P1 Podcast Eddie LOSES IT At The Gas Station

Added: 2026-05-30

[00:00:00]So, as I get older, I have lost all patience for bad customer service.

[00:00:07]>> Wow.

[00:00:07]>> It's too crazy these days out there.

[00:00:10]What happened? What happened?

[00:00:12]>> Wow, though.

[00:00:13]>> Is it Was it COVID that we lost all ability to treat customers like kindly?

[00:00:19]I don't know I don't even understand.

[00:00:20]Like there's so many places I go to where they don't even welcome you anymore.

[00:00:24]>> Oh, yeah.

[00:00:25]>> It's it's just odd to me. And so, I I'll admit, this is not a great way to handle it.

[00:00:30]>> Oh.

[00:00:30]>> But if you're if you're kind of rude as a in a customer service and I'm the customer, >> Yeah.

[00:00:35]>> I'm going to give it back to you.

[00:00:37]>> Mhm.

[00:00:37]>> And I had an incident yesterday where it got real ugly real fast.

[00:00:43]>> [music] >> We ain't done yet.

[00:00:46]It's time for the P1 podcast.

[00:00:48]>> Find Snow White over yet.

[00:00:50]>> Completely uncensored and un unfiltered, except for that part.

[00:00:56]>> [music] >> The show's after show starts now.

[00:01:02]>> I I'm still kind of shell-shocked at what happened to me yesterday.

[00:01:06]>> Really?

[00:01:07]>> Yeah, it was bad. It was so bad that I was literally shaking in my car afterwards >> Really?

[00:01:13]>> cuz I was so [ __ ] pissed. I was so [ __ ] pissed.

[00:01:16]>> god.

[00:01:16]>> And I did I I still don't really know what I'm going to do about it cuz I I don't think there's really much I can do about it.

[00:01:25]But this involved a gas station.

[00:01:27]>> Oh.

[00:01:28]>> Yes. And I'm not going to say the name of it, but it rhymes with Shell.

[00:01:32]>> Oh, okay.

[00:01:33]>> Okay.

[00:01:34]>> Pretty sure you just actually said it.

[00:01:36]That's quite a riddle.

[00:01:37]>> It totally could be it could be, you know, Prell gas station or something.

[00:01:40]>> Prell actually >> Yeah, yeah, they're very big they're very big out here. So, I need to get gas.

[00:01:45]>> Okay.

[00:01:45]>> And so, I have a a gas card, you know, just a regular Shell card whatever that I always pay with my gas with. And so, pull go a a Shell station and go to use my Shell card. First though, use my Ralphs card. [snorts] >> Oh my >> My Ralphs card to get my gas points.

[00:02:04]>> points. You just put the You just put your phone number in, right?

[00:02:07]>> No, I put my card in and then you take it out. You got to take it out real quick.

[00:02:10]>> Do they even have those now?

[00:02:11]>> your card, take it out, and then it tells you whether or not you have any points.

[00:02:15]>> Why don't you just do your phone number?

[00:02:16]>> Do my my card. I have my card. It's all in my wallet.

[00:02:18]>> they saying to get out?

[00:02:19]>> Ba boom, ba boom.

[00:02:20]>> How do you find that wallet?

[00:02:22]>> Ba boom, ba boom.

[00:02:22]>> a Bible.

[00:02:24]>> [laughter] >> 10 cents off.

[00:02:25]>> Okay. Here you go. I'm getting gas.

[00:02:26]>> I'm like sweet.

[00:02:27]>> That's exciting.

[00:02:28]>> It's That's the lowest >> Yeah.

[00:02:30]>> you get.

[00:02:31]>> Really?

[00:02:31]>> Um but still, I'll take it. I mean, with gas prices right now, >> Hell yeah.

[00:02:34]>> anything helps.

[00:02:35]>> Aw, so true, bro.

[00:02:36]>> So, [laughter] I'm pumped.

[00:02:37]>> So sassy.

