Police Surprise Woman During Her Bank Scam

Added: 2026-05-30

[00:00:00]This is my first time and here I am.

[00:00:02]Like I'm sorry. You're going to jail.

[00:00:04]Somebody booked me. Why would this woman think it was okay to steal a real person's identity, take their credit card, and drain their bank account just because a stranger she met once made it sound easy?

[00:00:16]No.

[00:00:18]Come on over here and have a seat.

[00:00:21]You got to do anything?

[00:00:22]No, he has my ID. Okay. What car you driving? I came in an Uber. Came in an Uber, okay.

[00:00:27]>> Yeah. Can you turn on your hang on with your phone?

[00:00:30]Turn it on. Okay. No, no, turn it off.

[00:00:33]Can I have my phone? No.

[00:00:35]Okay. Is this the only ID that you have?

[00:00:37]Yeah. Okay. That's what I'm saying, what's going on? I'm We're just trying to figure that out. We got a call like like is it right now? Completing investigation. Doesn't mean anything's going to happen. We just got to figure out We got a call. We got to talk to them and see what's going on, okay? Oh, okay. I'm like I'm just a little confused cuz I'm here on a work trip and I'm like Okay. What do you do for work?

[00:00:54]I do um cabinet work. Okay. From New Mexico?

[00:00:58]Yeah.

[00:01:00]Why are you in New Mexico right Okay. Yeah. So this assistant manager, um she just walked out. Um she was a little bit nervous. Mhm. I could kind of tell. So then she comes up, she goes, "Hey, I'm going to do a cash advance." I said I looked at the ideas, I was like, "Okay." Yeah. So for how much? She says five if I can, three if you can you can do it. And I was like, "Okay, well, give me just a few moments while I look at that for you."

[00:01:24]So I just messaged your manager group chat. Um they've we've had her trying to do this multiple times. Mhm. Like at other branches, so it was like a lookout. So then um my ABM, Michael, came over.

[00:01:37]>> [music] >> And he had the license and the card, so then he could go back and look at it, and then I just made small talk. What is it that you guys are looking to do? Like what has she done? I know you said that she's like I'll be in like a what what has she done?

[00:01:49]Two days ago or a day ago she came in doing a cash advance for 3,000 Mhm. with a newer teller that was here. So she processed it for her. But this time she was trying to do one for three or five.

[00:02:02]Mhm. Like whatever she could get off the card. Okay.

[00:02:05]And she's using multiple IDs. Fake IDs?

[00:02:09]Fake IDs. So, basically she's been going around to different Fair Winds banks showing different types of IDs trying to get cash advances. Okay. So, she got she got cash out three times from that location. About 3,000 I think it was though. I wasn't here, but that's what I heard.

[00:02:26]She's providing her little card.

[00:02:28]>> her ID and then the business card.

[00:02:30]>> 2019 everyone? No, so she's going to use the picture. No, but that's the that's not the same picture.

[00:02:38]I think so.

[00:02:40]Did she Did she get a cash advance? Look at the eyes. Use Use your fingerprint scanner.

[00:02:44]I want to find out who she is. What's your name again? My name is Emily Hancock. Okay, and your date of birth?

[00:02:49]It's 4/20/81.

[00:02:51]Say it again, sorry. It's 4/20/81. Okay.

[00:02:54]Police officers, right? We try to identify everyone that we come in contact with and stuff like that. So, I'm running your information right now.

[00:03:01]Right now I'm having a little hard time finding your information. Could be because it's out of New Mexico. It's possibly could be the reason why.

[00:03:07]Um we have a fingerprint scanner that can do that. It'll be expedite this, get you out of here much faster. Good with doing that?

[00:03:13]I guess. Yeah. So, we're just going to grab it real quick, okay? Okay. Cool.

[00:03:17]Can I have my phone? No. We're doing we're coming we're we've got an ongoing investigation right now.

[00:03:21]So, right now you're out of the plane and you cannot use your phone. Okay? And I'm going to say this to you as well.

[00:03:27]If you lie about your identity, you're going to go to jail.

