Trust is a chemical phenomenon involving oxytocin, a hormone produced during physical touch, childbirth, family interactions, and when someone shows vulnerability by sharing mistakes or taking interpersonal risks; this biological mechanism means that every time a teammate shares a mistake or takes an interpersonal risk, they are literally building trust at a biological level.
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The Science of TrustAdded:
Trust is a chemical. Specifically, when we feel like we trust someone, we have an elevated level of oxytocin in our bloodstream and in our brain. Oxytocin, sometimes called the love hormone. It's It's produced a lot of times in acts of physical touch, embraces. It's produced at childbirth, when you're around your family, and also when you feel someone is being vulnerable with you.
Telling you about a mistake that they made and what they learned from it.
Sharing with you a new idea, taking an interpersonal risk in front of you. And before we go any further, when I say vulnerability here, I don't mean you have to get deeply personal really quickly with everybody on your team.
You don't have to give them TMI, too much information. No, no, no, no.
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