[00:02:38]>> I'm pumped. I'm pumped to get my Ba boom, ba boom.

[00:02:40]>> So, you're in a good mood.

[00:02:42]>> I'm great mood.

[00:02:42]>> Yeah, I was going to say you're >> I guess you're in a good mood.

[00:02:44]>> Oh, I'm not in a bad mood at all.

[00:02:45]>> You were skipping.

[00:02:46]>> Yeah.

[00:02:47]>> Oh, skipping.

[00:02:47]>> 10 cents off.

[00:02:49]>> So, then I put my Shell card in to pay, and it comes up declined.

[00:02:55]>> Like that?

[00:02:55]>> Yeah, not paying your bills? Is it getting that tough, Eddie?

[00:02:58]>> You know me, pal.

[00:02:59]>> Been there, man.

[00:02:59]>> Never once have I been late with any bill.

[00:03:02]>> Been there. I've I've gone to the ATM, got insufficient funds a couple times in my life.

[00:03:06]>> Oh, yeah.

[00:03:07]>> a good feeling when the drug dealer's there.

[00:03:08]>> They're waiting.

[00:03:09]>> Oh, they're waiting?

[00:03:10]>> Well, this is a different story.

[00:03:12]Uh no, there's zero reason for this to happen.

[00:03:13]>> Oh, okay.

[00:03:14]>> Uh it says go inside to see cashier.

[00:03:16]>> That's the worst.

[00:03:17]>> 100%.

[00:03:18]>> I'll leave.

[00:03:18]>> So, I'm assuming that [laughter] it's >> That's crazy.

[00:03:22]>> I'm assuming it's the pump, you know, or whatever. Cuz there's no reason for any of this.

[00:03:26]>> Pull forward to the next pump?

[00:03:28]>> No, I'm just going in. I'm already there.

[00:03:30]>> And also >> He's already got his fuel points, too, that he's >> Yeah, that's what I'm I'm honestly really concerned.

[00:03:35]>> I'm really concerned.

[00:03:36]>> Like, did I use them? Did I Like, I still have them. So, I actually have questions. Like, I'm kind of concerned.

[00:03:41]>> Yeah, I always try to avoid going in the gas station, man.

[00:03:43]>> Yeah, I think everyone does.

[00:03:45]>> Well, I mean, sometimes you if you just like a lot of people just pay with cash.

[00:03:48]So, they you know, 10 on number four, >> [laughter] >> or whatever, you know. Or if our family's going in and get her Celsius, her bump.

[00:03:55]>> 4:00 bump. [laughter] And I'll go in and get her Celsius.

[00:03:57]>> I imagine how fast she [ __ ] moves.

[00:04:00]>> [laughter] >> She gets out of her car, she She must turn off the car, grab her purse with her arm, and then get out of the car and slam the door before actually even turns off. And then go right into there, grab her Celsius, and be back in the car before like it's really even off.

[00:04:16]>> even pumping the gas at the >> I can't even [ __ ] imagine.

[00:04:19]>> I already have I don't even grab my purse as I'm leaving. The purse is already on my arm as [laughter] I'm pulling into the gas station. I'm not kidding. I'M READY TO GO.

[00:04:28]WALLET, EVERYTHING'S in there.

[00:04:29]>> Take it easy, lady.

[00:04:30]>> Jeez.

[00:04:30]>> Yeah, I can't imagine how fast she moves.

[00:04:33]>> Obviously, that's not my favorite situation. And I And I gave a sigh. And then So, I stroll in.

[00:04:40]>> All right.

[00:04:40]>> So, I'm holding my Shell card in my hand. So, I come strolling in and I say, uh there's something wrong with pump 11.

[00:04:48]It's not taking my card. And she goes, "How much you want in it?"

[00:04:53]And I go, "What?"

[00:04:54]I don't even understand the question, really. I go, "How much I want in it?" I go, "Well, I I want to fill it." I go, "So, I go, I don't know, like whatever, 120." Which is insane, by the way.

