way I look at it. It's like if if they're that kind of person >> not everyone's like that obviously but like if you're someone who can accumulate that amount of wealth you'll probably a little bit more switched on.

[00:14:37]>> Yeah.

[00:14:38]>> And like you might want to know a bit more information before you even contact someone.

[00:14:42]>> Yeah. Yeah. Yeah. Yeah.

[00:14:43]>> Do you know what I mean? It's like >> one thing I did notice they all called.

[00:14:48]>> I know I've only got three customers.

[00:14:50]>> But if >> but they all called it just your number on there.

[00:14:53]>> No, no, no, no. You can WhatsApp it.

[00:14:54]It's got the QR code for the WhatsApp, but none of them done that. All of them called, which is nice really cuz then you go through the chat and >> check it work.

[00:15:00]>> Yeah. Yeah. Yeah.

[00:15:01]>> Yeah.

[00:15:02]>> Yeah. So, yeah. No, it worked out quite well. But yeah, that's another one which is quite good. So that's not the end of the world. That's kind of buffed it up a little bit now.

[00:15:10]>> That's what you want.

[00:15:12]>> I mean like they're 49 to I think that one's a deal. I think that one works out at 68 a month. Uh 68 a month. So it's work it's topping it up quite nicely. So yeah, it's working out.

[00:15:21]>> That's a monthly. Yeah.

[00:15:23]>> Happy days, >> mate. It's getting there.

[00:15:24]>> That's nearly a grand a year added to the round. One job.

[00:15:27]>> Yeah. So it's working out all right.

[00:15:29]>> That's what you want, mate. Totally.

[00:15:31]>> Some more of them, please.

[00:15:32]>> Yeah. I had a uh and then I didn't say but I bought a um I bought a motorbike to to fix um which is like mate the ADHD just got hold of me one day bro to be honest with you. So, I managed to work that out and then um been working on that in the evenings. Managed to work out and diagnose the problem getting that I'm going to get that up and running hopefully this week. And then yeah, and then swapped. Wait, did you see that bike?

[00:15:58]>> The Rally Chopper, mate. Unbelievable.

[00:16:00]It's a Mark III, so it's not the old one, but it's the uh it's like a 2010 model, but mate, it looks unbelievable.

[00:16:05]Can't wait to get up and running.

[00:16:06]>> What are you going to do? Like polish it all up. And >> yeah, I want to I'll probably just do like there's not that many parts on it, so I'll probably just try and do like a nut and bolt restoration. Just clean each part up, get it all polished up and whatnot, and get it back together. Spray the frame. Mate, it's dope.

[00:16:19]>> That'll be cool.

[00:16:20]>> I was thinking about doing it yellow and blue and having it chucking it in in the corner here on like a little side stand.

[00:16:25]>> Or just like ride it around the yard.

[00:16:27]>> Exactly.

[00:16:27]>> Just for fun.

[00:16:29]>> Just have it to blow shop on.

[00:16:30]>> Yeah. Your run shoppers.

[00:16:33]>> But no, other than that, bro, that's been about it.

[00:16:35]>> So, I've had um I I mentioned about the leaflets. Yeah.

[00:16:40]>> Yeah. Yeah.

[00:16:40]>> That weren't that weren't being delivered. So, I've committed to another 24,000 with uh a different guy in a different area. Same company. So, they're like a franchise.

[00:16:52]>> Just doubled down on it. Yeah. D.

[00:16:54]>> Yeah. Went with this different guy. He was like super on it with the emails.

[00:16:58]Met him. He definitely doesn't deliver the leaflets. He turned up in a Range Rover to pick up my leaflets. So, I've got every confidence. He was like, "Three weeks they'll be out.

[00:17:08]>> That's lovely." For what? 24,000.

[00:17:10]>> 24,000.

[00:17:10]>> Yeah. Solid. That's the sort of energy you need.

[00:17:12]>> Yeah. So, I'm hoping he sticks to his word. Anyway, I still hadn't heard back from the other guy. I followed him up twice, no reply.

[00:17:21]Anyway, I got the one day and I emailed him and I said, "Look," I said, "Game over." I said, "I'm I'm nothing been nothing but patient >> and understanding." I said, "I get it.

[00:17:32]You've had staff problems, this, that, and the other, but I've asked you a bunch of questions. I've asked you for a bunch of updates. You've just ignored me." I said, "I want a 50% refund.

[00:17:42]on the delivery. I said, "I'll take the I'll take the L from the leaflets."

[00:17:47]>> Yeah. Yeah. I'm not even chasing you for that. Yeah. Yeah.

[00:17:49]>> Right. Which I thought was super reasonable.

[00:17:51]>> Yeah, it is.

[00:17:52]>> Anyway, he's come back. He's completely like he's admitted to everything. Like he's he's been good as gold to be fair.

[00:17:57]But he said, "Yeah, totally my fault."

[00:18:00]He said, "Let me let me look at what I can do refund wise." So I went back to I said, "Look, I'll be honest with you.

[00:18:08]I appreciate that you've said, "Yeah, totally your fault."

[00:18:13]And he put in this email that he's been trying to get out to deliver my leaflets, like a few hundred at a time.

[00:18:19]>> I was like, "But you haven't given me the update on that."

[00:18:22]>> So, as far as I'm concerned, you haven't been doing that.

[00:18:25]>> Everyone's always sorry when it's too late.

[00:18:27]>> Yeah. Right. So, I said, I think I'm being super fair asking for 50% of the delivery.

[00:18:32]>> Like, that's not an unreasonable. Did he tell you you had any leaflets left over?

[00:18:38]>> He's only delivered like half of them.

[00:18:39]You should have 9,000 sitting there.

[00:18:40]>> Yes, you can go and pick up the other half.

[00:18:43]>> Well, yeah, I could have done, but I was like, I didn't want to deal with him. I said, just give me the half refund.

[00:18:48]We'll call it a day.

[00:18:50]>> Anyway, he's come back to me, you know, he's been super sorry. He's given me cuz because he said he's got availability in other areas, but the area that I chose, he was struggling with. So, I in my original email before I kicked off, I said, "What areas can you get the leaflets out in >> because I was like, "We can just send them out there." That was my thought process, but I didn't write it down. So, I was like, "You tell me where you can get leaflets out this week."

[00:19:15]>> Yeah. And it >> I'll just put them I'll just put them out there. Like, I just want them out. I don't care. I don't really care where they go. I just want them out.

[00:19:21]>> But then he never replied. So, I put him my email back. I said, "Look, I appreciate this and that and the other.

[00:19:26]I think I'm being fair. The reason I asked about where you can get them out is because I was trying to help you. I was like, get them out in the areas that you're you're good in and like everyone's happy.

[00:19:38]>> Like for me, it don't really make a difference as long as they're going out.

[00:19:42]>> So he's come back and he was like, "Right, Cole, I get that. Really appreciate it." He said, "I'll I'll deliver the rest of your leaflets in the areas that we can do and I'll give you 10,000 more delivery for free." So I said, I've gone back to him. I said, "Look, I can agree to that. What areas can you get 90?" It says it's about 19,000 leaflets out ASAP.

[00:20:06]>> I'm waiting to hear back, >> mate. That's actually not a bad deal.

[00:20:09]>> No. So, if I can get 24,000 out in the next 3 weeks and an additional 19,000.

[00:20:14]>> Yeah. Yeah, mate. That's a decent That's a decent chunk.

[00:20:17]>> I might be able to catch >> That's like 40 bags.

[00:20:19]>> Yeah. I might be able to catch the back end of >> Yeah. Yeah.