[00:03:31]Do you understand me? I'm going to be straight with you.

[00:03:33]So, don't play this game back and forth with us. All right? If we give you we're going to I'm going to have you give any information, if at any point you lie about it we're going to find out. Do you understand?

[00:03:42]You're going to go to jail.

[00:03:43]It's as simple as that. There's no other way around it. Do you understand? So, this ID that you handed me is you. No, it's not. It's not you. No. What is your real name? My name is Tabitha.

[00:03:53]Tabitha? Mhm. Okay. And your last name?

[00:03:57]Pagan?

[00:03:58]When you use somebody's information and it comes back to a real person, you have now committed a felony crime.

[00:04:04]I'm just making you very aware of that.

[00:04:05]So obviously she's using someone else's ID multiple times most likely. I'm going to obviously do that and then she also provided this credit card as well.

[00:04:16]It sounds like it. I mean she's uttering like a And then what you can do is just um Call financial crimes.

[00:04:24]>> an email to them. So for today if anything, obviously do an alpha with what they're saying and then 10-15 or for let's see if she admits to this one as well. Yeah, cuz they're they're coming back to real people so there is a specific statute for that.

[00:04:35]>> Yes. I just want to let somebody >> You're not let Listen, you're not letting You're detained. 100% you're detained.

[00:04:42]We don't know yet, but you're not using your phone, you're not going nowhere.

[00:04:46]It's not going to happen. No.

[00:04:48]Okay? When you This is what you decided to do. Now we're here.

[00:04:52]Okay, but you're not using your your phone. Your phone is now in our possession.

[00:04:55]I get it, but I just wanted to let somebody know that I would be You just need to sit tight and you need to relax. And you need to wait for us to get done with what we're doing.

[00:05:13]Who are you texting and when? Who are you texting and when?

[00:05:16]I told you to to get the phone. My family. Okay.

[00:05:19]Once we uh do what we got to do, we'll talk to you about what's going on today.

[00:05:22]Right now we got to do a few other things to identify you. Right now, listen to me.

[00:05:26]We'll we got to do some steps before we and then we'll just explain everything.

[00:05:30]Right now we're just identifying you.

[00:05:32]That's all we're doing right now. Okay?

[00:05:34]So you just Everything else will be explained in a minute.

[00:05:37]I just wanted to let somebody know.

[00:05:41]I can't let anybody know that I'm We already told you that. No. How How How old are you? Are you Are you Are you a minor? No, I'm just 38 and I just want to let somebody know cuz I've never been in trouble. Yeah, so I'm just going to check in here, make sure you give us the right identity this time. I told him I have my ID on me. Okay, where's that ID?

[00:05:59]In my purse, but they took my purse.

[00:06:00]>> Okay, are you cool if I go ahead and grab it? Can I go in my purse to get >> just don't We haven't seen what's inside of it. You know, it makes a threat.

[00:06:06]Right. You understand why we let you handle it. Okay.

[00:06:11]Have you ever been arrested before?

[00:06:12]>> No. Okay. I've never been in trouble.

[00:06:15]And now we're going to do your left thumb.

[00:06:17]So, what I was telling him, I'm like, "This is my first time." And I only like did it cuz I was desperate right now.

[00:06:25]And that's how you were able to withdraw $3,000? Uh yeah, that's the transaction she got yesterday. Did you guys report that incident yet or no?

[00:06:34]We didn't know it was fraud yesterday and then it So, the memo came out last night about other branches seeing her cuz they're going other places with different names asking for different amounts. So, they started coming back out and then the young lady caught it today. All right, Miss Vangon.

[00:06:47]Police officers are here, so obviously we are investigating, correct? I'm not going to lie to you. I'm going to ask you some questions just to clarify. Just like I got their story, I want your story as well, right? Okay. So, what's going on?

[00:06:58]Um I was just doing this because I'm in like financial straits. And that's why I did it the way I did it. It wasn't like something that I wanted to do.

[00:07:07]Okay.

[00:07:08]>> And here I am. Your financial straits, how What What gave you the idea to even do this?