[00:05:06]I got a big truck. I go, "120, I guess.

[00:05:08]I don't know if that's even going to fill it, but if I got to give you a number, I go 120."

[00:05:13]>> Yeah.

[00:05:14]>> And she doesn't say a word. And I go, "Uh I got Ralphs points, too."

[00:05:18]She doesn't say a word. And then she goes, "All right. Swipe it and then click on that." And I'm like, "Okay, whatever." Swipe it. I still got my 10 cents off.

[00:05:30]Uh so, then I I go to pay with my Shell card.

[00:05:33]>> Okay.

[00:05:33]>> Doesn't work.

[00:05:34]>> Mhm.

[00:05:35]>> What are you >> And I'm like, "What's going on?" I go, "I don't know what's happening."

[00:05:38]>> Uh-huh.

[00:05:39]>> And then she weirdly kind of changes her horrible attitude >> Mhm.

[00:05:44]>> and gets weirdly kind of excited and goes, "Oh, yeah, this is happening. Like this is weird. I've You're like the second customer today where it's not working. Their card isn't working. I don't really don't know why. Like it's the weirdest" and she like becomes Chatty Cathy all of a sudden.

[00:05:57]>> Oh.

[00:05:58]>> And I [clears throat] go, "Oh, well, that's crazy." I go, "I'm not sure how I'm going to pay now." You know, I mean, obviously I could use anything, but I mean, this is just you know, I'm just like you know, whatever.

[00:06:06]>> Yeah.

[00:06:07]>> And then all of a sudden, she starts shouting over me to a person that's over towards where like the front door is.

[00:06:15]And she goes, "YEAH, WHAT'S GOING ON WITH THE SHELL CARDS? They're not working. I don't know what's happening over here. Blah, blah, blah, blah, blah, blah." And I turn around and it's like I think the manager >> Uh-huh.

[00:06:24]>> Oh.

[00:06:24]>> cuz she has like on a different shirt color.

[00:06:26]>> Uh-huh. Ah, the important shirt.

[00:06:27]>> guessing you're a manager material here.

[00:06:30]>> [laughter] >> And she goes she goes She Now, the manager yells at me across the store.

[00:06:35]>> From across?

[00:06:35]>> Yes.

[00:06:36]>> This is weird.

[00:06:37]>> And she goes, "What card is it?"

[00:06:39]That's how she says it to me. "What card is it?"

[00:06:42]And so, I just kind of turn around and I hold up my Shell card.

[00:06:46]>> [laughter] >> And she she does this and I'm not putting this on. I'm telling you this is exactly how it goes down. She goes, "I can't see that."

[00:06:52]>> She's like squinting at you.

[00:06:54]>> And she yells at me, "I can't I can't see that."

[00:06:57]>> Like you're an a-hole.

[00:06:58]>> Well, then [ __ ] walk over here.

[00:06:59]>> I >> Well, sorry.

[00:07:01]>> I walk start walking closer to her.

[00:07:03]>> You do? She's not walking towards you?

[00:07:05]>> No, she's not moving.

[00:07:06]>> This is crazy.

[00:07:07]>> I walk closer up to her with my card and she goes, "What is that? I don't know what that is. Is it a debit card? Is it a credit card? Is it a gas card? What is that?"

[00:07:17]And I'm like, "Holy [ __ ] why are you talking to me like this? I'm the one that got butt [ __ ] here. Like I don't know why you're attacking me."

[00:07:24]>> He was trying to get gas.

[00:07:25]>> And and I go, "It's what I pay with for my gas.

[00:07:29]It's how I pay for my gas. It's a Shell card." And she goes, "Don't talk to ME LIKE THAT."

[00:07:34]>> [gasps] >> NO WAY. NO WAY, DUDE.

[00:07:36]>> AND I'M NOW I'M STUNNED. I'm like, "You're coming at me." And I'm not even really giving it back at this point.