[00:20:24]>> the summer holidays before the summer holidays kicks in.

[00:20:27]Mate, fair play.

[00:20:28]>> Might be able to get a bunch of customers hopefully. Then I've got some canvasing happening this weekend, I think.

[00:20:34]>> Oh, you're Yeah, mate. You're hitting it hard, aren't you, >> mate? I've lost I'm I'm down.

[00:20:39]>> The chips are down. I need to need to double down. And then I had a call from a guy earlier who um someone recommended me to him and uh he he wants to do some some C. I just realized why he didn't hasn't text me.

[00:20:54]He called me on Google for my Google ads, >> which isn't my number.

[00:21:01]>> Yeah, but he'll Google your company, wouldn't he?

[00:21:03]>> You should think so, but he might he might be like, "Oh, [ __ ] He hasn't replied. He's not interested."

[00:21:09]>> Did he give you a name?

[00:21:10]>> Name's Toby.

[00:21:11]>> Can you not call him back? Is that not how that works?

[00:21:14]>> Oh, yeah. I probably can, actually. When did he call me?

[00:21:18]>> You got to do that awkward thing where you got to ring a load of people now.

[00:21:21]Did I tell you about it when I spoke to you on the phone?

[00:21:24]>> No, in person.

[00:21:27]>> I see. I've got two calls. One at 3:31 and one at 352.

[00:21:31]>> Yeah, just ring them both.

[00:21:33]>> 4 minutes.

[00:21:36]1 minute. It was definitely 4 minute.

[00:21:37]>> Yeah. Yeah. Maybe don't do it now though. Yeah. Not when we're live.

[00:21:40]>> No, I'm going to do it right now.

[00:21:41]>> No, don't do it now.

[00:21:42]>> No, cuz I'll forget. I'm not going to call him. I'm going to text him.

[00:21:45]>> Okay. But yeah. Okay. So, you got the canvasing going out then and all them leaflets. And did you say your ads are not doing that well?

[00:21:52]>> I've not got ads on at the moment because they weren't doing well.

[00:21:56]>> Um, and I didn't want to just chuck money down the drain because it just seems pointless.

[00:22:05]You know, if they're not performing, they're not performing. Like, I'll just keep coming back to them every couple of weeks. You know, there'll be a sweet spot.

[00:22:14]But yeah, they'll probably I'll probably wait until these leaflets have gone out now because that might be a bit too much.

[00:22:21]But the way I've got the rounds now, I can just plug people in. It's not really an issue. As long as we're with them, as long as we don't start running more than 3 days late, >> we'll be all right, mate.

[00:22:32]>> Fair play. because the the the the welcome text says the the date of your round starts on this day, but we might be up to three days late depending on how big the round is, how far behind we are.

[00:22:46]>> So, I think 3 days is pretty >> pretty good.

[00:22:50]>> Yeah, there you go.

[00:22:51]>> If we're consistently running three days late, I need enough staff member.

[00:22:56]>> Yeah. No, I got you. But yeah, if I can get these 40,000 out, if we can get one in a thousand, get 40 customers, the canvases can get me another 20 odd.

[00:23:07]We're there. We're nearly 800, >> mate. That's gorgeous.

[00:23:10]>> Yeah, >> that is gorgeous. How often you going to get this canvaser out?

[00:23:13]>> I'm going to see how he is first. Um because I meant to be having Dan out every month.

[00:23:20]>> That was the original guy, was it? but he's missed a couple of months just like family stuff his end and then like me being tied up. So there's nothing, you know, nothing serious. But um yeah, he hasn't been out for me since February or March, I think February.

[00:23:39]So he's going out this weekend. Yeah, he's missed two months. Um but I've booked him I booked him for 10 months.

[00:23:47]So he's only done January and February.

[00:23:51]So only two out of 10 down. So I've got another seven seven hits with him.

[00:23:57]So if this other guy's good.

[00:24:00]And I like what I like what he said to me about how he how he runs it.

[00:24:05]Um probably get him out monthly as well.

[00:24:10]>> I think I think canvasing like that's incredible. Is it is it paying you got to pay him? Is it a staggered payment or is it >> pay after the first clean?

[00:24:21]Um, which is fine with me because it's 2x. So >> So you're actually you're only 1x out of pocket.

[00:24:26]>> Yeah. And he reckons he does a three clean guarantee, >> but I think that might change pretty rapidly.

[00:24:37]>> Mate, do you know what sort of do you know what's crazy is to like is how much work how much canvas how many canvases there are. Well, I think if you can catch so like Dan has got to the point where he was so busy is taking people on and that's where they start getting flaky the customers because the staff that he's taking with him are running on commission, right? So, they want as many yeses as possible.

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[00:25:50]>> So, a soft they're going to put for a soft soft yes. They come to us, we book them in, and they go, "Oh, no, I've changed my mind." So, there's like 50% just a big waste of time. But I get I get it, right? I get I get that.

[00:26:03]>> That's the pitfall that industry.

[00:26:05]>> If you can get them early early doors when they're on their own, >> I think it's their business, right? So they're a little bit more >> they don't want to be wasting their time having to go out and replenish work.

[00:26:17]>> Yeah. Totally.

[00:26:18]>> That that's dropped off. So he was saying like he texts the customers.

[00:26:22]>> He'll make sure that they're a yes before they send them over to me.

[00:26:25]>> Yeah.

[00:26:26]>> Which is the right way of doing it, I think.

[00:26:28]>> Yeah. Massively.

[00:26:29]>> Because it's like I appreciate you gone out all day and say you get 10 yeses and then you follow them up. You might only have seven, but it looks better on you giving me seven solid customers than it does giving me 10 and then three drop off >> for sure.

[00:26:45]>> Yeah, absolutely.

[00:26:46]>> And like then you're you know you're more sure that you're going to get paid on them.

[00:26:49]>> It seems crazy because like the whole the whole um putting through the soft yeses as you say it, it's like it's so detrimental to their business, >> don't you think?

[00:26:57]>> Yeah. But the staff don't give a [ __ ] They just want to be paid and they'll get paid at the end of the week.

[00:27:03]Whereas really, if you're a canvaser and you're employing people, you should put your canvases on the staggered payment.

[00:27:10]>> And then especially if you're guaranteeing free cleans, that's that's going to be hard work for it. It can be done obviously, but it's going to be >> Well, like the customers we've had off of Dan, >> like we've only had like maybe we've had like 40 jobs off of him.

[00:27:24]>> Maybe a little bit less than that actually.

[00:27:27]>> Yeah. Yeah. Maybe more like 20 that have actually we've cleaned.

[00:27:32]We've had maybe four or five that have cancelled.

[00:27:36]>> Really?

[00:27:37]>> Yeah.

[00:27:38]>> Yeah. One of them we had to drop because she was just moaning about us cleaning like if it looked like it was going to rain or if it was had been raining.

[00:27:45]>> See that's great. That's a that's great retention.

[00:27:47]>> So like they are good the ones we've had.

[00:27:49]>> Yeah, that's solid.

[00:27:50]>> Really good.

[00:27:52]>> And they've all had one or three cleans now because obviously we've not been out since February. I think maybe a couple of them that were eight weekly on the Fed might have only had two.

[00:28:00]>> There you go. But all gone ahead. Second clean.

[00:28:03]>> Gosh, >> there's Yeah, there's literally like three or four on my list that it needs to, you know, replace.

[00:28:10]>> So they they have been good customers.

[00:28:12]>> Solid, mate. That's where you want it.