[00:07:15]Somebody made it sound so sweet. Like just hearing it from other people and Yeah. And I was just like, "Maybe I'll just take a risk." Cuz it's something that I've never done. I mean, I don't do anything like this. I don't ever get into trouble. I've never been in trouble. So, it's like you know, you follow the wrong footsteps and here I am. Okay.

[00:07:34]Who Who told you to do this?

[00:07:36]Just people. Like I've heard people like doing it, seeing people doing it. And Like, Like what I'm saying, like I've seen it like movies, you know? Like those are the type of things that like How many times How many times have you done this? This is my first time.

[00:07:51]>> Your first time?

[00:07:52]>> this is like my first time. This is my first time and here I am, like Yeah, she's been to multiple different places trying this. Multiple of ours different trying >> Do you have any pictures from other banks besides this? Our fraud team can get you pictures from other locations.

[00:08:05]>> like, you can't tap in by yourself, man?

[00:08:07]My goodness.

[00:08:10]Thank you. That's that's her.

[00:08:13]That's from yesterday, you said, right, ma'am? Yes, ma'am. Where are you getting these IDs from?

[00:08:17]It was given to me. From who? It was given to me from a person. I don't even know him. Where did you find?

[00:08:24]I didn't find him. It was just like from a person, like and then they went to that person and then it was just like Okay.

[00:08:34]>> They gave it to me. So I understand it may be that you're not trying to like throw something under the bus, but like I said, at the end of the day, we're talking to you. We're not talking to these other people.

[00:08:43]>> That's what I'm saying.

[00:08:45]>> And this story is not making any sense.

[00:08:47]>> No, no, no. I'm This person didn't just walk to your house and say, "Hey, here's this credit card. Do this at the bank cuz you need some extra cash."

[00:08:55]There had to have been something set in motion. No, no. Literally, that's how it was. And I Someone just walked to your house.

[00:09:02]>> no, no, no. The person The person I met them one time, okay? One time and one time only. And then he was like, "We can do this." And then it was just like that. And then it was super fast. And then I came today and this is where I'm at. And I promise you I promise you I've never been in trouble. I've never done this before.

[00:09:21]This is my first time. And I'm like, that's This is your first time. Okay.

[00:09:25]You're saying this is your first time.

[00:09:27]They have you using this card yesterday to get another cash advance yesterday.

[00:09:30]So this is obviously not your first time.

[00:09:32]>> I came. That's why I told the other officer I came yesterday cuz I was coming to get the cash. Mhm.

[00:09:38]>> And then this is my second time here today because they told me that I could do it. I already told you you me once. No, no, no, I promise you.

[00:09:51]Can you if we That's your phone, right?

[00:09:53]Uber is your only app. You can show us that you booked >> Uber. I didn't order the Uber. They ordered me the Uber.

[00:09:58]>> Pagan Miss Pagan, you you understand how that seemed You're saying a random person came to your house, gave you this ID, gave you this credit card, and now they're booking you a random Uber.

[00:10:09]>> a random person. Who is he? That's what I'm saying. Explain it to us.

[00:10:13]>> I met one time.

[00:10:14]>> Well, get I'll tell you what here's what's going to happen. So you drove an hour and 20 minutes to come to Orlando for this. So here here's what's going to happen. And I'm going to I'm not playing games with you right now. You're going to jail. I'm sorry.

[00:10:25]>> You're going to jail.

[00:10:26]Please. No, no, no, I'm telling you now you're going to jail. Why am I going to jail? Listen.

[00:10:31]Crimes have been committed. I don't know. Listen, listen, listen.

[00:10:34]Stop this. I don't know who gave me this information. Okay? Get on your phone and give us this number of this person that's done this, number one.

[00:10:42]Okay? Cuz I'll tell you right now you will go to jail for solely for everything you have committed.

[00:10:46]>> Okay. Okay? Okay, I don't want to go to jail cuz I promise you I'll give you all the information.

[00:10:51]>> is I don't want to hear that I don't know I've been doing this too long to hear I don't know.