[00:07:42]>> Uh-huh. I'm just explaining like >> You're confused.

[00:07:45]>> First of all, you don't know what a Shell card looks like? YOU WORK AT [ __ ] SHELL.

[00:07:48]>> YEAH.

[00:07:49]>> YOU'VE NEVER SEEN this card before, huh?

[00:07:51]Like what the [ __ ] ARE YOU TALKING ABOUT?

[00:07:52]>> That's insane.

[00:07:54]>> And she's pissed at me. And so she goes, "Don't talk to me like that." And I go >> That's [ __ ] >> "Excuse me?" I go, "You realize I'm the customer, right?"

[00:08:04]>> Good for you.

[00:08:05]>> Well, now I'm [ __ ] now I'm hot.

[00:08:07]I go, "You realize I'm the customer, right?" She goes, "I don't care. That doesn't give you the right to talk to me like that." I go, "You're coming at me."

[00:08:13]>> Yeah.

[00:08:13]>> I go, "What are you talking about, lady?"

[00:08:15]>> over to you to even get [ __ ] help.

[00:08:17]>> I go, "Am I in the [ __ ] Twilight Zone right now?" I go I go, "I don't know what you're talking about."

[00:08:22]>> Yeah.

[00:08:22]>> I go, "You're you're talking to me in a very disrespectful manner and now you're arguing me and I'm the customer.

[00:08:29]>> Mhm.

[00:08:30]>> Who's Your thing's not working.

[00:08:32]>> It's not your fault.

[00:08:32]>> "What are you talking about?" She goes, "You're just mad cuz your car doesn't work."

[00:08:36]>> [gasps] >> And I go, "Okay."

[00:08:37]>> Oh >> Now IT'S [ __ ] ON.

[00:08:39]I GO I GO, "ARE YOU I GO I GO, are you okay?" I go, "Are you out of your mind?"

[00:08:44]>> Uh >> I go, "How are you talking to a customer like this?" I go, "How do you have any business?"

[00:08:48]>> Yeah.

[00:08:49]>> I go, "This is insane." I go, "What did I do that was wrong?" I go, "This is crazy." She goes, "Just get the hell out of here."

[00:08:55]>> Wait, what? No.

[00:08:56]>> Now I'm like >> She said get the hell out of here?

[00:08:59]>> get the hell out of here."

[00:09:00]>> Oh >> And I'm like >> god.

[00:09:02]>> turn around and I'm looking I'm like am am I being punked? Like honestly.

[00:09:05]>> Where are the cameras?

[00:09:06]>> And and I'm like What?

[00:09:08]>> Sky's going to come out. Got you, bro.

[00:09:10]>> [laughter] >> So I literally go, "All right." I go, "I will never [ __ ] come here again." And I go, "And you CAN [ __ ] OFF."

[00:09:20]>> YOU SAID THAT?

[00:09:21]>> YES. YES, I DID.

[00:09:22]>> GOOD FOR YOU.

[00:09:23]>> the best way to handle it. [laughter] I don't recommend anybody doing that. But and then she goes, "Have a nice day."

[00:09:30]And I go, "Fuck you." AND I WALKED OUT.

[00:09:32][laughter] >> WOW, ADAM.

[00:09:34]>> AND I'M LIKE, "WHERE AM I?"

[00:09:36]>> THAT'S ONE OF THE CRAZIEST THINGS I'VE >> IT IS one of the And then so now I'm like [ __ ] so shaky and then I'm fired up and I'm like and I still don't know why my car DIDN'T WORK.

[00:09:43]>> THAT'S SO INSANE.

[00:09:44]>> I still don't know why my car didn't work.

[00:09:45]>> And you lost those points.

[00:09:47]>> No, I didn't. No, I didn't cuz I never used them. I never used them. So, I should still have no [ __ ] say THAT, BRO.

[00:09:52]>> [laughter] >> HEY.

[00:09:52]>> HEY.

[00:09:53]>> HAVE a nice day.