[00:28:13]>> So I can't comp like my experience with canvasing so far has been >> solid. Yeah, good one.

[00:28:18]>> Good. Yeah, positive experience. Yeah.

[00:28:20]>> Yeah, mate. Fair play.

[00:28:22]>> Yeah, it's not fair play. But then I wouldn't ever go to I don't think I'd ever want a canvas hundreds of customers.

[00:28:32]I think that's where it falls down.

[00:28:34]>> What just from the sheer drop off point of view?

[00:28:37]>> I think it's just more like a target thing. So I'm happy to send someone out to get me 500 quid worth of work, right?

[00:28:44]It's what 20 jobs. So they're going to go out over two, three days, get 20 jobs. Easy, easy work. That's their bread and butter. Yeah. They haven't got a But if I say to them, I want four grams worth of work and you got a week to do it.

[00:28:59]>> Yeah. That's where you start. Yeah.

[00:29:00]>> And then and that's when the soft yeses come in.

[00:29:03]>> Yeah. Picking up all the >> you know, that's when, you know, sales mode goes on high >> and they start getting people that don't really want it, >> you know? They say stuff to like get them to say yes.

[00:29:13]>> Yeah. Yeah. Totally.

[00:29:14]>> Like why don't you just try it?

[00:29:17]>> Yeah. Or just get a just get a one-off clean and see how you feel and then that's good good to no one. But like they're trying to fill quota >> to look good so that they get repeat work.

[00:29:27]>> But really it just falls down.

[00:29:29]>> But I think that I think that's everyone I've spoken to that have had like a semi bad experience with canvasing has always been on a larger scale.

[00:29:35]>> That's that's a very good value point to be fair.

[00:29:37]>> I'm very happy to just sort of knock out another if they can get me 20 jobs in one town relatively close to each other.

[00:29:44]>> It's like anything though is it as soon as the scale goes up the quality goes down.

[00:29:47]>> Yeah.

[00:29:47]>> Ultimately.

[00:29:48]>> Yeah. But I'd much rather build that canvas in slow, you know, slowly.

[00:29:53]>> Yeah. Yeah.

[00:29:53]>> And say, "Look, >> if you go to this area, we've got these jobs, you know, relatively close together. If you can fill that gap a little bit, >> where you go?"

[00:30:03]>> Yeah. And like Dan, we just send Dan to new build states now because he's good on them and they can get around them in a day and he's he's busy with other customers. So, I was boo I had booked him for the first week of every month, but I don't need a week's worth of canvasing because like I'm not interested in getting that much work in all in one go.

[00:30:26]>> Works better for me doing it this way.

[00:30:27]So, he'll go out for one day. Sometimes he'll go out for two days if he doesn't have a good first day.

[00:30:34]Hit the new builds.

[00:30:36]>> Worked out all right, >> you know.

[00:30:38]>> Yeah, >> it's worked out all right.

[00:30:39]>> And he can do that pretty quickly which is nice.

[00:30:42]>> Easy. But yeah, and then this other guy probably get him doing the streets.

[00:30:51]>> Oh, just like every other He said, >> not the new build. Yeah. Yeah. Yeah.

[00:30:55]Just say, "Look, we've got >> in your areas then. Is there that many new build estates going up?" I suppose there's >> there's one there's one in every >> town.

[00:31:02]>> There's one in every town we cover.

[00:31:04]Yeah.

[00:31:04]>> Yeah. Yeah.

[00:31:06]>> Mate, do you do you cover Bulley in Chelmsford?

[00:31:08]>> Yeah.

[00:31:08]>> Mate, do you know there's a second stage of that? Apparently, it's just the same size as the >> first own train station. It's like the biggest [ __ ] estate ever.

[00:31:14]>> I know. No, apparently the um they've started there's a roundabout at the top end of it and there was all people there and I was asking a few people and I was like, "What's happening there?"

[00:31:23]Apparently they said, "Yeah, that's the second stage. It's going to be pretty much exactly the same size as existing >> that north side of Cheltsford." And if you come right over to Mold and Whittam, >> yeah, >> there's like there's like another six new build states there as well.

[00:31:37]>> There's a lot of building. The whole like north side is, you know, is going to be mainly new builds.

[00:31:42]>> It's crazy, isn't it?

[00:31:42]>> Yeah. The M ones are nice. They're a good size >> and they're all quite close together.

[00:31:48]So, I've got him going to them >> this weekend.

[00:31:50]>> Do you think New Build estates look a bit soulless?

[00:31:54]>> Don't really pay much mind.

[00:31:56]>> I don't um I I don't get the character in property.

[00:32:03]>> Do you not?

[00:32:03]>> No. I get that it's like I get beautiful architecture. I get that.

[00:32:08]>> Yeah.

[00:32:08]>> But I don't get the whole character thing because like I think you can have a beautiful looking property from the outside and then you go in and it can be absolutely anything.

[00:32:18]>> Yeah, I know.

[00:32:18]>> You could get So like we went to Oh, no.

[00:32:20]Jake went to a property >> and there was all skulls in the back garden. It weren't yours, but it was someone else's.

[00:32:29]That's my sort of like 40 or 50 skulls in the garden all in the windows as he was cleaning them >> like like >> mate bring her up and give her [ __ ] like said there was a dead fox >> she was just letting decompose now you're just teasing me >> it wasn't for throwing though it was just decomposing so she could get >> any cats >> she had a cat skull yeah >> mate >> matter what DM >> do you know what I mean and that was like I'm sure that was a new build state >> so like from the outside very normal on the inside. Very abnormal.

[00:33:00]>> I don't I don't I don't so much mean like after people have moved in. I just mean like just the the general aesthetic as you're driving around them.

[00:33:06]>> They're all very same. They're all very much the same.

[00:33:09]>> They're they're really just like it's I feel like I could drive around a new build. I know it's going to sound really silly, but like a new build estate in like anywhere in the country, they're all the same.

[00:33:17]>> Yeah. Because bricks there's this wave of >> they're cheap to put up. But if you go back, if you find all the houses that were built in like the 1930s, they're probably all the same.

[00:33:28]>> Yeah. Yeah. But like you had bay windows and stuff like that and all that, you know what I mean? Sash windows, all that.

[00:33:32]>> But all the houses on my mom and dad's road are exactly the same or were at one point.

[00:33:36]>> Yeah.

[00:33:36]>> Then people extend and >> you know, change bits and bob, add cladding, >> which will happen with the new builds.

[00:33:42]But even that to a degree, even that to a degree, when you get the big house, when you get the old school houses, you know, like when you've got like a fair amount of land around the side, like side access and all the rest of it, they had scope in order to >> they had scope in order to extend.

[00:33:55]Whereas I found a lot of new builds now.

[00:33:58]Not every single one. I'd probably say a >> No, most of them you couldn't extend.

[00:34:02]>> No, cuz they're built on the boundary lines, isn't they? They go, they literally play it to the whistle and that's it. You've just got like a side gate and then that's >> which is what confuses me when they're so expensive. Like they should be cheaper.

[00:34:13]>> Yeah, I agree.

[00:34:13]>> They're just >> They're just like flat pack houses.

[00:34:17]>> Yeah, I agree.

[00:34:18]>> They should be They should be cheaper.

[00:34:20]Can't do anything to them.

[00:34:23]>> I don't think there's any solid walls in them, are they? They're literally just They're just squares.

[00:34:26]>> Yeah, timber. They're just Yeah. mainly just stud walls, which is crazy. Really?

[00:34:31]>> Yeah. I don't think there's any supporting walls. There might be one downstairs, like kitchen one or something.

