This video captures a Kenyan Senate session where senators raise concerns about persistent technical glitches in Kenya's healthcare digital systems, which are causing delays in patient treatment, denial of care, and unexpected out-of-pocket expenses for vulnerable patients. The senators request a statement from the Standing Committee on Health to address long-term resolution measures, alternative manual processing protocols, comprehensive system audits, and preventive measures to ensure uninterrupted patient care delivery.
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Added:Thank you. Thank you honorable speaker.
Mr. Speaker, sir, I rise pan to standing order 531 to seek a statement from the standing committee on health on a matter of nationalwide concern regarding the persistent technical glitches in the healthier health and the care digital systems across the country.
Honorable speaker, can you protect me from those interruptions? Can we have >> Senator Gay? You may proceed. Can you >> Thank you. Thank you, honorable speaker.
Honorable speaker, I think, honorable speaker, I beg to I beg you to repeat Orderable senators, may the senator on his feet be heard in silence, please.
>> You may proceed, Senator.
>> Thank you, honorable speaker. Honorable speaker, I think I have to repeat because I was disrupted. I rise to standing 531 to seek a statement from the standing committee on health on a matter of nationalwide concern regarding the persistent technical glitches in the Kadito systems across the country. Mr. Mr. Speaker, sir, Kenya system is increasingly reliant on digital platforms across public hospitals to determine patient eligibility, process technical approvals, manage claims and facilitate hospital reimbursements.
However, persistent technical glitches affecting these systems have had direct impact on patient welfare. These failures have resulted in delays in treatment, denial of care to patients with varied health care coverage and unexpected out- of-pocket cost at some some of their most vulnerable moments.
In the statement, honorable speaker, the committee should address the following.
The long-term measures being implemented to resolve the persistent technical glitches affecting the gadget systems in public hospitals across the country. the alternative mechanisms available to patients when the care digital systems fail, including manual processing protocols and the support measures in place to ensure that patients are not denied care of or subjected to unexpected out of pockets expenses. Number three, honorable speaker, the committee should also look at the plans to conduct a comprehensive audit of healthare digital systems in public hospitals across the country to identify vulnerabilities and assess their resilience. Number four, honorable speaker, the committee should also look at the specific information and digital systems and technologies currently used in public hospitals to manage patient eligibility claims processing and hospital reimbursement and provide the total number of reported cases of system failure over the past 12 months resulting in delayed or rened patient care. The last honorable speaker but not the least. The committee should also look at the concrete measures being taken to prevent future system outages, strengthen the reliability of the digital infrastructure and simant the uninterrupted delivery of patient care.
Thank you honorable speaker. This is Senator Mataya member of parliament senator today uh 15th of July 2026.
Thank you, >> Senator for Ketui County, the honorable I I thank you, Mr. Speaker. The speaker, I I see excitement from Charge. I don't know what the excitement is about. I'm just reading a statement ch uh and we can't fail to notice what we have seen with our brothers from the other side.
Senator Wa, you have the floor. You may proceed to request for your statement.
>> Yes, I will. Mr. Speaker, I'm just being realistic. I'm just saying colleagues from the Mount Kenya region have come dressed in style and we we can't avoid noticing their their dressing.
Mr. Speaker, I am here to request for a statement on the destruction of rivers in Kitoui County due to unsustainable sand harvesting.
Mr. Speaker sir, I rise pursuant to studying order 531 uh to seek a statement from the insani committee on land, environment and natural
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