[00:10:55]Okay, I'll be very clear on this. Can I get my phone to give you the >> What What do you What do you want to show us?

[00:11:00]>> You want a number, right? I'm trying to give you the number.

[00:11:05]>> I don't know. I don't have his full name. I'm telling you I'm telling This is not your first time. No, I swear to God this is my first time. I've never had I've never had another ID.

[00:11:16]So you have no idea who Emily Hancock is? No. And you're just taking her money.

[00:11:23]Yeah, because they they were I was going to do the the withdrawal. That's it.

[00:11:30]You're just going to take her money.

[00:11:31]That's That doesn't matter what kind of financial crisis she's in, right? It's only about yourself.

[00:11:39]Right, you weren't thinking about Emily Hancock when you were taking her hard-earned money.

[00:11:42]>> I'm sorry. I was thinking about myself and not anybody else and I'm sorry.

[00:11:48]I'm sorry.

[00:11:49]>> And you have no idea who this person is or [music] anything like that.

[00:11:53]Oh, she's got flights here from different states.

[00:11:56]I don't know who Mr. Cruz is or Joesyn Cruz is. Like, what is this? Yeah, there's a flight >> We We just came back from a vacation. We just came back from a trip.

[00:12:03]>> Who is Joesyn Cruz?

[00:12:05]That is my boyfriend. Where is he? He's not here. He's at >> She's got a rental agreement out of San Francisco. So, it was Phoenix to uh from MCO to Phoenix.

[00:12:14]Phoenix to SFO. Just Yeah, we'll take all that. We'll take her phone. She's cuz she got a bunch of messages coming in right now. And I put this on airplane mode right now. So, any any paperwork or anything like Yeah, just Can I let somebody know?

[00:12:29]No, man.

[00:12:31]A lot of different IDs. You have anything on you that you shouldn't have with you?

[00:12:36]>> Can I let somebody know that I'm going to >> When you go to the jail, they'll they'll they'll they'll be able to get I don't know their numbers.

[00:12:42]Unfortunately, when you come to Orlando and you commit this type of this stuff, you're going to go to jail. Okay, can I please let someone know?

[00:12:48]>> When you go to jail when you go to jail, they'll Can I write somebody's number down on the sheet? We At this point, we cannot get it to your phone because it's evidence. Okay?

[00:12:56]Your phone is is our evidence at this point. We're not unlocking the airplane mode. All right, we are now going to It's It's in It's in secure mode, but we have to keep it You can contact the detectives and they'll decide whether or not you get your phone back, okay? Okay.

[00:13:09]I don't know nobody's number.

[00:13:12]I'll get you I'll get you both names. Thank you.

[00:13:18]Thank you.

[00:13:19]I'm going to Can I talk to you outside for like a little while?

[00:13:21]>> Yeah, yeah.

[00:13:24]Can I call somebody, please?

[00:13:26]>> At the jail, they'll give you that okay?

[00:13:28]I don't I don't know nobody.

[00:13:29]>> They They will assist you in looking that up, okay?

[00:13:33]Is there anything else on you? No, man.

[00:13:35]Okay, no wallet, no IDs on you anywhere on your body? So, what did he say? So, we didn't We only had one ID, so we're I'm going to do the uttering today. Um he said So, he said defrauding a financial institution. Yeah, so that The fact that we'll be defrauding a financial institution. All right, the one yesterday. That was fine here, yesterday. As far as like the $3,000 he was saying for like grand theft, we would have to like contact the Well, that's his personal >> That's why he said to do that.

[00:13:57]>> Yeah. Instead of the grand theft, do that. Yeah, he said see if the bank can like contact them to see if Yeah, but at the end of the day, I would just do your what you you Whatever charge you have that you can attach to the state, do that. And let's see if And just like that, you go follow up with everything else.

[00:14:09]Cuz that dude, when it comes to this stuff, as long as you have your initial, put it in Evansdale, let them do everything else. Suspect Tabitha McGowan was arrested and charged with uttering a forged instrument, defrauding a financial institution, grand theft, and identity theft.