[00:34:36]>> Like my house. My house hasn't got My house is it's an ex X council.

[00:34:41]>> Yeah.

[00:34:41]>> And it's all every wall's solid. I think there's like one bit of boxing in in the >> But then like building a house like yours when it was built >> probably the cheapest.

[00:34:51]>> Yeah. Probably cost next to nothing.

[00:34:52]>> Yeah, I know.

[00:34:54]>> The problem and I have this beef with new builds. There should be a cap on what they can sell them for based on what they've cost >> because they'll sell the same house in Newcastle.

[00:35:07]Like the same company has built a bunch of houses in Newcastle and they're exactly the same to the point where they've got the same road names.

[00:35:14]>> Yeah. Yeah.

[00:35:15]>> Yeah. And they'll sell one for 250 and one down here for 450.

[00:35:19]>> Yeah. Agreed, mate. Totally agreed.

[00:35:21]>> And it's like >> make it make sense. that the land hasn't cost you that much more that you need 200 grand a house. There's like >> nound houses.

[00:35:29]>> That's the only thing that would.

[00:35:30]However, that being said is when you're doing it on such a vast scale, i.e. a bul estate, that land won't be it will be expensive, don't get me wrong, but by the time you divy up over say 400 like 450, say 600 houses, >> the beauty estate, it's got to be 4,000 houses.

[00:35:46]>> It's colossal, mate.

[00:35:47]>> Yeah. But like the one in Mardford, >> by the way, ju just if anyone doesn't know Belelli estate, it's in Chelford. A free bed, not mid terrace, but a free bed semi- detached or like part part semi- detached is a half a bar. It's half a mill.

[00:36:00]>> 500 grand.

[00:36:00]>> Yeah.

[00:36:02]>> That's standard as well.

[00:36:03]>> They're not that big either, are they?

[00:36:04]>> Mate, there's nothing. They're not for half a million. There's not that much going on for them.

[00:36:08]>> If the land So that that Roford estate, I think it's about five or six hundred houses, right? Not the the the older one, the new one. What? Opposite the skull where they cut down that tree.

[00:36:18]>> Yeah. Yeah. It's four or 500 houses.

[00:36:20]They're still building there. Right.

[00:36:22]>> That land is >> Is it really that big?

[00:36:24]>> Yeah, it it will be. It will be.

[00:36:26]>> That road's going to be chocker. Are they putting a back end road on?

[00:36:29]>> Yeah. Yeah. Can it does? It will connect. It's not at the moment. It's closed, but it will connect out the back streets.

[00:36:35]>> Back street boys.

[00:36:40]>> That land is not going to have been more than 100 million quid.

[00:36:46]It wouldn't be more than 100.

[00:36:47]>> I don't know how how much is it going to be? I don't know.

[00:36:48]>> It wouldn't It wouldn't be anywhere near that. It' be a lot less than that. Yeah.

[00:36:52]>> How much? 10 grand. 10 10 million.

[00:36:54]>> Yeah. Probably. No, probably like six or seven.

[00:36:56]>> So, if we looked at six or seven, mate, my math's well off.

[00:37:01]>> 100 million's colossal.

[00:37:02]>> 7 million divided by 600 houses is only 12 grand a house.

[00:37:07]>> Yeah. Yeah. Yeah. Mate, we like they pull your pants down.

[00:37:10]>> Yeah. But then they're charging 200 grand premium.

[00:37:12]>> Yeah. It's because they're all private companies, isn't they? I think my my point was even if you times that by 10 and it was 70 million.

[00:37:19]>> This is my original in my head, it's still only 100 grand a house.

[00:37:23]>> Yeah. Yeah.

[00:37:24]>> But they're charging 200 grand a house more than they are up north where the land's cheaper.

[00:37:29]>> But the houses must cost the same to build.

[00:37:31]>> Yeah, they will.

[00:37:32]>> Cuz they're they're going to buy their bricks in bulk and >> Yeah, totally.

[00:37:35]>> You know, labor's the same. It's not cheaper to work up north as it is down south, you know, living wage.

[00:37:40]So, I think there should be a cap put on.

[00:37:45]>> That would make more sense, wouldn't it?

[00:37:47]But they won't because profits are driving, >> right? They're all paying someone. Some someone's getting a packet of cash somewhere in >> I'm going to fact check this after. I haven't fact checked it yet, but apparently, you know, Nigel Farage obviously reform, right, mate? He got he got a um >> he got a 200 grand bunts of JCB.

[00:38:08]>> What? The diggers? Yeah, the digger. Is it JCB? Who's the Brit? Are they British company? JCB >> think so.

[00:38:14]>> JCB gave him 200 bags and um he came out and afterwards and he's like right if obviously if I get elected any um any councils that I'm going to be in charge of obviously I'll um they're going to buy JCBs. That was one of his like mandates effectively.

[00:38:30]>> That's mental.

[00:38:31]>> That's crazy, isn't it? That's not the landlord is the reform >> uh person >> candidate.

[00:38:39]>> He won.

[00:38:40]>> Oh, really?

[00:38:40]>> Yeah.

[00:38:41]>> What? The landlord of this?

[00:38:42]>> Yeah. Yeah.

[00:38:42]>> Mate, how wild is that?

[00:38:43]>> Yeah. Everyone was on Facebook like, "Who the [ __ ] is he? Never heard of him."

[00:38:47]>> How did you know? Did you know before?

[00:38:49]>> No. I found out that he'd won on Facebook. Someone congratulated >> the winner.

[00:38:54]>> And then all the comments were like, "Who is he? Never heard of him." He's not on Facebook.

[00:38:58]>> He will be soon.

[00:38:59]>> Yeah. Yeah. because obviously you have to start doing council stuff but yeah I didn't know I didn't even know I was running >> but yeah know the um the house building mate is is is crazy you can literally go on right move and you can type in like a place up north and you can literally find new build houses identical to the ones built down here yeah for like half the price the price and I find it mental because I know they do like incentives to buy new builds they do like match your deposit didn't they or you know they'll cover like my mate Kurt They covered the stamp duty cuz he' bought a house before with his ex.

[00:39:34]>> He wouldn't have got the stamp duty holiday. But >> but even that even that right, what what did he save?

[00:39:39]>> Well, I worked out so he paid 440 grand for his house. Three free bed, three stories. So the footprint is not massive. It's just tall.

[00:39:49]>> Yeah.

[00:39:51]>> Bit like me >> if and the stamp duty would have been I think 40 grand something like 37 grand.

[00:39:56]>> Is that about right? I'm sure that's what he an awful lot of money.

[00:39:59]>> I'm sure that's what he said.

[00:40:03]Is it cuz he doesn't get any holidays?

[00:40:05]So it's >> No, he'll get like 2%. Is it two 2% is like 8 grand?

[00:40:08]>> Is it?

[00:40:09]>> Yeah. Yeah. Yeah. It won't be any more than that.

[00:40:10]>> I don't I don't know how much it is.

[00:40:12]>> No, it should be like 2%. So it's like 8 grand. So 8 grand.

[00:40:15]>> Yeah. So they waved 8 grand off of 440.

[00:40:17]>> Yeah, >> mate. You could You could have gone and bought like a much bigger house for 400 grand.

[00:40:25]>> What's the incentive to buy one?

[00:40:26]>> I don't know. It would have needed less deposit.

[00:40:29]>> Yeah.

[00:40:29]>> And would could have covered the eight grand.

[00:40:33]>> I I don't I mean obviously that they sell, don't they? People buy them.

