UK CMS Fight For Change

Added: 2026-05-30

[00:00:11]Mark's daughter moved in.

[00:00:14]She [music] was 17.

[00:00:17]4 months of payments taken, you know what that means. [music] James lost his overnights, court order [singing] ignored. [music] Still paying the full rate for contact [music] he can't afford.

[00:00:35]96% say their mental health got [music] worse.

[00:00:41]93% say the other parent became the curse.

[00:00:46][music] 45% rise in complaints.

[00:00:52]Still no one heard.

[00:00:55]CMS, [music] whose side are you on? 35 years old and the law is still wrong. DO with no warning, complaint ignored. We are parents, we are people, [music] we won't be floored. No fairness, no transparency, and no accountability.

[00:01:13]Change the system.

[00:01:16]Change the law.

[00:01:19]>> [music] [music] >> Complaints in recorded delivery, [music] 40 working days, not a word, not a line.

[00:01:35]The CMS IT system can't track a call, [music] can't find a letter, can't see the case at all. Same broken system investigates its own sins.

[00:01:46]>> [music] >> Maladministration.

[00:01:50]And they always win.

[00:01:55]CMS, [music] whose side are you on?

[00:01:58]years old and the love still wrong? Letters lost, [music] CMS I keep broken.

[00:02:04]Errors carried on.

[00:02:07]No case record, no trail, no accountability. We [music] need net income, we need transparency.

[00:02:14]Change the system.

[00:02:18]Change the law.

[00:02:23]This one's for Johnny O'Neill.

[00:02:25]41 years old, engineer, Huddersfield.

[00:02:29]He left a message hours before he died and said, >> [music] >> "The CMS is about to take yet another life."

[00:02:38]Rest in peace, Johnny.

[00:02:40]Your [music] sister hasn't stopped fighting.

[00:02:43]And this one's for Gavin Briggs.

[00:02:48]40 years old, rail worker, Welwyn [singing and music] Garden City.

[00:02:52]CMS said he owed 16,000 pounds on the [music] day he died. His balance was under 4,000.

[00:03:02]>> [music] >> Rest in peace, Gavin. Born 8th May 1980.

[00:03:07]Gone [music] 1st July 2020.

[00:03:10]You are not forgotten.

[00:03:13]These are not statistics.

[00:03:16]These are sons. These are brothers.

[00:03:23]Are not my kind. [music] Paying parents dead three times the rate of everyone else their age. DWP refuse [music] to count the dead. No duty of care, no independent eye, no pause on the deal while people die.

[00:03:44]CMS, a criminal system built on greed, taking money [music] from parents while their children bleed. Profit over people, gain over care for 1,959 dead. Is anyone there?

[00:03:58]We are 300, we'll be 50,000 more.

[00:04:04]>> [music] >> Change the criminal system.

[00:04:08]Change the law. Change [music] to net income now.

[00:04:12]Pause enforcements now. Fix [music] the ACT system now.

[00:04:18]Stop the alienation now.

[00:04:22]>> [music] >> Change the law now.

[00:04:26]Change the >> [music] >> Change the >> Rest in peace, Johnny O'Neil.

[00:04:55]>> [music] >> Rest in peace, Gavin Briggs.

[00:04:59]This one's for you.

[00:05:00]>> [music] >> See NDIS, we're coming for you in numbers.

[00:05:07]We won't be silenced, [music and singing] and we won't be ignored.