Eye contact is a powerful nonverbal communication tool where looking at someone's left eye creates emotional resonance and increases persuasion effectiveness, while observing pupil dilation (indicating interest) versus constriction (indicating disinterest) helps gauge engagement levels; additionally, controlled eye flickering can convey different emotional states, with less flickering suggesting confidence and more flickering suggesting vulnerability.
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Deep Dive
The Language of the Eyes
Added:First of all, you never change eyes, and you what you do is you pick an eye. Now, which eye do you pick? I look at with this eye because the camera is there. I look at this eye at your eye there.
Which brings [music] my face, you can see.
If I look with this eye at that eye, look what you get.
You see the difference? But, it's the same look.
And if I keep blinking, it weakens me.
But, if I'm talking [music] to you, and I don't blink, and I just keep going, and I don't blink, and I keep on going, and I don't blink, you start to listen to what I'm saying.
>> [laughter] >> And it makes me a very strong person as opposed to [music] someone who's sitting there going which is someone who's completely flustered.
>> I'm going to share [music] with you the proper way to make eye contact, and I hope from the moment you leave this room until for ever, that you'll always use this technique.
You always look your listener or the speaker when you must make eye contact, you look at them into their left eye.
>> Sorry.
>> I'm already using a certain form of eye contact with you to create emotional resonance.
>> What kind of eye contact are you using with me?
>> [laughter] >> Tell me.
>> So, basically, >> We'll go back to the whole mental thing and we'll just park that.
>> we'll park that. It's it's related.
[music] >> Okay.
>> Um so, when a baby is born, one of the ways that it learns what emotion the mom's experiencing, [music] how it understands its own emotions, and you know, everything that grows over childhood and teenage into, you know, prosocial behavior, starts off mostly >> [music] >> with eye contact with the mom. So, at first, they can hardly see anything.
They can just kind of see two blobs, and then they start [music] to understand more about like micro facial expression changes and stuff. But, eye contact with the mom is hugely important.
So, most people are right-handed, [music] so they'll be holding their baby in their left arm so they can still use their dominant hand to do stuff. And that means that [music] when you gaze at your baby, your right eye is looking into their left eye.
And then that interaction that from the optic nerve is going around the brain. It's impacting the um amygdala where emotions come from.
And it's creating this emotional resonance [music] loop that's part of how the mother and the baby bond.
So that right eye to left [music] eye eye contact is the most bonding eye contact that you can have with someone.
>> What's all that mean? The reason that that's important is we spend most of our time [music] trying to convince someone to do something. Either we're in sales and we're trying to make a sale.
We're a parent and we're trying to convince children to do the right thing.
We're a husband or wife and we're trying to convince our spouse that we should take this vacation.
The secret to getting to yes is by looking them in the left eye when you make that eye contact.
Well, Rod, scientifically, philosophically, okay.
It was time for me to put it to practical use. So even when I came out here, it's kind of dark, but I can see you.
I look on the left side of your face because I knew I was going to ask you how many of you have decided. I knew you were going to make up your minds whether you liked me or not, so [music] I had to hedge my bet.
What I want to make sure is that every one of you really get this. When I began to practically look at people in their left eye, something [music] else happened that I didn't intend.
I could see the pupils [music] of the person I was speaking to.
Well, why is that important? Because physiologically, if your pupils dilate and someone is speaking to [music] you or when you're speaking to someone else, that means that that person is interested in what's being said.
However, if your pupils constrict and they look like the top of a pin, that person has no time for you, they're not interested, and they can't wait for you to stop talking.
In the sales world, we call those people pushy sales people. How many of you love pushy sales people?
No one. And what happens Somebody raised their hand in the back? What happens when we get a pushy salesperson that's not paying attention >> [music] >> to the signs? What if they would look in her eyes and watch the pupils, they'd understand that a constricted pupil says, "You need more information."
And what I typically would do is say, "Listen, I can tell that you still have [music] something that's bothering you.
Let's talk about it." And then hopefully you'll tell me, and I could literally overcome that particular objection and watch the pupils grow. And as the pupils grow, I know it's now time for me to say, "Well, what is it that you want to do next?" And you close the sale.
>> Well, I got um >> [music] >> there's a little trick which is from James Cagney.
Um if you if you not necessarily evil, but if you want to look tough, you bring the head up first, then the eyes.
>> This tip is about flickering your eyes, flickering your eyes. Now, at this moment, I think I'm just flickering my eyes time by time, not too much, uh not too often, not too obvious.
But, flickering the eye can uh add a different touch to your character cuz if I'm uh talking like this within a scene against my opposite character, it gives me uh yeah, some kind of uh less confidence. If I'm talking like this to my female opposite character and just telling her I I love you, it's uh different than when I'm talking to her like this.
And um yeah, I think uh this has a little bit more of confidence.
Just not flickering my eyes and just telling her "I love you."
It's different than "I love you."
>> [music] >> Yes, I do.
So, flickering the eyes makes a big difference in power of your character.
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