[00:40:37]>> I from what like people I know have bought them say they just want something that they can move into.

[00:40:43]>> Yeah. Yeah. Yeah. Yeah. Rather than >> But it's like I'm very much like I'm looking for something that I can do work to and try and make 100 grand on within the first year >> and be out of it.

[00:40:56]you found anywhere?

[00:40:58]>> You position yet?

[00:40:59]>> I've been looking. I think I will be soon. Yeah.

[00:41:02]>> Yeah, next year. Early next year.

[00:41:05]>> Probably just before we go on our holiday and like just going to go all stressed out and >> you can't be in your mother-in-law's basement playing Pokémon all the time, bro. You got to move out eventually.

[00:41:13]>> No, she don't even know I'm there.

[00:41:14]>> Does she not? Does she not do your like little pizza rolls and that?

[00:41:16]>> No. No. No.

[00:41:17]>> Just not bang on the floor. Say turn it down.

[00:41:20]>> Your friends got to go home now.

[00:41:23]>> No. Yeah. I reckon early next year. And if I can find something, >> you know, 350 that needs >> decent amount of work.

[00:41:31]>> I see an incredible place in Chelwood for 300 grand. Needed work doing.

[00:41:34]>> Yeah, absolutely. Free bed as well.

[00:41:36]>> Probably an eight car drive.

[00:41:37]>> As long as I could do that.

[00:41:38]>> Yeah. Yeah.

[00:41:39]>> As long as we can live in it.

[00:41:40]>> I do it room by room.

[00:41:42]>> Welcome to hell, bro.

[00:41:43]>> Yeah, >> mate. Welcome to hell.

[00:41:45]>> In my head, I'm going to really enjoy it, >> mate. You all be living here. You all be at the unit. I promise you.

[00:41:52]No, to be fair with you, you're in a golden position where like you can you can you could be doing the work while they still stay at >> Well, I said to Zo, like we'll probably do we'll probably do >> depending on how old the property is, electrics.

[00:42:04]>> Yeah. Yeah.

[00:42:05]>> Like and plastering.

[00:42:06]>> Yeah.

[00:42:06]>> So, we'll rip it out electrics plastering >> before we move in.

[00:42:11]>> Yeah. Yeah. Mate, I'll be entirely honest with you, bro. You might as well just like use use the house you're in at the minute. just rip it apart because like >> Yeah, but I'm not gonna have the money to do I'm not gonna have the money to do it all up front unless I borrowed it.

[00:42:24]>> Yeah. Well, yeah.

[00:42:25]>> Which I could do.

[00:42:26]>> Which I could do.

[00:42:27]>> Yeah, you could do. It's just >> just get it all done in a month, but then like as soon as it's done, I'm going to want to sell it.

[00:42:33]>> Do that then.

[00:42:34]>> But then like it's pointless.

[00:42:35]>> Don't move out.

[00:42:36]>> Yeah, >> just do that. Just just just do a flip.

[00:42:39]>> Yeah. But then like it's going to be there.

[00:42:41]>> No, you need my wife's going to be like, "We need to move into it. We've bought a house."

[00:42:46]be like, "No, no, no. I need the money."

[00:42:47]>> You need to hold it for six months.

[00:42:49]>> I need the money, G.

[00:42:50]>> You need you need a uh you need to be um on the registry there and you need to hold it for a minimum of six months before you sell it. Otherwise, you get slapped with >> Oh, do you different tax? Yeah. Or I think it's a capital gains. But if it's your own residency, you don't pay that.

[00:43:03]>> Okay.

[00:43:03]>> And for it to be your own residency, you need to be on the pole. Is it pole register? Register poll whatever.

[00:43:09]>> Yeah.

[00:43:09]>> Um and six months. Yeah.

[00:43:14]>> But yeah. P, >> mate. To be fair, doing it is great.

[00:43:18]It's a great It's a great experience, mate. How are we? How are we here?

[00:43:20]>> I want to build a garden room.

[00:43:21]>> We got we talking about window cleaning.

[00:43:23]>> That's what I want to do.

[00:43:25]>> Really?

[00:43:25]>> That's like I want to build a garden room.

[00:43:27]>> Is that the next flavor?

[00:43:29]>> Yeah, but >> my mother-in-law said I could build one at home. I was like, I ain't paying for one in your gaff.

[00:43:38]>> Yeah. I can't take it with me.

[00:43:40]>> It's not really a thing you build in someone else's house, is it?

[00:43:42]>> I like if you pay for the materials, I'll build it. I'll have a great time.

[00:43:46]>> I reckon you'd be surprised there.

[00:43:47]>> She ain't bothered about having one.

[00:43:49]>> Is she not?

[00:43:50]>> No.

[00:43:51]>> Cuz like re realistically when you add it up, even if you're building it yourself, you're probably still six or seven grand in materials.

[00:43:59]>> Yeah, potentially.

[00:44:00]>> Like it's the it's the the doors and the windows that are going to slap you.

[00:44:05]>> So, it's like a UPVC patio door.

[00:44:08]>> Well, that's a grand, isn't it?

[00:44:10]>> Cheap ones are grand. Yeah.

[00:44:11]>> Easy. Yeah.

[00:44:12]>> Or like if you go buy a fold, you know, three or four grand probably.

[00:44:15]>> Yeah, exactly. That >> then you need a window 500 quid >> or 350 or whatever.

[00:44:21]>> Yeah. No, it does add up.

[00:44:23]>> But the nice thing is it all just goes in a timber frame. So I could buy the windows and the doors first and build the room around.

[00:44:30]>> That's the thing as well. I've got a So I've got an old timber porch, right? And it's like the way it was built was wild.

[00:44:35]It's not timber how you think. It's like thin like ply. You could kick the panels out of the bottom. I don't know why they done it like that, but that's how they done it.

[00:44:42]>> That was all the craze, was it?

[00:44:43]>> Yeah, exactly. So, I was looking at it thinking, "Oh, I'll have to I'll have to rebuild it out of brick." And then I'm sat sat there thinking to myself, "Mate, I could just do that out of timber."

[00:44:53]>> Yeah, >> I could just do a timber porch. By the time you clad it, you ain't never going to know, >> mate. You could have those nice exposed oak square.

[00:45:02]>> Hi, it's Bill Ricky Cleaning and Supplies. If you don't know us, we build and supply waterfed pole systems. RO units, van setups, static systems, all the gear window cleaners actually use day in day out. The main thing with us is we're not just shifting boxes. We customize and build systems to suit you and how you work. Whether you're just starting out or running multiple vans, everything's built to be reliable, easy to maintain, and made to last. We're based in Essex, but we supply across the UK, and we are always happy to have a chat and help you figure out what setup actually works for you and your business. If you do need anything, check out Biller Ricky Cleaning and Supplies and use promo code unclean for a discount. Right, let's get back to the episode.

[00:45:53]>> You know, the thick ones are like that.

[00:45:55]Thanks.

[00:45:55]>> Yeah, just open it up.

[00:45:58]>> So, have the second door as the front door.

[00:46:01]Yeah.

[00:46:02]>> And then just have a nice like oak overhang.

[00:46:04]>> Yeah. The only Yeah. The only thing like a porch. The only thing Yeah, I know what you mean. Yeah. Like an open porch.

[00:46:08]The only thing I wanted is like it's handy obviously like to kick all your shoes off and that >> and there is electric out there.

[00:46:13]>> You could just then build build a couple of like brick walls that only come up to >> Oh, that'll keep that keep a bit of weather out, won't it?

[00:46:21]>> Yeah.

