In conflict resolution, four distinct roles serve different purposes: an Arbitrator is a neutral person who listens to both sides and makes a binding decision; a Mediator facilitates communication between parties to help them reach their own agreement; a Conciliator focuses on reducing tension and rebuilding friendly relations to restore harmony; and an Intervener steps into a situation to influence or change the outcome, such as stopping violence between groups.
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4 roles… 4 different ways of handling conflict!本站添加:
arbitrator, mediator, conciliator, and intervener.
Do you know what these diplomatic terms mean in a conflict?
Let's find out. An arbitrator is a neutral person who listens to both sides and gives a decision.
For example, both sides agreed to accept the arbitrator's [music] decision.
A mediator helps both sides communicate and reach their own agreement.
For example, the mediator helped the two countries continue peace talks.
A conciliator is a person who [music] focuses on reducing tension and rebuilding friendly relations. For example, the conciliator worked to restore trust between the groups.
An intervener is someone who steps into a situation to influence or change it.
For example, if you international interveners tried to stop the violence between the two groups. Hence, an arbitrator decides, a mediator helps negotiate, a conciliator restores harmony, and an intervener steps into the situation.
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