[00:46:22]>> Yeah. Yeah. However it works out, mate.

[00:46:23]However it works out.

[00:46:25]>> But it's mate, so far so good. Floor's gone down in my place now. I think I mentioned that, mate. She's nearly there.

[00:46:31]>> You're swimming now, ain't you? You're pretty much done.

[00:46:33]>> Pretty much.

[00:46:34]>> Yeah, >> mate. It's good. It's a nice feeling.

[00:46:37]>> When's it going on the market, >> mate? Hopefully soon. I'm not even joking. I' I'd cash it. I would cash it and go. And like like I want to I want to I want to scratch the itch while I'm itching.

[00:46:48]>> Yeah.

[00:46:48]>> Like I don't want to sit in there and like wait and then like things start happening.

[00:46:52]>> Do you think cuz your mom's got the one next door?

[00:46:56]Yeah.

[00:46:56]>> Yeah. Yeah.

[00:46:57]>> So she's done a lot of work. She's in and out. Does she got to hold hers for six months as well then?

[00:47:03]>> No.

[00:47:04]>> How does that work?

[00:47:04]>> No, no, no. She No, she's just going to pay it.

[00:47:06]>> Oh, okay. Fair enough. Um, do you think that the work she's done, which is obviously a little bit more than what you've done so far?

[00:47:13]>> Yeah. Is >> in terms of what?

[00:47:15]>> Like she's put new windows in.

[00:47:17]>> Oh, yeah. No, I'll be doing all of that.

[00:47:20]>> But yeah, I know you will be. But do you think that's um suppressed?

[00:47:27]So, like if she hadn't done that one, yours would almost be like the best out of that row because of what you've already done.

[00:47:33]>> Yeah. Yeah.

[00:47:33]>> So, now that she's gone like over the top, is it suppressed the amount of money yours is worth, do you reckon?

[00:47:39]>> No, I don't think so. I don't think so.

[00:47:41]>> Cuz people are like going to compare.

[00:47:43]>> Yeah. No, it's a it's a very valid point, but I don't think so. I think they're both going to be individual and Yeah. I think they're both going to be pretty nice to be honest with you. I mean, I was going always going to have a ceiling anyway because mine's mid terrace.

[00:47:54]>> Yeah.

[00:47:54]>> So, I was always going to hit a ceiling.

[00:47:55]She's got a little extension on hers as well.

[00:47:57]>> A little extend.

[00:47:58]>> But yeah, no, I was always going to hit a ceiling, which I'm ultimately going to hit.

[00:48:02]>> You smashing out a garden this weekend, you >> hire a little rotivator.

[00:48:07]>> Hire a little rotivator and then just get >> m the fences look [ __ ] quality.

[00:48:11]>> To your brother on Saturday.

[00:48:12]>> It does look pretty cool. It's come, mate. It's just coming along.

[00:48:15]>> Yeah, >> it's just that's it now. It's like, but I just need to keep the keep my foot on the gas because now as soon as soon as the electrics was done and we had water and the like the bathroom and the heating and everything, it was like, mate, I can chill now.

[00:48:25]>> Yeah, but mate, enjoy your kid.

[00:48:28]>> Don't don't no, >> you don't have to, >> mate. Don't make me cry.

[00:48:33]>> You don't have to like, you know, couple of weeks just enjoy yourself.

[00:48:37]>> Yeah. No, this is >> get into the swing of it. You don't have to worry about the house. It ain't going nowhere.

[00:48:41]>> Yeah. So, but no, mate, I'm buzzing. I' I'd like to I'd like to get the house literally there. Yeah, it's it's not far off and then once it's there. Yeah, I'd sell it.

[00:48:48]>> Yeah, >> I would. Yeah, put it on the market, get it gone >> and then Yeah, just just >> on to the next >> ultimately. Yeah.

[00:48:54]>> Would you go as big again with the windows?

[00:48:57]>> No, not size. I mean like with the renovations.

[00:48:59]>> Yeah. Yeah, mate. I'd probably do more.

[00:49:01]>> I've learned a lot. I have learned a lot. And yeah, nothing mate. Nothing.

[00:49:05]>> Do you remember like when you was inside it, you was like, I'm never doing this again.

[00:49:09]>> No, no, no, no.

[00:49:09]>> And now you're back out of it. You're like, yeah, let's go.

[00:49:12]>> No, no, no. And I tell you why. And I tell you why. Because I've learned so much. I've learned what to do and what not to do. And mate, the absolute golden rule >> not to renovate properties.

[00:49:19]>> No, no, no, no. It's not. I don't think it's that difficult to be honest with you. I really don't. The golden rule to do to live by is not to live in it. And that is I know it sounds so easy and so simple, but that is it. Yeah.

[00:49:31]>> Just don't live in it.

[00:49:33]>> So I said just go and get an Airbnb for a month or just stay in a premier in anywhere. If you can have a shower and it's got heating and it's got a bed and you ain't caked in dust, mate, you're golden. I would have had that done ages ago if I weren't living in it.

[00:49:46]>> And that's the God's honest truth.

[00:49:48]>> So, I want to get the windows up a little bit more obviously. Um, I probably want to get I'd like to get a member of staff potentially this year. See how it ends.

[00:50:00]See how it works. I don't want to overe the pudding, but see how we go. And if I can get that and I can just ease off a touch, then I can do a house rena a lot more.

[00:50:10]>> I.e. the next one. Yeah. I could be more like there with it. And obviously the MKM ain't going to take a punch.

[00:50:15]>> You know what will happen?

[00:50:17]You'll get you get the staff member. As you get the house to a sellable position, you sell the house. You'll find the next one. And as that goes through, your business would have just done that little bit more where you're both out all day again.

[00:50:34]Or >> I'll be like, I'll take that 10 grand and I'll just spend it on leaflets and I'm just back in square one.

[00:50:42]Yeah, >> but like even that even that to a degree like I'm sitting there and I'm like it's a bit of a win. It's well it's not a bit of a win. It's a massive win because I'm sat there and I'm like I'm working out the equity in the gaff, right? And it's like I've probably added 70 bags to it and I'm like mate that's colossal. If I reorggaged and took 10 out even 10 >> that's going to transform MKM.

[00:51:02]>> Yeah.

[00:51:02]>> Wouldn't it like a massive leaflet drop?

[00:51:04]Even 20 mate if I took 20 out it'd be like be unbelievable.

[00:51:07]>> Yeah. about 200,000 leaflets near 150 to 200,000.

[00:51:12]>> It's mate, it's just a nice nice little string to the bow. Really?

[00:51:15]>> Yeah.

[00:51:15]>> But yeah. No, going back to the original thing we was talking about. I'm I'm ready to I'm ready to sell.

[00:51:20]>> You're a great bad you.

[00:51:21]>> Yeah.

[00:51:22]>> I think you'll be getting one of my leaflets.

[00:51:24]>> Really?

[00:51:25]>> Yeah. So, you need to let me know if you get one.

[00:51:27]>> Yeah. Sweet.

[00:51:28]>> It's a G- checking >> if you don't.

[00:51:32]>> Yeah, >> mate. It's good.

[00:51:33]>> There's only 800 people in Great B.

[00:51:36]>> 800 houses. There's not that many.

[00:51:38]>> No, >> it was a >> That was one of my Because I'm doing all the little small ones, isn't I?

[00:51:42]>> Yeah.

[00:51:42]>> And that was Great Bad was on its own.

[00:51:45]Yeah.

[00:51:46]>> I'll fact check it for you in a minute.

[00:51:47]>> Yeah, mate. It's a cool little area. It was apparently it was made it was called the Mark Coney Estate.

[00:51:53]>> And Mark Coney was apparently a radio manufacturer.

[00:51:57]>> Okay.

[00:51:57]>> You know, >> the Coney Radio.

[00:52:00]>> Is that even a thing? Coney radio?

[00:52:02]>> I don't know. Sounds right.

[00:52:03]>> As you drive into Chelwood, it says birthplace of radio. Mark Coney. Yeah, it just says birthplace of radio.

[00:52:09]>> Yeah, that's >> it say birthplace of Coney Radio.

[00:52:12]>> No, no, no, no, no. It was birthplace of radio and that was that was his estate.

[00:52:16]So basically what he done was >> you know what I thought it was just where like >> mate can finish started.

[00:52:21]>> No, no, no, no. But he had a massive factory apparently. Yeah.

[00:52:27]>> And it was like it was ginormous. And what he done was he had a chat with a council and funded >> partly that estate just to house his um >> employees.

[00:52:36]>> Employees.

[00:52:37]>> Hey mate, that's mental.

[00:52:38]>> That's how big is his that's how big his man like his company was.

[00:52:41]>> That's cool.

[00:52:41]>> That's wild, isn't it?

[00:52:42]>> Yeah.

[00:52:43]>> I've reached out to him and be done with sponsors. Do you >> reckon we could do that like when we got loads of customers?

[00:52:47]>> What?

[00:52:48]>> Just reach out to the council and be like, I've got four staff members. Can we like invest in in some houses? We just like build one HMO.

[00:53:00]>> Maybe one day.

[00:53:02]>> Oh, that would be crazy.

[00:53:03]>> But yeah, other than that, bro, just plotting along.

[00:53:06]>> Just plotting along.

[00:53:08]>> Just need to get this um get this next couple of weeks out. I've got a roof on and then I'm nipping down to Cornwall to see George Williams.

[00:53:14]>> He's um he's loading up a load of work.

[00:53:16]>> Doing a week with him, ain't you?

[00:53:17]>> I'm doing three days with him.

[00:53:18]>> Three days.

[00:53:19]>> And then we got s we're we're free on the Saturday. So I think we're going to go to that. Um um Adam Project or Eve Project. Eden Project. Yeah. Yeah. Eden Project.

[00:53:27]>> Adam.

[00:53:31]>> Yeah. Yeah. Apparently there's a train there. So I'm all over it.

[00:53:34]>> Yeah. J James.

[00:53:35]>> James George.

[00:53:36]>> George know James went there. George knows all the facts, don't he? He's going to He's been there a few times, I think.

[00:53:40]>> Yeah. So I think it's on his doorsteps.

[00:53:42]I'm going to go down there, mate. See him. But yeah, he's loading up the worksheet. So mate, this month's killer.

[00:53:46]>> You have to geck him if he ain't working well, >> mate. Imagine I go down there and I'm at my depth. He's only just got to 500 a day >> really >> based off the back of the podcast.

[00:53:55]>> Yeah. No, it's good stuff.

[00:53:56]>> Come on.

[00:53:57]>> It'd be interesting really to to see to compare window cleaning to be honest with you because he's like he always says to me like it would be nice to do a day with you like to see where you're at cleaning windows. Well, I mean he always goes on about doing a day with you. But it' be good to it'd be good just to work with someone and just compare >> Yeah.

[00:54:13]>> what you do and how you you know what I mean? Like how many how many corners do you cut, bro?

[00:54:17]>> Yeah.

[00:54:18]>> That's the bottom line.

[00:54:19]>> Yeah. How quickly do you get in and out?

[00:54:21]>> Yeah. Yeah.

[00:54:22]>> Like mate, do do you miss >> more splash or more dash?

[00:54:25]>> Do you miss like what do you call it? Um frosted glass on Fridays.

[00:54:29]>> Yeah, that was it. Frosted Fridays.

[00:54:31]>> Frosted Fridays. Is that is that Telly Fridays, >> mate? If you've got if I if it's a Friday and it's an early day, I'm not doing your frosted glass, bro. I'm just giving it. I'm joking. I'm joking.

[00:54:41]>> You're not joking.

[00:54:42]>> Frosty Fridays are a big seals wiped, >> mate. Frosted Fridays is I'm all over it.

[00:54:47]>> Do you not do that? I might have been known to skip one or two, >> mate.

[00:54:51]>> But I don't skip them on Fridays. I just skip them if you're a [ __ ] and don't pay me on time.

[00:54:56]>> No, Frosted Fridays are a thing.

[00:54:58]>> Like I actually like I'm like slowly egging people on. So like I'll skip I won't skip a normal window cuz that's just that's bit blaso.

[00:55:06]>> No, you can't skip normal windows. No, but frosted glass if you're not paying me like in a reasonable amount of time.

[00:55:11]Like it's taken you two or three weeks to pay and I've had to remind you a handful of times.

[00:55:16]>> Yeah. Yeah. Yeah, >> I might skip one of the frosted windows next time, but I'm hoping that you'll contact me and go, >> "Right, you've missed the window."

[00:55:23]>> I'll be like, "Yeah, you missed the payment.

[00:55:26]>> You missed the due date, >> mate. No one's clocking that. No one No one's ringing you up saying, "No, mate.

[00:55:30]You missed my frosted glass. You can't even see."

[00:55:32]>> It'll happen. It'll happen. And then I'll tell you about it and it'll be the best day of my life. And I've got two kids and I'm married.

[00:55:41]It'll happen. I'm telling you, >> I'm going to G-check them so hard.

[00:55:47]>> What? When they message?

[00:55:48]>> Yeah. Like, you missed the window, mate.

[00:55:49]You missed your due date.

[00:55:52]>> Where do we go from here, bro?

[00:55:53]>> Yeah. Yeah. Yeah. Like, I'll stop missing windows when you stop missing the due date.

[00:55:57]>> How about that?

[00:55:58]>> Just put it in your T's and see. So, every day you miss payment, I miss a window on the next claim >> because No, because that that is actually does make sense. It cost me money to send you your reminders.

[00:56:07]>> Yeah, that's if I've had to send you five reminders.

[00:56:10]>> Yeah. Yeah.

[00:56:11]>> I don't know how much that costs. It's like four pier credit in it or something. So, it's like it's good quid >> plus admin.

[00:56:18]>> Plus admin.

[00:56:19]>> Yeah.

[00:56:19]>> Plus, I'm looking at it getting [ __ ] pissed off and it's boiling my brain.

[00:56:23]That's got to be worth something.

[00:56:25]>> Divide that by the cost of your clean.

[00:56:27]It's definitely worth at least one window.

[00:56:31]>> Oh, mate.

[00:56:31]>> M I might actually just start doing that. Like literally missing the biggest non-frosted window.

[00:56:36]>> Just miss the front door. Just something colossal or just pick the worst one and miss it. Yeah, just like the one with all the bird [ __ ] on.

[00:56:41]>> Do you know what?

[00:56:42]>> And then [ __ ] my hand and throw it on the window >> just for added effect. Right. I put a poll out this week and it was an interesting one. Right. So, squeegee for me. Okay. At the minute is they're mapped. I do the optimized drive and I'm like >> coming to the end of the road with it.

[00:56:59]I'm like this has to change now because this is just chaos.

[00:57:01]>> Just kill yourself.

[00:57:02]>> Yeah. I'm like I'm literally driving past jobs and I have to quickly just pull in all the rest of it. Anyway, so we asked the C we asked the um we asked the Discord, do you plot your own routes house by house or do you use your CRM's optimized drive? There's 21 votes on it, right? 16 pe 16 votes.

[00:57:21]They plot their own routes. Only five people use use the optimized drive.

[00:57:28]be interesting to know for five people that use the optimized drive how many jobs they're optimizing >> because I feel like if you're less if you're slightly less um compact the optimized drive does work really well but it's when you get really compact that it it starts being difficult because it wants to take you on all the left left hand turns and then on all the We we need we need we need these to reach out and actually tell us this because there's like I've heard loads of things >> just I'm sure someone told me that. I don't know if it's fact. I don't use it cuz it's [ __ ] >> Yeah, it's terrible. It is terrible.

[00:58:13]>> Abacus is in there.

[00:58:14]>> And here's a word from our next sponsor.

[00:58:16]Squeegee.

[00:58:18]>> No. Um >> do you need optimized driver?

[00:58:20]>> I'll be honest with you. It's just interesting to know because I I didn't realize plotting your own roots was that much of a thing. I'll be entirely honest with you. So when I cuz we cuz we had the photo booth company >> and I used to do it for that. For me it was like second nature.

[00:58:35]>> I didn't even know about the optimized drive or how it worked.

[00:58:38]>> Yeah.

[00:58:39]>> Like I was just plotting my own route from day one.

[00:58:41]>> Yeah.

[00:58:42]>> And like on a map where's the next closest one?

[00:58:47]>> What? From day one you've done that?

[00:58:49]>> Yeah, >> mate. I wish I'd done that. I've not I'm not like >> but that's what before you turned up here today. That's what I was doing for the rest of the week. Took me like an hour.

[00:58:58]>> Really?

[00:58:58]>> Yeah. But like once you once you work out once your brain knows how to do it.

[00:59:03]>> Yeah. Yeah.

[00:59:04]>> Like you'll save so much time, >> mate. It's insane. It's crazy, mate.

[00:59:07]That optimized driver has got me like punching my steering wheel. Yeah.

[00:59:10]>> It's the most infuriating thing.

[00:59:12]>> Knowing the area as well helps. So like when we do south end, you know, you've got all the up and downies.

[00:59:18]>> Yeah. Yeah. it. The optimized drive will take you to, you know, the next closest one, but it doesn't take into account the oneway streets, so you have to know.

[00:59:30]>> Yeah. Yeah.

[00:59:30]>> You can zoom in. There's a little arrow.

[00:59:32]>> It's quite bizarre how I don't want to I don't want to [ __ ] on it, but it is actually quite bizarre how backward it is. Like it lit like >> Yeah, but it's it's like it's just AI, right? Like AI can't know logic. Like human logic.

[00:59:46]>> No, mate. Like I I I don't know how to explain it, mate. It actually has me driving past jobs.

[00:59:51]>> There'll be a way. There'll be a reason it's doing that, though. Do you know what I mean? There'll be some sort of like mathematical reason why it's doing that, >> but it's not the logic isn't >> that one's closer on a bird's eye view.

[01:00:04]So, that'll be quicker for you to get to.

[01:00:06]>> There will be a weird reason.

[01:00:08]>> It'll be like it might even know the speeds of the roads. So it'll be like, well, you can get to that one down there because it's on a 60 mph road and it's two miles away, but that >> I know you, >> you know, the one the one miles away is only on a 30 mph road and there's lots of twists and turns.

[01:00:27]>> So the straight road at 60 is going to be quicker, >> but in reality, >> you've gone past the job.

[01:00:34]>> Yeah.

[01:00:34]>> But you just want to go to the next closest one.

[01:00:36]>> Yeah. But no, it's it's it's I mean, it definitely does pay. Hopefully they'll re see this and explain it.

[01:00:44]>> I don't think we hold that much weight, bro, to be honest with you.

[01:00:48]>> I don't know.

[01:00:48]>> I like to think we do.

[01:00:50]>> I've been chatting with spotless water.

[01:00:52]>> But no, it's um it definitely is worth it's going to be a thing that now I'm going to do because it's just it's just been one of them things that is just so annoying.

[01:01:00]>> It's good to get into the habit of it, especially when you get staff because I know some people just assign the work and then let the staff member do the organization, >> work out how they want to do But then I just think like >> that's just leaving yourself open is it >> to a load of [ __ ] shows >> like Elliot has done it done it for OMG I think a few times >> so he's got rough understanding but I've got him to do it a couple of times and it's been 90% good >> but then there's still been the odd job that's like not in the right order and I think it's just it's not like a error on his side. I think he's just missed one.

[01:01:32]>> Yeah. He's just skinning the game. like that that can cost 25 minutes.

[01:01:37]>> Yeah. Yeah. Totally.

[01:01:38]>> If if your next one's like 7 minutes away, but you've got two that are closer >> and then you got 7 minutes back to the two that are closer.

[01:01:45]>> Yeah. Yeah. For real.

[01:01:46]>> You know, you're 15 minutes down. That's a job.

[01:01:50]>> Absolutely. It is.

[01:01:51]>> Mate, do you remember when we used to like measure stuff in how many bags we could buy and now it's like how many jobs we can do?

[01:01:58]>> How many bags?

[01:01:59]>> Yeah. Of coke.

[01:02:02]Do you not still do that?

[01:02:03]>> No. No. I grew out of that.

[01:02:05]>> Now I do it with jobs.

[01:02:07]>> So he's like, "Do you want to go cine?"

[01:02:08]And I'm like, "No, that's 10 jobs, bro."

[01:02:10]>> Mate, why am I going to go there?

[01:02:12]>> Two hours. That's 10 jobs. There's 10 new build estate jobs, bro.

[01:02:16]>> I'm not doing it.

[01:02:19]>> But no, mate. What quotes you got?

[01:02:20]>> I haven't got any, bro. You got slacking on the quotes. And you know what it is?

[01:02:24]It's because I've started watching fights on [ __ ] Instagram and now my feed's just full of people punching each other.

[01:02:31]So, I haven't had any quotes coming up.

[01:02:35]So, yeah, I've been slacking.

[01:02:38]But you've got a good one, right, >> mate? I've got a belter.

[01:02:41]>> Apparently, it's a Russian proverb.

[01:02:43]>> Is it in Russian? No, I won't understand it.

[01:02:45]>> No, no, leave it.

[01:02:47]>> Never feed a horse you don't ride.

[01:02:51]I think that I think that's solid. It's very good.

[01:02:53]>> But then, how would you ride the horse if you don't feed it first?

[01:02:56]>> No, you're eat you're feeding your horse, in you. But in terms of business, you know, like do you know like the all the horses we come across every day? It means like don't give them the carrots or the polos.

[01:03:09]>> No, I was I was looking at I was thinking to myself that just makes total sense. Like if you're entertaining something, it's a service you need to drop. It's like I don't really want to do it, but I'm going to entertain it anyway. It's like >> I totally get that quote and I do agree with it, but also I think sometimes you have to feed the horse to ride it.

[01:03:29]Dep. It all depends on the saddle, >> on the size of the horse. Do you >> say they're big enough? Me and you can both ride.

[01:03:36]>> The bigger horses love the food >> and they're usually more grateful.

[01:03:41]>> The big last [ __ ] quote I bring you, bro.

[01:03:52]That's the last quote I bring you. See that, bro? See us out, horse boy.

[01:03:59]>> When you want to ride horse, eat food or something like that. Thank you so much for watching another episode of the Uncleanables podcast. I've been Ryan.

[01:04:08]>> I've been Dan.

[01:04:09]>> And remember, stay cleaning.